Customer Obsessed Core Values Quiz
5 Questions
1 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What is the central focus of the company's core values?

  • Customer satisfaction
  • Cost efficiency
  • Customer friendliness
  • Customer obsession (correct)

How does the company differentiate itself in terms of innovation?

  • By following industry trends
  • By traditional business practices
  • By not doing the same things as others (correct)
  • By focusing on cost-effectiveness

What does the company emphasize in its relationships with customers?

  • Strictly transactional dealings
  • Minimizing customer interactions
  • Developing personal and professional relationships (correct)
  • Maximizing profits at all costs

How does the company pride itself in its ethical conduct?

<p>Being fair and honest in dealings (A)</p> Signup and view all the answers

What aspect of the company's approach does the speaker particularly highlight?

<p>Being real people who care and empathize (C)</p> Signup and view all the answers

Flashcards are hidden until you start studying

More Like This

Customer Service Test Flashcards
26 questions
Telecom Customer Engagement Strategies
15 questions
Customer Buying Motives Quiz
12 questions

Customer Buying Motives Quiz

TenaciousFeynman9892 avatar
TenaciousFeynman9892
Use Quizgecko on...
Browser
Browser