Creating Code of Conduct and Ethics for an Airline

SmartestRiver avatar
SmartestRiver
·
·
Download

Start Quiz

Study Flashcards

13 Questions

Match the following types of dilemmas with their descriptions:

Epistemic and Ontological Dilemmas = Conflicting moral requirements without one overriding the other Self-Imposed and World-Imposed Dilemma = Situation caused by individual's mistakes vs. situation caused by events beyond control Obligation Dilemmas and Prohibition Dilemmas = Offered choices are morally reprehensible vs. opposite of obligation dilemmas Single-Agent and Multi-Person Dilemmas = Agent cannot do both A and B vs. multiple people involved in dilemma

Match the following types of dilemmas with their characteristics:

Epistemic and Ontological Dilemmas = Conflicting moral requirements without clear solution Self-Imposed and World-Imposed Dilemma = Caused by individual's misconduct vs. caused by uncontrollable events Obligation Dilemmas and Prohibition Dilemmas = Choices are all morally reprehensible vs. conflicting obligations Single-Agent and Multi-Person Dilemmas = Agent must choose between conflicting duties vs. multiple individuals affected by dilemma

Match the following dilemma types with their examples:

Epistemic and Ontological Dilemmas = Neither conflicting moral requirements override each other Self-Imposed and World-Imposed Dilemma = Self-inflicted moral dilemma vs. unavoidable moral conflict caused by external events Obligation Dilemmas and Prohibition Dilemmas = Offered choices are all morally questionable vs. conflicting obligations to different parties Single-Agent and Multi-Person Dilemmas = Agent should do both A and B but can't vs. multiple parties involved in moral decision-making

What can lack of clarity among employees lead to?

Increased conflict and confusion

In the scenario with the angry passenger and airline manager, what was the manager's response when confronted about the lost bag?

Directed the passenger to baggage claim

What happens when flexibility is lacking and strict adherence to rules is prioritized?

Ethical standards are compromised

What are Epistemic Dilemmas characterized by?

Conflicts between multiple moral requirements

What is a common outcome of overlaps in tasks and responsibilities within an organization?

More confusion and conflict

What may happen if employees lack clarity about their roles within a system?

They tailor their roles based on personal preferences

What is the danger of becoming too accommodating in bending rules for others?

Compromising ethical standards

How did the airline manager respond when the passenger claimed they lost their bag?

"That's not my job. See someone in baggage claim."

What does lack of clarity among employees often result in?

Conflicts arising from personal preferences dictating roles

In a situation of flexibility versus strict rule adherence, what is a potential consequence of bending rules to help someone?

Compromising ethical standards

This quiz involves constructing a Code of Conduct and Ethics for a fictional airline, including details like name, location, tagline, and standards of business conduct. It also covers the introduction, purpose, and effective conduct of the code. Test your knowledge on how to establish ethical guidelines for a company.

Make Your Own Quizzes and Flashcards

Convert your notes into interactive study material.

Get started for free

More Quizzes Like This

Use Quizgecko on...
Browser
Browser