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Crisis Central for Business Quiz

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Questions and Answers

What is an important consideration for the location of 'Crisis Central'?

Availability of coffee machines

Proximity to outside entities

Privacy from the media

Accessibility for all team members (correct)

What equipment should be available at 'Crisis Central' during a crisis?

Printers, scanners, and photocopiers

Multiple phone lines, fax machines, mobile phone units, and office support personnel (correct)

Musical instruments and art supplies

Television sets, gaming consoles, and a snack bar

Why is it important to cultivate relationships with outside entities during routine business?

To have someone to blame during a crisis

To define expectations and parameters of business relationships (correct)

To share confidential information

To create unnecessary complications

What is a crucial part of pre-crisis management according to the text?

Efficient and effective document handling program Signup and view all the answers

What should be done with the careful planning according to the text?

Reduce it to a written plan complete with contingency options and distribute it to potential players Signup and view all the answers

What is the recommended frequency for practicing the implementation of the Crisis Plan?

Once a year Signup and view all the answers

How often should the Crisis Plan be reviewed in strategy sessions?

Twice a year Signup and view all the answers

What is the primary concern associated with internal investigations into crisis preparedness?

Potential litigation risks Signup and view all the answers

Why is it suggested to use crises affecting other companies for discussion?

To learn from the successes and failures of others Signup and view all the answers

What is the general consensus regarding the need for crisis management planning?

Balancing risks with potential litigants' ammunition Signup and view all the answers