Podcast
Questions and Answers
When creating test questions, what should the distractors be?
When creating test questions, what should the distractors be?
- Randomly generated without relation to the correct answer
- Sufficiently close to the correct answer to ensure understanding (correct)
- Opposite in meaning to the correct answer
- Completely unrelated to the correct answer
What is the minimum passing grade for a trainee taking a test?
What is the minimum passing grade for a trainee taking a test?
- 70%
- 90%
- 80% (correct)
- 75%
What should test questions address in relation to 'need to know' information given during training?
What should test questions address in relation to 'need to know' information given during training?
- The most difficult piece of information
- Multiple unrelated pieces of information
- Only general information
- A single piece of this information (correct)
Who is responsible for the final review and approval of a test?
Who is responsible for the final review and approval of a test?
What action should be taken if there is suspicion of cheating during an exam?
What action should be taken if there is suspicion of cheating during an exam?
What is the consequence if a participant fails a test twice?
What is the consequence if a participant fails a test twice?
What is the responsibility of instructors regarding testing procedure guidance?
What is the responsibility of instructors regarding testing procedure guidance?
When should MST training materials be reviewed and updated?
When should MST training materials be reviewed and updated?
What are the KPIs for the MST department?
What are the KPIs for the MST department?
What happens if a trainee instructor fails an evaluation multiple times?
What happens if a trainee instructor fails an evaluation multiple times?
When will participants receive their certificates at the end of the course?
When will participants receive their certificates at the end of the course?
What happens if a participant fails a test?
What happens if a participant fails a test?
What is the frequency for reviewing and updating MST training materials?
What is the frequency for reviewing and updating MST training materials?
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Study Notes
- Distractors in exams should be irrelevant or incomplete answers, not partially correct, and not identical to the correct answer.
- There should not be multiple correct or partially correct answers to exam questions.
- Questions should be essential knowledge, and there should be only one way to answer each question.
- If a participant fails a test, they are eligible for a retake, but if they fail again, a failure report will be sent to their company's MST Manager.
- Suspected cases of cheating should be reported to the MST Manager for investigation.
- Instructors must provide clear guidance to participants regarding the testing procedure.
- At the end of the course, participants will receive a hard copy and/or electronic certificate prepared by the training admin staff within 72 hours.
- MST training materials should be reviewed and updated annually, with input from instructors and managers.
- KPIs for the MST department include customer satisfaction, employee development, and annual evaluation of instructors.
- If a trainee instructor fails an evaluation, they may be given a second chance with additional training, but repeated failures may result in termination.
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