CH 2: CREATIVE THINKING AND PROBLEM SOLVING
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Questions and Answers

What is the main focus of the Delphi Technique in business?

  • Analyzing financial statements
  • Identifying routine business problems
  • Improving employee morale
  • Generating innovative solutions (correct)

    • Why is it important for businesses to encourage creative thinking?

  • To maintain a strict hierarchical structure
  • To limit employees' autonomy
  • To avoid any risks involved in decision-making
  • To address challenges and improve practices (correct)

    • What distinguishes routine thinking from creative thinking in solving complex business problems?

  • Routine thinking encourages innovation
  • Routine thinking leads to non-conventional solutions
  • Creative thinking does not involve problem-solving
  • Creativity is not required in routine thinking (correct)

    • Which technique involves gathering anonymous input from experts to reach a consensus in problem-solving?

    <p>The Delphi Technique</p> Signup and view all the answers

    What is a common mental block to creativity that individuals face?

    <p>Relying on past experiences</p> Signup and view all the answers

    How does creative thinking contribute to problem-solving in business?

    <p>By generating unique solutions to challenges</p> Signup and view all the answers

    In what way does routine thinking fall short when dealing with complex business problems?

    <p>By leading to conventional outcomes</p> Signup and view all the answers

    What is the primary focus of the passage?

    <p>The importance of creative thinking and problem-solving in the business world</p> Signup and view all the answers

    Which of the following is not a benefit of collaborative problem-solving in a business environment?

    <p>Reduced overall workload for individual employees</p> Signup and view all the answers

    What is the purpose of force field analysis in the decision-making process?

    <p>To identify and evaluate the driving and restraining forces that influence a desired change</p> Signup and view all the answers

    Which of the following is a common challenge of group problem-solving that businesses should aim to mitigate?

    <p>Difficulty in reaching a consensus due to conflicting perspectives</p> Signup and view all the answers

    What is the primary purpose of the case studies mentioned in the passage?

    <p>To demonstrate the process of assessing creative solutions against the reality of the business environment</p> Signup and view all the answers

    What is the primary role of businesses in encouraging and cultivating a culture of innovation and creativity among employees?

    <p>Providing adequate resources and support for employees to pursue creative projects</p> Signup and view all the answers

    What is the main message conveyed in the conclusion of the passage?

    <p>Conventional and non-conventional solutions should be balanced for optimal business performance</p> Signup and view all the answers

    Which of the following is not a key aspect of the content covered in the passage?

    <p>The impact of globalization on the effectiveness of problem-solving techniques</p> Signup and view all the answers

    What is a key characteristic of creative thinking discussed in the passage?

    <p>Ability to generate innovative solutions</p> Signup and view all the answers

    How does routine thinking differ from creative thinking in business problem-solving?

    <p>Creative thinking produces novel and innovative solutions</p> Signup and view all the answers

    Why is it essential for businesses to overcome mental blocks to creativity?

    <p>To encourage employee growth and innovation</p> Signup and view all the answers

    Which problem-solving technique involves anonymous input from experts to reach a consensus?

    <p>The Delphi Technique</p> Signup and view all the answers

    In what aspect do non-conventional solutions differ from conventional solutions?

    <p>Degree of creativity and novelty</p> Signup and view all the answers

    What is a significant limitation of routine thinking when applied to complex business problems?

    <p>Tendency to rely on traditional methods</p> Signup and view all the answers

    Why are problem-solving skills essential for both business leaders and employees?

    <p>To address challenges effectively and drive innovation</p> Signup and view all the answers

    What is the primary purpose of force field analysis?

    <p>To identify and analyze the driving and restraining forces affecting a decision or change</p> Signup and view all the answers

    Which of the following is NOT a benefit of collaborative problem-solving in a business environment?

    <p>Reduced workload for individual team members</p> Signup and view all the answers

    What is the primary role of case studies in the context of creative solutions to business problems?

