CH 2: CREATIVE THINKING AND PROBLEM SOLVING

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Questions and Answers

What is the main focus of the Delphi Technique in business?

  • Analyzing financial statements
  • Identifying routine business problems
  • Improving employee morale
  • Generating innovative solutions (correct)

Why is it important for businesses to encourage creative thinking?

  • To maintain a strict hierarchical structure
  • To limit employees' autonomy
  • To avoid any risks involved in decision-making
  • To address challenges and improve practices (correct)

What distinguishes routine thinking from creative thinking in solving complex business problems?

  • Routine thinking encourages innovation
  • Routine thinking leads to non-conventional solutions
  • Creative thinking does not involve problem-solving
  • Creativity is not required in routine thinking (correct)

Which technique involves gathering anonymous input from experts to reach a consensus in problem-solving?

<p>The Delphi Technique (C)</p> Signup and view all the answers

What is a common mental block to creativity that individuals face?

<p>Relying on past experiences (D)</p> Signup and view all the answers

How does creative thinking contribute to problem-solving in business?

<p>By generating unique solutions to challenges (B)</p> Signup and view all the answers

In what way does routine thinking fall short when dealing with complex business problems?

<p>By leading to conventional outcomes (A)</p> Signup and view all the answers

What is the primary focus of the passage?

<p>The importance of creative thinking and problem-solving in the business world (A)</p> Signup and view all the answers

Which of the following is not a benefit of collaborative problem-solving in a business environment?

<p>Reduced overall workload for individual employees (C)</p> Signup and view all the answers

What is the purpose of force field analysis in the decision-making process?

<p>To identify and evaluate the driving and restraining forces that influence a desired change (B)</p> Signup and view all the answers

Which of the following is a common challenge of group problem-solving that businesses should aim to mitigate?

<p>Difficulty in reaching a consensus due to conflicting perspectives (A)</p> Signup and view all the answers

What is the primary purpose of the case studies mentioned in the passage?

<p>To demonstrate the process of assessing creative solutions against the reality of the business environment (A)</p> Signup and view all the answers

What is the primary role of businesses in encouraging and cultivating a culture of innovation and creativity among employees?

<p>Providing adequate resources and support for employees to pursue creative projects (A)</p> Signup and view all the answers

What is the main message conveyed in the conclusion of the passage?

<p>Conventional and non-conventional solutions should be balanced for optimal business performance (D)</p> Signup and view all the answers

Which of the following is not a key aspect of the content covered in the passage?

<p>The impact of globalization on the effectiveness of problem-solving techniques (A)</p> Signup and view all the answers

What is a key characteristic of creative thinking discussed in the passage?

<p>Ability to generate innovative solutions (D)</p> Signup and view all the answers

How does routine thinking differ from creative thinking in business problem-solving?

<p>Creative thinking produces novel and innovative solutions (C)</p> Signup and view all the answers

Why is it essential for businesses to overcome mental blocks to creativity?

<p>To encourage employee growth and innovation (C)</p> Signup and view all the answers

Which problem-solving technique involves anonymous input from experts to reach a consensus?

<p>The Delphi Technique (B)</p> Signup and view all the answers

In what aspect do non-conventional solutions differ from conventional solutions?

<p>Degree of creativity and novelty (B)</p> Signup and view all the answers

What is a significant limitation of routine thinking when applied to complex business problems?

<p>Tendency to rely on traditional methods (B)</p> Signup and view all the answers

Why are problem-solving skills essential for both business leaders and employees?

<p>To address challenges effectively and drive innovation (A)</p> Signup and view all the answers

What is the primary purpose of force field analysis?

<p>To identify and analyze the driving and restraining forces affecting a decision or change (B)</p> Signup and view all the answers

Which of the following is NOT a benefit of collaborative problem-solving in a business environment?

<p>Reduced workload for individual team members (A)</p> Signup and view all the answers

What is the primary role of case studies in the context of creative solutions to business problems?

