Podcast
Questions and Answers
What is a characteristic of individualistic cultures?
What is a characteristic of individualistic cultures?
Which type of culture relies heavily on shared knowledge and implicit rules?
Which type of culture relies heavily on shared knowledge and implicit rules?
What is the role of an etic perspective in intercultural communication?
What is the role of an etic perspective in intercultural communication?
What is a key aspect of collectivist cultures?
What is a key aspect of collectivist cultures?
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What is the primary difference between high-context and low-context cultures?
What is the primary difference between high-context and low-context cultures?
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What is a common cross-cultural communication barrier?
What is a common cross-cultural communication barrier?
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What is a characteristic of low-context cultures, such as American culture?
What is a characteristic of low-context cultures, such as American culture?
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What is a feature of direct communication styles?
What is a feature of direct communication styles?
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Arab culture is characterized as being _____, while American culture is _____?
Arab culture is characterized as being _____, while American culture is _____?
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What is a distinction between oral and literate societies?
What is a distinction between oral and literate societies?
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In linear societies, what is emphasized?
In linear societies, what is emphasized?
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What is a challenge in cross-cultural communication?
What is a challenge in cross-cultural communication?
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What is essential to avoid in intercultural communication?
What is essential to avoid in intercultural communication?
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In high-context cultures, where does the burden of meaning fall?
In high-context cultures, where does the burden of meaning fall?
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What characterizes doing-oriented values?
What characterizes doing-oriented values?
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In which type of culture is oral communication more prevalent?
In which type of culture is oral communication more prevalent?
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What is a key characteristic of indirect communication?
What is a key characteristic of indirect communication?
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According to the study by R.S. Zaharna, what was the focus of the research?
According to the study by R.S. Zaharna, what was the focus of the research?
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Study Notes
Types of Societies
- Individualistic cultures value individual freedom, choice, and uniqueness (e.g., USA)
- Collectivist cultures value the group over the individual (e.g., UAE)
Social Explicitness
- Implicit-rule cultures have unwritten rules and norms embedded in cultural traditions and customs
- Explicit-rule cultures have documented rules, procedures, and expectations, often with the force of law
Understanding Cultures
- Etic understanding: understanding a culture from an outside perspective (e.g., an American learning Saudi culture)
- Emic understanding: understanding a culture from an inside perspective (e.g., a Saudi learning Saudi culture)
Aspects of Culture
- Culture includes language, religion, nationality, ethnicity, values, customs, family and social structures, and more
Communication Styles
- High-context cultures (e.g., Arab culture) rely on social context and nonverbal communication, with the burden of meaning on the listener
- Low-context cultures (e.g., American culture) rely on verbal language to carry the meaning
- Direct communication styles (e.g., English) are concise and unambiguous, while indirect styles (e.g., Arabic) use language to evoke emotion and tolerate nuance and ambiguity
- Doing-oriented cultures (e.g., American culture) value activity and achievement, while being-focused cultures (e.g., Arab culture) value connectedness
Cultural Divides
- Oral societies (e.g., Arab culture) focus on intuition, anecdote, and metaphor, while literate societies (e.g., American culture) favor evidence, reasoning, and analysis
- Linear cultures (e.g., American culture) stress time, empirical evidence, and objectivity, while nonlinear cultures (e.g., Arab culture) focus on multiple themes and have less emphasis on time segmentation
Approaching Intercultural Communication
- Approach with a positive attitude and a goal of understanding the other side
- Avoid ethnocentrism and try to understand how a concept, product, or practice fits into the other culture
- Be flexible and open to changing your communication style or interpretation
- Be aware of cues that suggest you should adjust your approach
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Description
Test your understanding of cultural differences in communication styles, including high-context vs low-context cultures, indirect vs direct communication, and doing vs being cultures.