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Questions and Answers
When must a customer be ejected from the premises according to the law?
When must a customer be ejected from the premises according to the law?
- If the customer asks for a refund
- If the customer is on the premises to sell illegal drugs (correct)
- If the customer is intent on causing a fight
- If the customer is rated Yellow using the Traffic Light System
What action should be taken if a customer who was asked to leave returns the same day?
What action should be taken if a customer who was asked to leave returns the same day?
- Allow the customer to stay for an extra hour
- Give the customer a warning
- Eject the customer immediately (correct)
- Offer the customer a discount on their next visit
What does rating a customer Yellow using the Traffic Light System indicate?
What does rating a customer Yellow using the Traffic Light System indicate?
- The customer needs assistance
- The customer is intent on causing a fight
- The customer is causing a disturbance (correct)
- The customer is a regular visitor