    <p>To provide real-world examples of creative solutions implemented successfully</p> Signup and view all the answers

    Which of the following is a common challenge of group problem-solving that businesses should aim to mitigate?

    <p>Difficulty in reaching consensus among team members</p> Signup and view all the answers

    What is the primary role of businesses in cultivating a culture of innovation and creativity among employees?

    <p>To encourage and support creative thinking and non-conventional solutions</p> Signup and view all the answers

    Which of the following is a strategy for fostering an environment that encourages creative collaboration?

    <p>Encouraging open communication and diverse perspectives</p> Signup and view all the answers

    What is the primary purpose of assessing creative solutions against the reality of the business environment?

    <p>To evaluate the feasibility and practicality of creative solutions in the given business context</p> Signup and view all the answers

    Which of the following is NOT a key aspect covered in the passage?

    <p>The role of artificial intelligence in creative problem-solving in business</p> Signup and view all the answers

    How does the Delphi Technique differ from force-field analysis in problem-solving?

    <p>Force-field analysis involves reaching a consensus through anonymous input from experts, while the Delphi Technique focuses on analyzing the driving and restraining forces in decision-making.</p> Signup and view all the answers

    What is a significant difference between conventional and non-conventional solutions in business?

    <p>Conventional solutions are based on established practices, while non-conventional solutions require innovative approaches.</p> Signup and view all the answers

    Why is overcoming mental blocks to creativity crucial for problem-solving in business?

    <p>Mental blocks hinder the ability to generate innovative solutions, impacting business competitiveness.</p> Signup and view all the answers

    Which aspect characterizes routine thinking when applied to complex business problems?

    <p>Routine thinking tends to rely on familiar methods and past experiences without considering alternative approaches.</p> Signup and view all the answers

    What is a common challenge faced by businesses in promoting a culture of creative collaboration among employees?

    <p>Resistance to change and reluctance to adopt new ideas among employees.</p> Signup and view all the answers

    When comparing routine and creative thinking in business, what is a primary limitation of routine thinking?

    <p>Routine thinking may lead to stagnant solutions that do not address complex problems effectively.</p> Signup and view all the answers

    In problem-solving skills for business leaders and employees, what is a key component of the process according to the passage?

    <p>Identifying problems, analyzing root causes, generating effective solutions, and implementing changes.</p> Signup and view all the answers

    Which of the following is a key advantage of force field analysis in decision-making and implementing change?

    <p>It provides a structured approach to identify and analyze the driving and restraining forces affecting change.</p> Signup and view all the answers

    Which of the following is a significant advantage of collaborative problem-solving in a business environment?

    <p>It leverages the diverse knowledge, skills, and perspectives of team members to generate more comprehensive solutions.</p> Signup and view all the answers

    Which of the following is a key strategy for fostering an environment that encourages creative collaboration?

    <p>Providing opportunities for open communication, idea-sharing, and risk-taking.</p> Signup and view all the answers

    Which of the following is a significant challenge of group problem-solving that businesses should aim to mitigate?

    <p>Groupthink and conformity pressure that can stifle creativity.</p> Signup and view all the answers

    Which of the following is a key aspect of assessing creative solutions against the reality of the business environment?

    <p>Evaluating the feasibility and practicality of the proposed solutions within the constraints and resources of the business.</p> Signup and view all the answers

    Which of the following statements best distinguishes creative thinking from routine thinking in solving complex business problems?

    <p>Creative thinking involves generating novel and unconventional solutions, while routine thinking relies on familiar patterns and established methods.</p> Signup and view all the answers

    Which of the following is the primary role of businesses in encouraging and cultivating a culture of innovation and creativity among employees?

    <p>Creating an environment that supports open communication, idea-sharing, and risk-taking.</p> Signup and view all the answers

    In what way do non-conventional solutions differ from conventional solutions in the context of business problem-solving?

    <p>Non-conventional solutions challenge traditional assumptions and approaches, while conventional solutions adhere to familiar patterns and established practices.</p> Signup and view all the answers

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