Podcast
Play an AI-generated podcast conversation about this lesson
Questions and Answers
Which of the following approaches would be appropriate if you suspect a customer may be under the influence of illicit drugs?
Which of the following approaches would be appropriate if you suspect a customer may be under the influence of illicit drugs?
- Accuse them of taking drugs
- Show concern for their condition, asking if they are OK or need assistance (correct)
- Throw them out
- Ask if they have any friends in the venue who might be able to render assistance
What signs might indicate that a customer is under the influence of illicit drugs?
What signs might indicate that a customer is under the influence of illicit drugs?
- Excessive thirst and sweating
- Excessive drowsiness and confusion (correct)
- Excessive talkativeness and hyperactivity
- Excessive appetite and weight gain
Why is it important to ask if the customer has any friends in the venue who might be able to render assistance?
Why is it important to ask if the customer has any friends in the venue who might be able to render assistance?
- To gather evidence for legal action
- To offer support and help for the customer (correct)
- To embarrass the customer
- To ensure the safety of other customers
What alternative options can you offer to a customer suspected of being under the influence of illicit drugs?
What alternative options can you offer to a customer suspected of being under the influence of illicit drugs?
Signup and view all the answers
Flashcards are hidden until you start studying
