Podcast
Questions and Answers
An Event Crowd Management Team should prioritize teamwork and communication.
An Event Crowd Management Team should prioritize teamwork and communication.
True (A)
Gathering data about previous events is unimportant when developing a crowd safety management plan.
Gathering data about previous events is unimportant when developing a crowd safety management plan.
False (B)
Only one type of visitor behavior needs to be anticipated when planning for crowd management.
Only one type of visitor behavior needs to be anticipated when planning for crowd management.
False (B)
Trained stewards and marshals must be present to meet minimum legal requirements for crowd safety.
Trained stewards and marshals must be present to meet minimum legal requirements for crowd safety.
Limiting the number and positions of turnstiles has no effect on crowd flow and buildup.
Limiting the number and positions of turnstiles has no effect on crowd flow and buildup.
Flashcards
Event Crowd Management Team
Event Crowd Management Team
A team which focuses on ensuring the safety of attendees at an event, considering all aspects from planning to on-site management.
Crowd Management Plan
Crowd Management Plan
A document outlining strategies for managing crowd behavior and ensuring safety at an event.
Risk Assessment
Risk Assessment
A thorough evaluation of potential hazards and risks associated with crowd management at a venue.
Stewards and Marshals
Stewards and Marshals
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Turnstiles
Turnstiles
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Study Notes
Crowd Management Plan
- An event crowd management team should have excellent teamwork, clear communication, and coordination between those responsible for overall organization and those interacting directly with the crowds.
Developing the Plan
- A key responsibility of the event safety management team is gathering data to inform the plan's development.
- Research visitor types and anticipate crowd behavior.
- Collect and analyze health and safety information from previous events at the venue.
- Collaborate with external organizations (police, emergency services, etc.) for their expertise.
- Conduct risk assessments to determine crowd control adequacy and make necessary changes.
- Regularly inspect the venue and crowd safety arrangements; VIP inspections may be warranted.
- Set targets for crowd management, such as designating additional service points if queues exceed a certain length.
Reducing Overcrowding
- Sufficient trained stewards and marshals complying with minimum legal requirements are crucial.
- Controlling the number and placement of turnstiles to manage the flow of spectators is important; too few can cause congestion on the opposite side
- Use barriers to direct movement.
- Provide adequate, evenly spaced facilities (toilets, refreshments).
- Implement clear signage for direction.
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