Podcast
Questions and Answers
What is the paramount principle that staff must maintain regarding confidential information?
What is the paramount principle that staff must maintain regarding confidential information?
Who should staff consult for guidance on the interpretation of the Code?
Who should staff consult for guidance on the interpretation of the Code?
What must staff do to maintain compliance with legal and regulatory standards?
What must staff do to maintain compliance with legal and regulatory standards?
What mechanism should staff use to report concerns regarding compliance?
What mechanism should staff use to report concerns regarding compliance?
Signup and view all the answers
Which of the following actions is explicitly discouraged for Credit Union staff?
Which of the following actions is explicitly discouraged for Credit Union staff?
Signup and view all the answers
What department is responsible for overseeing adherence to the Code?
What department is responsible for overseeing adherence to the Code?
Signup and view all the answers
Study Notes
Conduct Standards
- Highest standards of conduct expected both inside and outside the workplace.
- Adherence to laws, regulations, rules, and internal policies is mandatory.
- Commitment to serving the Credit Union's interests in all working activities.
Conflict of Interest
- Avoid any actions that could lead to conflicts of interest.
- Declaration of potential conflicts is required.
- External employment or functions must receive prior authorization.
Confidentiality
- Maintain strict discretion regarding confidential information related to the Credit Union.
Core Principles for Staff
- Integrity and Professionalism: Essential to act with honesty, impartiality, and diligence.
- Judgment and Care: Sound judgment is crucial; consult supervisors for guidance when needed.
Reporting and Compliance
- Utilize the Internal Complaints Policy for reporting concerns safely.
- Risk & Compliance Department monitors adherence to the Code and associated policies.
Dispute Resolution
- Disputes regarding compliance with the Code will be resolved by the Executive Board of Directors.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
This quiz evaluates your understanding of the conduct standards expected from staff at the Credit Union. You'll learn about compliance with laws, avoiding conflicts of interest, and maintaining professionalism both at work and beyond. Test your knowledge of the principles essential for upholding the Credit Union's values.
