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CH 2: CREATIVE THINKING AND PROBLEM SOLVING

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45 Questions

What is the main focus of the Delphi Technique in business?

Generating innovative solutions

Why is it important for businesses to encourage creative thinking?

To address challenges and improve practices

What distinguishes routine thinking from creative thinking in solving complex business problems?

Creativity is not required in routine thinking

Which technique involves gathering anonymous input from experts to reach a consensus in problem-solving?

The Delphi Technique

What is a common mental block to creativity that individuals face?

Relying on past experiences

How does creative thinking contribute to problem-solving in business?

By generating unique solutions to challenges

In what way does routine thinking fall short when dealing with complex business problems?

By leading to conventional outcomes

What is the primary focus of the passage?

The importance of creative thinking and problem-solving in the business world

Which of the following is not a benefit of collaborative problem-solving in a business environment?

Reduced overall workload for individual employees

What is the purpose of force field analysis in the decision-making process?

To identify and evaluate the driving and restraining forces that influence a desired change

Which of the following is a common challenge of group problem-solving that businesses should aim to mitigate?

Difficulty in reaching a consensus due to conflicting perspectives

What is the primary purpose of the case studies mentioned in the passage?

To demonstrate the process of assessing creative solutions against the reality of the business environment

What is the primary role of businesses in encouraging and cultivating a culture of innovation and creativity among employees?

Providing adequate resources and support for employees to pursue creative projects

What is the main message conveyed in the conclusion of the passage?

Conventional and non-conventional solutions should be balanced for optimal business performance

Which of the following is not a key aspect of the content covered in the passage?

The impact of globalization on the effectiveness of problem-solving techniques

What is a key characteristic of creative thinking discussed in the passage?

Ability to generate innovative solutions

How does routine thinking differ from creative thinking in business problem-solving?

Creative thinking produces novel and innovative solutions

Why is it essential for businesses to overcome mental blocks to creativity?

To encourage employee growth and innovation

Which problem-solving technique involves anonymous input from experts to reach a consensus?

The Delphi Technique

In what aspect do non-conventional solutions differ from conventional solutions?

Degree of creativity and novelty

What is a significant limitation of routine thinking when applied to complex business problems?

Tendency to rely on traditional methods

Why are problem-solving skills essential for both business leaders and employees?

To address challenges effectively and drive innovation

What is the primary purpose of force field analysis?

To identify and analyze the driving and restraining forces affecting a decision or change

Which of the following is NOT a benefit of collaborative problem-solving in a business environment?

Reduced workload for individual team members

What is the primary role of case studies in the context of creative solutions to business problems?

To provide real-world examples of creative solutions implemented successfully

Which of the following is a common challenge of group problem-solving that businesses should aim to mitigate?

Difficulty in reaching consensus among team members

What is the primary role of businesses in cultivating a culture of innovation and creativity among employees?

To encourage and support creative thinking and non-conventional solutions

Which of the following is a strategy for fostering an environment that encourages creative collaboration?

Encouraging open communication and diverse perspectives

What is the primary purpose of assessing creative solutions against the reality of the business environment?

To evaluate the feasibility and practicality of creative solutions in the given business context

Which of the following is NOT a key aspect covered in the passage?

The role of artificial intelligence in creative problem-solving in business

How does the Delphi Technique differ from force-field analysis in problem-solving?

Force-field analysis involves reaching a consensus through anonymous input from experts, while the Delphi Technique focuses on analyzing the driving and restraining forces in decision-making.

What is a significant difference between conventional and non-conventional solutions in business?

Conventional solutions are based on established practices, while non-conventional solutions require innovative approaches.

Why is overcoming mental blocks to creativity crucial for problem-solving in business?

Mental blocks hinder the ability to generate innovative solutions, impacting business competitiveness.

Which aspect characterizes routine thinking when applied to complex business problems?

Routine thinking tends to rely on familiar methods and past experiences without considering alternative approaches.

What is a common challenge faced by businesses in promoting a culture of creative collaboration among employees?

Resistance to change and reluctance to adopt new ideas among employees.

When comparing routine and creative thinking in business, what is a primary limitation of routine thinking?

Routine thinking may lead to stagnant solutions that do not address complex problems effectively.

In problem-solving skills for business leaders and employees, what is a key component of the process according to the passage?

Identifying problems, analyzing root causes, generating effective solutions, and implementing changes.

Which of the following is a key advantage of force field analysis in decision-making and implementing change?

It provides a structured approach to identify and analyze the driving and restraining forces affecting change.

Which of the following is a significant advantage of collaborative problem-solving in a business environment?

It leverages the diverse knowledge, skills, and perspectives of team members to generate more comprehensive solutions.

Which of the following is a key strategy for fostering an environment that encourages creative collaboration?

Providing opportunities for open communication, idea-sharing, and risk-taking.

Which of the following is a significant challenge of group problem-solving that businesses should aim to mitigate?

Groupthink and conformity pressure that can stifle creativity.

Which of the following is a key aspect of assessing creative solutions against the reality of the business environment?

Evaluating the feasibility and practicality of the proposed solutions within the constraints and resources of the business.

Which of the following statements best distinguishes creative thinking from routine thinking in solving complex business problems?

Creative thinking involves generating novel and unconventional solutions, while routine thinking relies on familiar patterns and established methods.

Which of the following is the primary role of businesses in encouraging and cultivating a culture of innovation and creativity among employees?

Creating an environment that supports open communication, idea-sharing, and risk-taking.

In what way do non-conventional solutions differ from conventional solutions in the context of business problem-solving?

Non-conventional solutions challenge traditional assumptions and approaches, while conventional solutions adhere to familiar patterns and established practices.

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