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Questions and Answers
What is critical listening primarily concerned with?
Why might some speakers make their messages intentionally complex?
What can happen when people repeat messages without critically evaluating them?
Why is critical listening particularly difficult when the message is complex?
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What is the primary benefit of developing critical listening skills?
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What is the main idea behind Senator Daniel Patrick Moynihan's quote?
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What was the occasion when President Obama responded to several rumors about his health care reform plan?
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What did Factcheck.org find in the proposed health care reform bill?
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Why do people with a negative opinion about a topic often question all aspects of the speech?
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What is the purpose of a critical listener knowing when a speaker is expressing their opinion?
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Study Notes
Types of Messages
- As a student, you receive various types of messages, including academic information, institutional rules, instructions, warnings, political discourse, advertisements, gossip, jokes, song lyrics, text messages, invitations, and web links.
Critical Listening
- Critical listening involves using careful, systematic thinking and reasoning to evaluate messages based on factual evidence.
- It's a skill that can be learned with practice but is not necessarily easy to do.
- Critical listening can be particularly difficult when the message is complex or intentionally made so to avoid scrutiny.
Separating Facts and Opinions
- Recognizing the difference between facts and opinions is crucial in critical listening.
- Critical listeners are aware of whether a speaker is delivering a factual message or a message based on opinion.
- They are also aware of the interplay between their own opinions and facts as they listen to messages.
Health Care Reform Example
- In 2010, President Obama's nationally televised speech to a joint session of Congress outlined his health care reform plan, responding to rumors and claims about the plan.
- A congressman yelled out, "You lie!" in response to Obama's statement that the reforms would not apply to illegal immigrants.
- Factcheck.org examined the language of the proposed bill and found that it had a section titled "No Federal Payment for Undocumented Aliens".
Key Quotation
- "Everyone is entitled to their own opinions, but they are not entitled to their own facts" - Senator Daniel Patrick Moynihan.
Importance of Critical Listening
- Critical listeners may agree or disagree with a speaker's opinions, but they know when a message is based on fact or opinion.
- Critical listening helps to discern the difference between valid and mistaken messages, especially when they are repeated to others.
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Description
Learn to distinguish between truthful and misleading messages in various forms of communication. Develop critical thinking skills to evaluate information and identify false or misleading messages.
