Customer Service

It is a process for providing significant value-added benefits to the supply chain

It always involves a third party (correct)

It results in a value added to the product or service exchanged

It takes place between the buyer and seller

To provide significant value-added benefits to the supply chain (correct)

To decrease the value added to the product or service exchanged

To exclude third parties from the process

To increase the cost of the product or service exchanged

In a way that can be short term or long term (correct)

Only with the third party involved

It is not shared between the parties

Equally between the buyer and seller