Culture, Diversity, and Prejudice
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Questions and Answers

Which scenario best illustrates cultural conflict in a healthcare setting?

  • A healthcare provider, aware of a client's cultural preference for traditional medicine, integrates it with prescribed treatments.
  • A healthcare team respects a client's decision to seek advice from a spiritual leader alongside medical treatment.
  • A client, new to a country, feels overwhelmed adapting to the local customs while also managing a chronic illness.
  • A healthcare worker insists that a client follow a dietary plan that contradicts the client's cultural food preferences. (correct)

In health care, what does cultural competence primarily involve?

  • Focusing primarily on translating medical information accurately for patients from diverse backgrounds.
  • The ability to deliver care that is respectful and responsive to the health beliefs, practices, and linguistic needs of clients. (correct)
  • Treating all patients the same way to ensure equality and avoid potential bias.
  • Adhering strictly to the established medical protocols regardless of a patient's background.

A support worker is caring for an elderly client who comes from a culture where adult children are expected to care for their aging parents. Which action demonstrates cultural sensitivity regarding family responsibilities?

  • Planning activities that involve the client’s children and grandchildren, recognizing their role in the client’s care and well-being. (correct)
  • Assuming the client’s children are neglecting their responsibilities if they are not present at every visit.
  • Encouraging the client to move into a long-term care facility to alleviate the burden on their children.
  • Discouraging the client’s family from being overly involved in care decisions to promote the client’s independence.

Which of the following best demonstrates cultural safety in a healthcare setting?

<p>Creating an environment where clients feel comfortable expressing their cultural beliefs and practices without fear of judgment. (A)</p> Signup and view all the answers

How might a client's religious beliefs affect their healthcare decisions?

<p>Religious beliefs may influence choices related to diet, medicine, birth practices, and end-of-life care. (C)</p> Signup and view all the answers

A client tells their support worker that their illness is caused by supernatural forces and seeks traditional remedies. Which of the following is the most appropriate course of action for the support worker?

<p>Acknowledge the client's beliefs and, if possible, integrate traditional practices with prescribed treatments, while ensuring they do not interfere with medical care. (B)</p> Signup and view all the answers

When communicating with a client from a different culture, why is it important to be aware of the use of certain words and phrases?

<p>Because some words and phrases may have different meanings or be misinterpreted in different cultures. (B)</p> Signup and view all the answers

How can differences in personal space preferences impact interactions with clients from diverse cultures?

<p>Some clients may feel uncomfortable if a healthcare provider stands too close, while others may perceive distance as aloofness. (D)</p> Signup and view all the answers

What does the acronym DIPPS stand for in the context of providing culturally sensitive care?

<p>Dignity, Independence, Privacy, Preference, and Safety (A)</p> Signup and view all the answers

A healthcare provider notices they are making assumptions about a client based on stereotypes related to their cultural background. What is the most appropriate action to take?

<p>Acknowledge the stereotypes, challenge these biases, and focus on understanding the client as an individual. (B)</p> Signup and view all the answers

Flashcards

Diversity

The state of different individuals and cultures co-existing.

Ethnicity

Groups sharing common history, language, geography, national origin, religion, or identity.

Culture

Characteristics of a group including language, values, beliefs, habits, ways of life, and traditions.

Prejudice

An attitude towards a person based upon their membership in a group.

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Bias

Inability to impartially judge issues due to a preformed point of view.

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Stereotyping

Overly simple view of a group of people.

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Cultural Safety

Actively inviting and creating a space for cultural expression within healthcare.

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Cultural Competence

The ability to interact effectively with people from different cultures.

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Cultural Conflict

Occurs when someone tries to dictate what another person's culture should be

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Cultural consideration in care

How you approach and communicate may be affected by their cultural background.