<p>To provide real-world examples of creative solutions implemented successfully (A)</p> Signup and view all the answers

Which of the following is a common challenge of group problem-solving that businesses should aim to mitigate?

<p>Difficulty in reaching consensus among team members (A)</p> Signup and view all the answers

What is the primary role of businesses in cultivating a culture of innovation and creativity among employees?

<p>To encourage and support creative thinking and non-conventional solutions (C)</p> Signup and view all the answers

Which of the following is a strategy for fostering an environment that encourages creative collaboration?

<p>Encouraging open communication and diverse perspectives (B)</p> Signup and view all the answers

What is the primary purpose of assessing creative solutions against the reality of the business environment?

<p>To evaluate the feasibility and practicality of creative solutions in the given business context (B)</p> Signup and view all the answers

Which of the following is NOT a key aspect covered in the passage?

<p>The role of artificial intelligence in creative problem-solving in business (B)</p> Signup and view all the answers

How does the Delphi Technique differ from force-field analysis in problem-solving?

<p>Force-field analysis involves reaching a consensus through anonymous input from experts, while the Delphi Technique focuses on analyzing the driving and restraining forces in decision-making. (B)</p> Signup and view all the answers

What is a significant difference between conventional and non-conventional solutions in business?

<p>Conventional solutions are based on established practices, while non-conventional solutions require innovative approaches. (B)</p> Signup and view all the answers

Why is overcoming mental blocks to creativity crucial for problem-solving in business?

<p>Mental blocks hinder the ability to generate innovative solutions, impacting business competitiveness. (A)</p> Signup and view all the answers

Which aspect characterizes routine thinking when applied to complex business problems?

<p>Routine thinking tends to rely on familiar methods and past experiences without considering alternative approaches. (B)</p> Signup and view all the answers

What is a common challenge faced by businesses in promoting a culture of creative collaboration among employees?

<p>Resistance to change and reluctance to adopt new ideas among employees. (A)</p> Signup and view all the answers

When comparing routine and creative thinking in business, what is a primary limitation of routine thinking?

<p>Routine thinking may lead to stagnant solutions that do not address complex problems effectively. (C)</p> Signup and view all the answers

In problem-solving skills for business leaders and employees, what is a key component of the process according to the passage?

<p>Identifying problems, analyzing root causes, generating effective solutions, and implementing changes. (C)</p> Signup and view all the answers

Which of the following is a key advantage of force field analysis in decision-making and implementing change?

<p>It provides a structured approach to identify and analyze the driving and restraining forces affecting change. (D)</p> Signup and view all the answers

Which of the following is a significant advantage of collaborative problem-solving in a business environment?

<p>It leverages the diverse knowledge, skills, and perspectives of team members to generate more comprehensive solutions. (B)</p> Signup and view all the answers

Which of the following is a key strategy for fostering an environment that encourages creative collaboration?

<p>Providing opportunities for open communication, idea-sharing, and risk-taking. (B)</p> Signup and view all the answers

Which of the following is a significant challenge of group problem-solving that businesses should aim to mitigate?

<p>Groupthink and conformity pressure that can stifle creativity. (B)</p> Signup and view all the answers

Which of the following is a key aspect of assessing creative solutions against the reality of the business environment?

<p>Evaluating the feasibility and practicality of the proposed solutions within the constraints and resources of the business. (B)</p> Signup and view all the answers

Which of the following statements best distinguishes creative thinking from routine thinking in solving complex business problems?

<p>Creative thinking involves generating novel and unconventional solutions, while routine thinking relies on familiar patterns and established methods. (C)</p> Signup and view all the answers

Which of the following is the primary role of businesses in encouraging and cultivating a culture of innovation and creativity among employees?

<p>Creating an environment that supports open communication, idea-sharing, and risk-taking. (A)</p> Signup and view all the answers

In what way do non-conventional solutions differ from conventional solutions in the context of business problem-solving?

<p>Non-conventional solutions challenge traditional assumptions and approaches, while conventional solutions adhere to familiar patterns and established practices. (C)</p> Signup and view all the answers

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