Crisis Central for Business Quiz
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Questions and Answers

What is an important consideration for the location of 'Crisis Central'?

  • Availability of coffee machines
  • Proximity to outside entities
  • Privacy from the media
  • Accessibility for all team members (correct)

What equipment should be available at 'Crisis Central' during a crisis?

  • Printers, scanners, and photocopiers
  • Multiple phone lines, fax machines, mobile phone units, and office support personnel (correct)
  • Musical instruments and art supplies
  • Television sets, gaming consoles, and a snack bar

Why is it important to cultivate relationships with outside entities during routine business?

  • To have someone to blame during a crisis
  • To define expectations and parameters of business relationships (correct)
  • To share confidential information
  • To create unnecessary complications

What is a crucial part of pre-crisis management according to the text?

<p>Efficient and effective document handling program (B)</p> Signup and view all the answers

What should be done with the careful planning according to the text?

<p>Reduce it to a written plan complete with contingency options and distribute it to potential players (C)</p> Signup and view all the answers

What is the recommended frequency for practicing the implementation of the Crisis Plan?

<p>Once a year (C)</p> Signup and view all the answers

How often should the Crisis Plan be reviewed in strategy sessions?

<p>Twice a year (A)</p> Signup and view all the answers

What is the primary concern associated with internal investigations into crisis preparedness?

<p>Potential litigation risks (C)</p> Signup and view all the answers

Why is it suggested to use crises affecting other companies for discussion?

<p>To learn from the successes and failures of others (D)</p> Signup and view all the answers

What is the general consensus regarding the need for crisis management planning?

<p>Balancing risks with potential litigants' ammunition (C)</p> Signup and view all the answers

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