Lightning Experience Productivity  - Analyze Your Data with Reports and Dashboards

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Questions and Answers

What do reports and dashboards help you do?

  • Track your pipeline and cases, close deals, and see where your business is headed (correct)
  • Create and edit accounts and contacts
  • Track your email campaigns
  • Manage your tasks and events

Where can you create a new report in Lightning Experience?

  • On the Dashboards tab, click New Report
  • On the Accounts tab, click New Report
  • On the Analytics tab, select Create | Report (correct)
  • On the Reports tab, click New Report (correct)

Why is the report type important when creating a new report?

  • It determines the layout of the report
  • It determines the color scheme of the report
  • It determines the size of the report
  • It determines what fields and objects are available in your report (correct)

What happens when you make changes to a report while reading it?

<p>The changes are saved only if you click Save (B)</p> Signup and view all the answers

How can you print a report in Lightning Experience?

<p>Using your browser's print function or exporting the report as an xlsx file (B)</p> Signup and view all the answers

What is a dashboard in Lightning Experience?

<p>A visual display of key metrics and trends for records in your org (D)</p> Signup and view all the answers

When do you build a dashboard in relation to building reports?

<p>After building a few reports (D)</p> Signup and view all the answers

What is the purpose of the report builder in Lightning Experience?

<p>To analyze data by grouping, filtering, and charting (C)</p> Signup and view all the answers

Where can you create a new dashboard from?

<p>The Dashboards tab (A), The Analytics tab (C)</p> Signup and view all the answers

What is a common use case for reports and dashboards in Salesforce?

<p>Collaborating on measured goals (B)</p> Signup and view all the answers

What happens when you click the collaborate button on a report or dashboard?

<p>The feed for the report or dashboard is opened (B)</p> Signup and view all the answers

How do you share a dashboard widget with your team?

<p>Expand the widget and click the share button (C)</p> Signup and view all the answers

What is the purpose of subscriptions in Salesforce?

<p>To refresh reports and dashboards on a schedule (A)</p> Signup and view all the answers

What is a key benefit of using feeds and subscriptions in Salesforce?

<p>Enhanced collaboration and alignment (B)</p> Signup and view all the answers

What is a dashboard in Salesforce comprised of?

<p>Widgets that present data from source reports (C)</p> Signup and view all the answers

What is a prerequisite for using feeds and subscriptions in Salesforce?

<p>Feed tracking turned on for reports and dashboards (D)</p> Signup and view all the answers

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Study Notes

Discover Reports and Dashboards

  • Reports and dashboards provide insights into key business metrics, enabling pipeline and case tracking, deal closure, and business growth analysis.
  • Reports reveal information, while dashboards tell a compelling visual story using the revealed data.

Building a Report

  • To build a report, navigate to the Analytics tab, select Create | Report, or on the Reports tab, click New Report.
  • Choose a report type (e.g., Opportunities) to determine the available fields and objects.
  • The report builder allows grouping, filtering, and charting of data.

Reading a Report

  • While reading a report, changes aren't saved unless you click Save.
  • You can print a report using your browser's print function or by exporting it as an .xlsx file.

Building a Dashboard

  • A dashboard is a visual display of key metrics and trends for records in your org.
  • To build a dashboard, navigate to the Analytics tab, select Create | Lightning Dashboard, or from the Dashboards tab, click New Dashboard.
  • Dashboards consist of widgets, each presenting data from a source report as a table, chart, or metric.

Viewing a Dashboard

  • While viewing a dashboard, you can loop in your team with feeds and subscriptions.
  • Feeds allow mentioning people and groups, posting widget snapshots, and sharing dashboard widgets.
  • Subscriptions enable refreshing reports and dashboards, then automatically emailing them on a scheduled basis.

Collaboration

  • Feed tracking allows collaboration on measured goals, like meeting a quota or closing cases.
  • Subscriptions enable sharing reports and dashboards with team members on a scheduled basis.

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