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Questions and Answers
What is the primary function of counter service in an organization?
What is the primary function of counter service in an organization?
- To handle inquiries and complaints from customers (correct)
- To provide consultancy services to customers
- To conduct promotional activities for the organization
- To manage database and technology for the organization
What is the main purpose of the Notice Boards & Directional Signs in front of the counter?
What is the main purpose of the Notice Boards & Directional Signs in front of the counter?
- To conduct promotional activities for the organization
- To attract customers to read (correct)
- To manage database and technology for the organization
- To provide consultancy services to customers
What is the role of the Enquiry counter in counter service?
What is the role of the Enquiry counter in counter service?
- To conduct promotional activities for the organization
- To manage database and technology for the organization
- To attract customers to read notice boards
- To handle inquiries and complaints from customers (correct)
What are the characteristics of knowledgeable counter service personnel?
What are the characteristics of knowledgeable counter service personnel?
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What is the purpose of the waiting area in counter service?
What is the purpose of the waiting area in counter service?
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