Cybersecurity Best Practices Quiz
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Questions and Answers

What is the recommended action if you suspect your computer is infected with malware?

  • Continue accessing your online banking account as usual
  • Ignore the suspicion and wait for the symptoms to worsen
  • Reset your computer to factory settings
  • Immediately run a malware scan on your computer (correct)

    • When unfamiliar transactions appear on your bank statement, what is the recommended course of action?

  • Wait until your next statement to see if the transactions clear
  • Contact your bank directly to report the suspicious activity (correct)
  • Contact the merchants directly to dispute the charges
  • Ignore the transactions as they may be system errors

    • If you receive an email requesting you to click a link to verify your bank account, what should you do?

  • Call your bank using a known, trusted phone number to confirm the request (correct)
  • Click on the link to verify your account
  • Ignore the email as spam
  • Respond to the email and ask for more information

    • A call claiming to be from your bank's fraud department requests your account number and PIN. What should you do?

    <p>Decline providing the information and hang up</p> Signup and view all the answers

    How should you handle a situation where you believe there is suspicious activity on your bank account?

    <p>Contact your bank directly to report the suspicious activity</p> Signup and view all the answers

    What should be done if one suspects their online banking account is at risk due to a compromised computer?

    <p>Immediately change all online account passwords</p> Signup and view all the answers

    What is the recommended action when you receive a text message from your bank asking you to click on a link to update your contact information?

    <p>Ignore the message completely</p> Signup and view all the answers

    When receiving a call from someone claiming to be from your bank's fraud department asking for sensitive information, what should you do?

    <p>Hang up and call your bank using their official number to verify the call</p> Signup and view all the answers

    What action should you take when receiving an email from what appears to be the CEO of your bank asking you to click on a link?

    <p>Verify the email's authenticity through official bank channels</p> Signup and view all the answers

    When interacting with a customer service chatbot on your bank's website, what should you do if it requests your account details?

    <p>End the interaction and contact the bank through official channels</p> Signup and view all the answers

    How should you react if an email or message asks you to update your bank account details urgently due to a supposed security breach?

    <p>Contact your bank using verified methods and report the message</p> Signup and view all the answers

    When encountering suspicious activity on your bank account, what is the recommended course of action?

    <p>Contact your bank using official channels to report the activity</p> Signup and view all the answers

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