M5 - Incident Response

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Questions and Answers

What aspect is considered the most critical component of an Incident Response Plan?

  • Human capital (correct)
  • Technology infrastructure
  • Incident detection tools
  • Communication protocols

Which phase of the General Incident Response Plan focuses on ensuring no further damage occurs?

  • Detection
  • Containment (correct)
  • Eradication
  • Preparation

Which type of incident response team is best suited for an organization with geographically widespread operations?

  • Emergency Response Team
  • Centralized Incident Response Team
  • Distributed Incident Response Team (correct)
  • Coordinating Team

What is an observable occurrence that does not always pose a threat termed as?

<p>Event (B)</p> Signup and view all the answers

In the context of incident response, what does the 'Learning' phase aim to achieve?

<p>Improving response for future incidents (C)</p> Signup and view all the answers

What does 'Mean Time to Acknowledge' measure in incident response metrics?

<p>The time taken to recognize a threat (B)</p> Signup and view all the answers

Which of the following is NOT a category of losses usually covered by cyber insurance policies?

<p>System Upgrade Costs (D)</p> Signup and view all the answers

What is the primary purpose of performing simulations or tabletop exercises on an incident response plan?

<p>To ensure procedures are current and effective (B)</p> Signup and view all the answers

Which of the following metrics does NOT measure the time related to incident response?

<p>System Availability (A)</p> Signup and view all the answers

In the context of incident response, what does 'Mean Time to Contain' refer to?

<p>The time taken to start remedying an issue (A)</p> Signup and view all the answers

Flashcards

Incident Response Plan (IRP)

A set of documented procedures, personnel, and information to detect, respond to, and limit the consequences of a cyberattack on an organization.

Incident Response Timeline

A chart within an IRP that outlines the timeline for incident response, including detection, containment, eradication, recovery, and normal business operations restoration.

Centralized Incident Response Team

A type of incident response team where a single team handles all incidents, suitable for smaller organizations.

Event

An observable event that doesn't necessarily pose a threat to an organization.

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Computer Security Incident

An event caused by malicious intent or human error that may harm an organization.

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SANS

An organization that publishes cybersecurity standards and guidelines, focusing on security awareness and IT risk management.

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NIST

A US government agency that develops cybersecurity standards and best practices, with a focus on risk management and incident response.

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Simulations/Table Top Exercises

Testing your Incident Response Plan using hypothetical scenarios to evaluate the effectiveness of your procedures and team.

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Mean Time to Repair

A metric used to measure the time it takes to completely restore a system back to a functional state after an incident.

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Insurable Losses

Financial losses incurred due to cyberattacks, encompassing a range of expenses related to recovery, legal costs, and reputation damage

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Study Notes

Incident Response Plan (IRP)

  • Detailed set of procedures, personnel, and information to detect, respond to, and limit consequences of cyberattacks.
  • Human capital is the most crucial aspect of an effective IRP.

Incident Response Timeline

  • Visual representation (often a Gantt chart) of the IRP, showing the stages from incident occurrence to resolution and return to normal operations.

NIST Response Team Models

  • Centralized: Single team, best for smaller organizations.
  • Distributed: Multiple teams, suitable for geographically dispersed organizations.
  • Coordinating: Secondary function, responsible for deploying teams to resolve incidents in specific departments.

Events vs. Incidents

  • Event: Observable occurrence, not necessarily a threat.
  • Adverse Event: Intentional or unintentional event with negative consequences (e.g., system crashes, floods, unauthorized access).
  • Computer Security Incident: Adverse event related to computer security and driven by malicious intent.

General Incident Response Plan (PDCERRL)

  • Preparation: Assembling personnel, tools, and processes.
  • Detection: Recognizing deviations from normal operations.
  • Containment: Preventing further damage.
  • Eradication: Removing threats and restoring systems.
  • Reporting: Communication.
  • Recovery: Returning to normal IT operations.
  • Learning: Improving future responses.

Frameworks Created by Other Organizations

  • SANS
  • NIST
  • ISO
  • ITIL
  • US-CERT
  • PCI-DSS

Testing IRP Plans

  • Simulations: Hypothetical scenarios to test procedures.
  • IRP Metrics: Key performance indicators (KPIs) to track effectiveness.
  • Post-incident review: Analyzing the response.
  • Periodic audits: Regular checks on the plan.
  • Continuous monitoring: Ongoing surveillance.

Simulating IRPs (Table Top Exercises)

  • Annual testing: Evaluating plan effectiveness and accuracy in handling hypothetical situations.

IRP Metrics

  • Mean Time to Detect (MTTD): Time to identify an incident.
  • Mean Time to Acknowledge (MTTA): Time to recognize an incident as a threat.
  • Mean Time to Contain (MTTC): Time to limit further damage.
  • Mean Time to Repair (MTTR): Time to fully fix the issue.
  • Mean Time Between Failures (MTBF): Tracking consecutive incident occurrences.
  • System Availability or Downtime: Measures system stability.
  • Service Level Agreement (SLA) Compliance: Evaluating adherence to performance standards.

Insurable Losses in Cyberattacks

  • Business Interruption Losses: Lost revenue during disruption.
  • Cyber Extortion Losses: Ransom payments and associated expenses.
  • Incident Response Costs: Expenses incurred during the response phase.
  • Information/Identity Theft Costs: Legal and replacement expenses.
  • Reputation Damage: Cost of damage to a company's image.
  • Replacement Costs for Information Systems: Replacing systems damaged in a breach.
  • Litigation and Attorney Fees: Costs associated with legal proceedings.

Cyber Extortion Losses

  • Ransom payments: Direct payments to attackers.
  • Attorney fees: Legal expenses to navigate negotiations and legal issues.
  • Negotiation fees: Costs associated with dealing with attackers.

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