Culture Studies: Understanding Cultural Dynamics

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Questions and Answers

What is emphasized as essential for decision-making in progressive organizations?

  • Open by default access to data and information (correct)
  • Reliance on upper management for decisions
  • Limited access to data to prevent confusion
  • Strict confidentiality among team members

Which of the following is a key factor for team effectiveness according to the content?

  • Isolation of tasks for each member
  • Availability of a compelling direction (correct)
  • Strict adherence to established norms
  • Uniformity in team member roles

What does the term 'conformity' refer to within team dynamics?

  • Maintaining personal beliefs over group consensus
  • The act of questioning group norms regularly
  • Promoting diverse perspectives within the team
  • Adjusting opinions in line with group expectations (correct)

How do progressive organizations utilize employees to enhance motivation and engagement?

<p>By focusing on tasks that match employees' talents and strengths (B)</p> Signup and view all the answers

Which role is NOT listed in Belbin's team roles for effective teamwork?

<p>Visionary (D)</p> Signup and view all the answers

Which leadership approach is primarily focused on interpersonal relationships and employee needs?

<p>Consideration (C)</p> Signup and view all the answers

What is the primary focus of the Path-goal theory regarding leadership styles?

<p>Flexibility in leadership style as situations require (B)</p> Signup and view all the answers

According to Fiedler's Contingency Theory, what is essential for a leader's effectiveness?

<p>A fit between the leader's style and the situation (D)</p> Signup and view all the answers

In the context of management versus leadership, what does 'establishing direction' involve?

<p>Creating a vision and strategies for achieving it (B)</p> Signup and view all the answers

What is a key difference between management and leadership according to the content provided?

<p>Management is about planning and budgeting, while leadership is about motivating and inspiring (B)</p> Signup and view all the answers

What aspect primarily influences respect for a manager in individualist cultures?

<p>Knowledge and skills (D)</p> Signup and view all the answers

Which of the following statements reflects the philosophy of individualism?

<p>Conflict is inevitable and can lead to positive outcomes. (A)</p> Signup and view all the answers

In a communitarian context, what best describes the attitude toward conflict?

<p>Conflict is generally avoided to maintain group harmony. (C)</p> Signup and view all the answers

Which control mechanism is primarily associated with individualist cultures?

<p>Control through personal guilt (D)</p> Signup and view all the answers

What primary goal drives individuals in collectivist cultures?

<p>Group goals (A)</p> Signup and view all the answers

How do individualists typically perceive their obligations to others?

<p>No obligation to out-group members (A)</p> Signup and view all the answers

What is a key characteristic of relationships in collectivist cultures?

<p>Good relationships are crucial for achieving business goals. (B)</p> Signup and view all the answers

Which identity perspective is emphasized in individualism?

<p>I identity (C)</p> Signup and view all the answers

Which of the following statements best reflects the concept of time being viewed as a resource?

<p>Time is limited and needs to be efficiently used. (D)</p> Signup and view all the answers

What is a primary focus in cultures that emphasize universalisms?

<p>Adhering to common standards and rules. (D)</p> Signup and view all the answers

Which of the following best describes the attitude toward tasks in a time-oriented culture?

<p>Time constraints dictate the prioritization of tasks. (C)</p> Signup and view all the answers

In cultures characterized by particularisms, which aspect takes precedence?

<p>Obligations to specific individuals and situations. (B)</p> Signup and view all the answers

How is trust primarily established in ascription-oriented cultures?

<p>Based on the power associated with titles and positions. (B)</p> Signup and view all the answers

Which approach highlights a subjective measurement of success?

<p>Personal networking and relationship building. (D)</p> Signup and view all the answers

What is the general expectation regarding deadlines in cultures that value task completion over time management?

<p>Timeliness is less significant than the final outcome of the task. (A)</p> Signup and view all the answers

Which belief most accurately captures the contrast between universalisms and particularisms?

<p>Universalism promotes common standards, while particularism values individual obligations. (A)</p> Signup and view all the answers

What outcome is likely when there is a high degree of status inequity within a group?

