Cruise Industry Evolution and Sustainability

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What is the main focus of the cruise industry's evolution?

Environmentally friendly operations

What is the primary goal of the report in terms of the audience?

To prepare the audience to work as cabin crew on a cruise line

What does the report describe to the audience?

What a cruise vacation is

What is the significance of the cruise line experience?

It is an invitation to a world of luxury, excitement, and leisure Signup and view all the answers

What is one of the objectives of the report?

To expand the knowledge of the uniqueness and difference of cruise vacations Signup and view all the answers

What skills can the report help the audience develop?

Communication, problem-solving skills, and marketing Signup and view all the answers

What can passengers experience by boarding a cruise ship?

The excitement of discovering different places with the amenities of a floating resort. Signup and view all the answers

What does a cruise holiday offer to passengers?

Everything for everyone, from fine cuisine and top-notch entertainment to amazing views and thrilling shore excursions. Signup and view all the answers

What should passengers consider before booking a cruise?

Inclusion and exclusion of services, such as cabin type, meals, entertainment fees, and onboard activities. Signup and view all the answers

How does the itinerary of a cruise affect the price of the whole fare?

The price maybe affected depending on the itineraries, including the days of the trip and stopovers. Signup and view all the answers

What are the three aspects of a cruise ship vacation?

Before booking, during the trip, and after the trip. Signup and view all the answers

Why is it essential for sales agents, crew members, and passengers to understand how cruise ship vacations work?

To ensure everyone involved has a smooth and enjoyable experience. Signup and view all the answers

What type of discount requires at least six people to avail of the deal and may lower the fare per head, making one or two passengers free?

Group Discount Signup and view all the answers

Which months are considered off-peak season in the cruise line industry, resulting in deals to attract guests?

September and October Signup and view all the answers

What type of discount is offered for booking a cruise ship early, regardless of the time of year?

Early Booking Discount Signup and view all the answers

How do cruise lines compensate for losses when they have vacant spaces?

By maximizing revenue through hidden charges, taxes, limitations on accessibility, and gratuities Signup and view all the answers

What is the advantage of traveling during the off-peak season?

Less crowded than usual and potential deals from the cruise line Signup and view all the answers

What is the benefit of booking multiple cabins when availing of the Group Discount?

Passengers can get the deal and potentially have one or two passengers travel for free Signup and view all the answers

What is the first step in the check-in process at the terminal?

Selecting check-in time (10:30 am – 2:30 pm) Signup and view all the answers

What is the purpose of the Health Questionnaire Form during the embarkation process?

To maintain safety and security through health on the cruise Signup and view all the answers

What happens to the luggage after the guest drops it off at the designated area?

The porters will bring the luggage to the ship, and provide a luggage tag for tracking Signup and view all the answers

What are the essential documents required by the staff at the terminal until the end of the check-in process?

Passport and valid ID Signup and view all the answers

Can a guest still check-in online if they forgot to do so before arriving at the terminal?

No, but they can still check-in at the terminal, although it will take much longer Signup and view all the answers

What is the last step in the check-in process before proceeding to the ship?

Security screening Signup and view all the answers

What is the main purpose of settling payments on debarkation day?

To settle any additional fees, tabs, etc. before leaving the cruise ship Signup and view all the answers

What is the significance of the final breakfast on debarkation day?

It is a farewell to the cruise experience and may be free or not depending on the company Signup and view all the answers

Why do guests need to clear out their rooms early on debarkation day?

To allow the crew staff to clean the staterooms for the next passengers Signup and view all the answers

What happens if there's confusion about the guest bill on debarkation day?

The guest can send one person from their group to clarify the bill with the cruise staff Signup and view all the answers

What is the general procedure on debarkation day?

Settling payments, having a final breakfast, and clearing out the rooms Signup and view all the answers

Why is it important to follow the debarkation procedure correctly?

To avoid delay and waiting for a long time Signup and view all the answers