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Questions and Answers
When creating test questions, what should the distractors be?
What is the minimum passing grade for a trainee taking a test?
What should test questions address in relation to 'need to know' information given during training?
Who is responsible for the final review and approval of a test?
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What action should be taken if there is suspicion of cheating during an exam?
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What is the consequence if a participant fails a test twice?
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What is the responsibility of instructors regarding testing procedure guidance?
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When should MST training materials be reviewed and updated?
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What are the KPIs for the MST department?
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What happens if a trainee instructor fails an evaluation multiple times?
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When will participants receive their certificates at the end of the course?
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What happens if a participant fails a test?
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What is the frequency for reviewing and updating MST training materials?
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Study Notes
- Distractors in exams should be irrelevant or incomplete answers, not partially correct, and not identical to the correct answer.
- There should not be multiple correct or partially correct answers to exam questions.
- Questions should be essential knowledge, and there should be only one way to answer each question.
- If a participant fails a test, they are eligible for a retake, but if they fail again, a failure report will be sent to their company's MST Manager.
- Suspected cases of cheating should be reported to the MST Manager for investigation.
- Instructors must provide clear guidance to participants regarding the testing procedure.
- At the end of the course, participants will receive a hard copy and/or electronic certificate prepared by the training admin staff within 72 hours.
- MST training materials should be reviewed and updated annually, with input from instructors and managers.
- KPIs for the MST department include customer satisfaction, employee development, and annual evaluation of instructors.
- If a trainee instructor fails an evaluation, they may be given a second chance with additional training, but repeated failures may result in termination.
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Description
Learn about the key points to keep in mind when creating multiple-choice tests. Understand the importance of writing good questions and the process of proofreading and approval. Additionally, discover the requirements for trainees to pass the test.