<p>Increased resentment and lower health (A)</p> Signup and view all the answers

What is a primary reason groups often fail to arrive at optimal solutions?

<p>Over-reliance on shared information (B)</p> Signup and view all the answers

What is the primary focus of Kant's ethical perspective?

<p>Respecting human dignity and the ability to universalize actions (D)</p> Signup and view all the answers

What psychological factor contributes to the preference for discussing shared information among group members?

<p>Confirmation bias (B)</p> Signup and view all the answers

How does cohesiveness affect group dynamics?

<p>It reduces the likelihood of dissenting voices (B)</p> Signup and view all the answers

Which principle is associated with act utilitarianism?

<p>Analyzing actions based on individual consequences (D)</p> Signup and view all the answers

What impact does social loafing have on collective group work?

<p>It leads to higher turnover rates (C)</p> Signup and view all the answers

Which ethical theory emphasizes the importance of procedures over material ethics?

<p>Discourse ethics (B)</p> Signup and view all the answers

What role does 'mutual enhancement' play in group discussions?

<p>It undervalues unshared information (B)</p> Signup and view all the answers

What does virtue ethics primarily aim to cultivate?

<p>Good character and habits within individuals (C)</p> Signup and view all the answers

How are rights historically conceptualized in the context of ethics?

<p>As legally binding entitlements to be respected unconditionally (A)</p> Signup and view all the answers

What characteristic defines 'diversity' within a group?

<p>The variety in similarities and differences among members (A)</p> Signup and view all the answers

When is psychological safety particularly important in a group setting?

<p>When members fear criticism (A)</p> Signup and view all the answers

What is the main difference between act and rule utilitarianism?

<p>Rule utilitarianism analyzes social rules while act utilitarianism focuses on individual actions. (A)</p> Signup and view all the answers

What crucial question does Kant suggest individuals ask themselves regarding their actions?

<p>Can I universalize the maxim behind my action? (C)</p> Signup and view all the answers

What fundamental aspect does rights theory focus on in ethical discussions?

<p>Legally binding entitlements and their respect (A)</p> Signup and view all the answers

Flashcards

Initiating Structure

A leadership style focused on tasks and production, emphasizing technical aspects of work.

Consideration

A leadership style that prioritizes people and their needs, fostering positive relationships in the workplace.

Fiedler's Contingency Theory

This theory posits that effective leadership depends on matching the leader's style to the situation.

Path-Goal Theory

This theory proposes that leaders are flexible and can adapt their style to guide followers towards reaching goals.

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Leadership vs. Management

Leadership focuses on vision, inspiring change, and engaging people, while management concentrates on planning, organizing, and controlling to achieve predictable results.

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Respect based on knowledge and skills

A manager's respect is earned through their expertise and competence in their field.

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Respect based on seniority

A manager's respect is based on their position or length of time in the company, regardless of their knowledge or skills.

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MBO effectiveness

Management by Objectives (MBO) and pay-for-performance systems are effective tools for motivating employees.

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Direct rewards effectiveness

Direct rewards given by managers are more effective in motivating employees than MBO and pay-for-performance systems.

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Individualism

A cultural perspective emphasizing individual freedom, self-reliance, and personal achievements.

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Communitarianism

A cultural perspective emphasizing group harmony, collective goals, and loyalty to the in-group.

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Specificity orientation

Focus on clear separation between work and personal life, minimizing the impact of relationships on work objectives.

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Diffuseness orientation

Blending of work and personal life, where strong relationships are crucial for achieving business objectives.

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Radical Transparency

A practice where organizations share all relevant information with their employees, promoting open communication and faster decision-making.

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Talent-Based Work

Organizations assign tasks and roles to employees based on their individual strengths and skills, maximizing motivation and engagement.

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Team Cohesiveness

The strength of the bonds and shared sense of purpose that unites team members, facilitating collaboration and mutual support.

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Team Norms

Established rules or expectations about how team members should behave and interact, ensuring a smooth and productive workflow.

