3 Questions
Which of the following is NOT a characteristic of customer service?
It always involves a third party
What is the purpose of customer service?
To provide significant value-added benefits to the supply chain
How is the value added in customer service shared between the parties involved?
In a way that can be short term or long term
Test your knowledge on customer service and its importance in the buyer-seller relationship. Learn about the value added to products or services exchanged and how it benefits both parties. Discover the significance of customer service in enhancing the supply chain.
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