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Study Notes

Culture and Diversity

  • Diversity is the state of different individuals and cultures co-existing
  • Ethnicity relates to groups sharing common history, language, geography, national origin, religion, or identity
  • Culture includes a group’s language, values, beliefs, habits, ways of life, rules for behaviour, music, and traditions
  • Everyone has a culture

Factors influencing Culture

  • Life events, gender, race, geographic location (urban or rural), abilities/disabilities, religion, ethnicity, social and economic status, work environment, sexual orientation age

Prejudice

  • Prejudice is an attitude or opinion based on a person's group membership
  • Bias occurs when someone can't impartially judge issues due to a preformed point of view
  • Stereotyping involves overly simple views of groups of people
  • Racism, sexism, ageism are types of stereotyping
  • Homophobia refers to prejudice about transgender people and the LGBTQ2 community

Cultural Conflict

  • Occurs when one dictates their culture onto another
  • Cultural conflict can be experienced by individuals living within different cultures at the same time

Cultural Competence

  • Cultural competence involves effectively interacting with people from diverse cultures or socioeconomic backgrounds
  • Healthcare includes respectful & responsive care that considers clients' health beliefs, practices & language needs
  • Not everyone from a culture demonstrates identical health practices or beliefs

Cultural Safety

  • Cultural safety involves inviting expressions & creating space for cultural expression in healthcare
  • Awareness of client's special traditions/practices is important
  • You should respect the client's culture without changing their values or beliefs

Effects of Culture

  • Culture impacts responses to daily situations and problems
  • Family and social organizations are affected
  • Religion & worship are affected
  • Health care practices and reactions to illness are affected
  • Communication is affected

Culture and Family

  • Culture shapes family structure, roles, and responsibilities
  • Some include caring for relatives
  • In some cultures, adult children expected to care for older parents
  • Nuclear, single-parent, blended, same-sex families are types of families

Culture and Religion

Culture and Religion (1 of 2)

  • Religion impacts daily habits, behaviours, relationships, diet, healing, worship, birth, medicine, and death
  • Religious symbols/beliefs should be respected
  • Clients may get spiritual leader visits
  • Cultures may hold specific beliefs about health and curing illness

Culture and Religion (2 of 2)

  • Religion relates to spiritual beliefs, needs, and practices
  • Client's religion affects health/illness practices
  • Clients might not follow all their religion's beliefs and practices

Culture, Health Care and Illness

  • Some cultures link supernatural forces to illnesses
  • Charms, rituals, alternative medicines, and traditional remedies can be used
  • Some cultural health practices may clash with medical treatments
  • Herbal medicines may interact with prescribed drugs

Culture and Communication

Culture and Communication (1 of 2)

  • Some words/phrases have different meanings
  • Words/expressions in one country can be insulting in another using the same language
  • Avoid using easily misinterpreted words

Culture and Communication (2 of 2)

  • Body language is expressed through gestures, postures, and facial expressions
  • Touch conveys comfort, caring, love, and affection, that is why not all cultures are comfortable with touch
  • Personal space refers to the space around one's body
  • Some people prefer more personal space than others

Translators and Interpreters

  • Some clients speak different languages, and dialects than you
  • Some clients may have hearing impairments
  • These clients may work with interpreters
  • Some areas offer paid translator services

Caring Practice and Culture

Caring Practice and Culture (1 of 2)

  • Approach/communication can be affected by cultural background
  • Body language
  • Touch
  • Personal space
  • Eye contact
  • Facial expressions
  • Silence

Culture and Communication (2 of 2)

  • Eye contact has different meanings in cultures
  • Some cultures have specific facial expresssions
  • Some expressions are universal
  • Some cultures use fewer facial expressions
  • The use of silence varies among cultures

Providing Culturally Sensitive Care and Support

  • Don't judge clients using stereotypes
  • Prejudice leads to discrimination
  • Recall DIPPS for principles of care
  • Clients may react negatively/fearfully to cultural differences.
  • Be tolerant without judgement
  • Consider influences of your own culture

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Explore culture, diversity, and factors influencing it. Learn the differences between prejudice, bias, and stereotyping. Understand the origins and impact of cultural conflict while studying effective conflict resolution strategies.

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