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Conformity

When individuals alter their opinions or behaviors to align with the perceived norms of a group, potentially impacting critical thinking and independent decision-making.

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Status Inequity

A socially defined position or rank given to groups or group members by others.

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Social Loafing

The tendency for individuals to expend less effort when working collectively than alone.

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Cohesiveness

The degree to which members are attracted to each other and are motivated to stay in the group.

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Diversity

The degree to which members of the group are similar to, or different from, one another.

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Information Bias

Information held by more members before team discussion has more influence than information held by fewer members, regardless of its validity.

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Mutual Enhancement

Discussing shared information feels good! Members are judged as more competent and credible after discussing shared information.

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Confirmation Bias

Members prefer to discuss information that aligns with their existing preferences.

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Psychological Safety

Feeling safe to freely express your opinion in a group.

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Time is a Concept

Time is not a fixed, tangible thing. It's a human construct that we use to organize events and experiences. It's a subjective experience, influenced by our perceptions and cultural context.

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Time is Relative

The experience of time can vary based on individual perspectives, situations, and even the speed of our movement. Time can feel faster or slower depending on our emotional state and the activities we're engaged in.

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Time is a Resource

Just like money or energy, time is a limited resource that needs to be managed effectively. We need to prioritize tasks, allocate time wisely, and avoid wasting it on unproductive activities.

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Universalisms

Universalisms emphasize common standards, rules, and fair treatment for everyone. They prioritize objectivity, consistency, and transparency. Decisions are based on logic and reason, not personal connections.

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Particularisms

Particularisms prioritize relationships, context, and individual circumstances over rigid rules. They value flexibility, empathy, and understanding. Decisions are based on personal connections and the needs of the situation.

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Achievement Oriented

Achievement-oriented cultures value what you do and base your worth on your accomplishments. Performance and results are highly valued and can supersede personal backgrounds.

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Ascription Oriented

Ascription-oriented cultures value who you are based on your social standing, power, and titles. Your role and connections play a significant role in how you are perceived and treated.

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Science of Management

This approach sees management as a set of objective processes and models. Data analysis and logic are key in making decisions and solving problems. Efficiency and performance are the primary concerns.

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Art of Management

This approach sees management as an intuitive and subjective process. Relationships, personal interactions, and understanding people's motivations are essential. Success is achieved through influencing and inspiring others.

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Kant's Categorical Imperative

A moral principle stating that actions should be universalizable, meaning you can apply them to everyone in similar situations without contradiction. This principle is used to determine if an action is ethically right.

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Instrumentalization

Treating a person as a means to an end, rather than as an end in themselves. This means using someone for your own benefit, disrespecting their inherent dignity.

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Utilitarianism

A moral philosophy that judges the rightness of an action based on its consequences. It seeks to maximize overall happiness or well-being by weighing pleasure against pain.

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Act Utilitarianism

A version of utilitarianism that evaluates specific actions based on their likely consequences. It focuses on whether an action will lead to the greatest happiness for the most people.

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Rule Utilitarianism

A version of utilitarianism that judges the rightness of actions based on following rules that tend to lead to the greatest overall happiness. It focuses on upholding rules that maximize well-being.

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Virtue Ethics

A moral philosophy that emphasizes the cultivation of good character traits and habits, aiming to find a balance between extremes

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Rights Theory

A moral philosophy that centers on the idea of individual rights, which are legally binding entitlements that must be respected unconditionally.

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Discourse Ethics

A moral philosophy that emphasizes the importance of fair procedures in generating moral norms. It emphasizes involving everyone affected by a decision-making process.

