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Customer Ejection Scenarios Quiz
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Customer Ejection Scenarios Quiz

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@LeadingHeptagon

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Questions and Answers

When must a customer be ejected from the premises according to the law?

  • If the customer asks for a refund
  • If the customer is on the premises to sell illegal drugs (correct)
  • If the customer is intent on causing a fight
  • If the customer is rated Yellow using the Traffic Light System

    • What action should be taken if a customer who was asked to leave returns the same day?

  • Allow the customer to stay for an extra hour
  • Give the customer a warning
  • Eject the customer immediately (correct)
  • Offer the customer a discount on their next visit

    • What does rating a customer Yellow using the Traffic Light System indicate?

  • The customer needs assistance
  • The customer is intent on causing a fight
  • The customer is causing a disturbance (correct)
  • The customer is a regular visitor

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