4 Questions
Which of the following approaches would be appropriate if you suspect a customer may be under the influence of illicit drugs?
Show concern for their condition, asking if they are OK or need assistance
What signs might indicate that a customer is under the influence of illicit drugs?
Excessive drowsiness and confusion
Why is it important to ask if the customer has any friends in the venue who might be able to render assistance?
To offer support and help for the customer
What alternative options can you offer to a customer suspected of being under the influence of illicit drugs?
Ask if they would like a drink of water or a coffee
This quiz tests your knowledge on how to handle a situation where a customer appears to be under the influence of illicit drugs. Learn the appropriate approach to take when faced with this scenario. Choose the best course of action from the given options and enhance your customer service skills.
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