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Study Notes

Culture Pyramid

  • Culture: specific to individual, inherited and learned
  • Culture: specific to group, learned
  • Human nature: universal and inherited
  • National: history, geography, climate, religion
  • Industry: resources, technology, product, market
  • Regional
  • Corporate: founder, leader, stage of development, culture of a group, administrative heritage
  • Professional: education, training, socialization
  • Functional: task variety, task environment, time horizon

Cultural Spheres

  • Bottom of the Iceberg: invisible world (shared beliefs, values, giving meaning to the visible world, implicit & subjective)
  • Artifacts and Behaviors: workplace, procedures, rituals, symbols, myths
  • Top of the Iceberg: visible world (evident & objective)
  • Cultural groups: nationality, gender, socio-economic class, political group, educational level/type, religion supporters, age, physical ability, sexual orientation, organizational, functional

Why Culture Matters

  • The world is getting smaller
  • Management is management
  • Source of creativity and innovation
  • Process losses (task conflict, social integration issues)
  • Process gains (increased creativity, greater satisfaction)
  • Out-innovative / Out-perform

Cultural Differences in Mergers and Acquisitions

  • Cultural difference can cause failure
  • Cultural difference as a source of knowledge, value creation, and innovation (threat and conflict = value creation)
  • Differences in organizational and national cultures can influence cross-border M&A in distinctive ways
  • Creation of a new organizational culture has a significant positive impact on knowledge transfer

Stereotyping

  • Forms identity, creates belonging, security, and significance
  • Sets boundaries for appropriate behavior
  • Influences preferred approaches
  • Amplifies cultural differences in multicultural teams
  • Belief that cultural differences cause threat to individual identity

Intercultural Competence

  • Ability to effectively work and function in a different, unfamiliar cultural context

Intercultural Models

  • Intercultural traits, attitudes, capability
  • Innovation
  • Reconciliation (combine values, increase awareness of cultural differences, appreciate cultural differences, resolve differences, implement reconciling action)

International Qualities

  • Learning languages
  • Valuing differences
  • Building relationships (rapport)
  • Understanding unfamiliar fields
  • Adapting communication styles to different contexts

Leadership

  • Leadership Theories: trait, behavioral, contingency, contemporary (relational, collaborative, ethical)
  • Leader-Member Exchange (LMX): high-exchange (mutual influence, interesting tasks, benefits & duties), low-exchange (compliance, standard benefits)
  • Workplace Innovation Culture: norms (practices, policies, routines) and values that enable employee participation, improve work life, and organizational performance.

Management

  • Planning and budgeting: detailed steps, allocation of resources
  • Organizing and staffing: structure, individuals, policies,procedures
  • Controlling and problem-solving: monitoring results, identifying deviations

Leadership Styles (various models)

  • Directive, supportive, delegating, coaching, telling, selling, delegating, influencing, etc.

Cultural Dimensions

  • Individualism vs. Communitarianism: "I" vs. "WE" identity (values, goals, conflict resolution, obligations)
  • Specificity vs. Diffuseness: keeping private and business aspects separate vs. interweaving personal and professional lives
  • Monochronic vs. Polychronic: time as a linear sequence/resource vs. time as interconnected & flexible
  • High vs. Low Context: reliance on context in communication (implicit/explicit cues, non-verbal, shared meanings)
  • Achievement vs. Ascription: value of individual accomplishments vs. innate qualities
  • Power Distance: tolerance for inequalities
  • Uncertainty Avoidance: discomfort with ambiguity
  • Masculinity vs. Femininity: distribution of roles/values
  • Long-term vs. Short-term orientation: values and perspectives regarding the future
  • Indulgence vs. Restraint: societal regulations of desires

Team Effectiveness

  • Conditions: size, diversity, roles, norms, status, compelling direction, strong structure, supportive context, cohesiveness, shared mindset
  • Behavioral Styles:
    • Thinking (monitor, evaluator, specialist, plant)
    • Action (implementer, shaper, completer, finisher)
    • People (team worker, coordinator, resource investigator)
  • Status Inequity: affects diversity, creativity, can cause resentment.

Information Bias in Groups

  • Shared vs. Unshared Information: shared information is often judged more highly, accurate and important than unshared information.
  • Psychological Safety: creating a safe environment for employees to express their opinions.
  • Confirmation Bias: favoring information that confirms existing beliefs

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