Creating Code of Conduct and Ethics for an Airline
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Questions and Answers

Match the following types of dilemmas with their descriptions:

Epistemic and Ontological Dilemmas = Conflicting moral requirements without one overriding the other Self-Imposed and World-Imposed Dilemma = Situation caused by individual's mistakes vs. situation caused by events beyond control Obligation Dilemmas and Prohibition Dilemmas = Offered choices are morally reprehensible vs. opposite of obligation dilemmas Single-Agent and Multi-Person Dilemmas = Agent cannot do both A and B vs. multiple people involved in dilemma

Match the following types of dilemmas with their characteristics:

Epistemic and Ontological Dilemmas = Conflicting moral requirements without clear solution Self-Imposed and World-Imposed Dilemma = Caused by individual's misconduct vs. caused by uncontrollable events Obligation Dilemmas and Prohibition Dilemmas = Choices are all morally reprehensible vs. conflicting obligations Single-Agent and Multi-Person Dilemmas = Agent must choose between conflicting duties vs. multiple individuals affected by dilemma

Match the following dilemma types with their examples:

Epistemic and Ontological Dilemmas = Neither conflicting moral requirements override each other Self-Imposed and World-Imposed Dilemma = Self-inflicted moral dilemma vs. unavoidable moral conflict caused by external events Obligation Dilemmas and Prohibition Dilemmas = Offered choices are all morally questionable vs. conflicting obligations to different parties Single-Agent and Multi-Person Dilemmas = Agent should do both A and B but can't vs. multiple parties involved in moral decision-making

What can lack of clarity among employees lead to?

<p>Increased conflict and confusion</p> Signup and view all the answers

In the scenario with the angry passenger and airline manager, what was the manager's response when confronted about the lost bag?

<p>Directed the passenger to baggage claim</p> Signup and view all the answers

What happens when flexibility is lacking and strict adherence to rules is prioritized?

<p>Ethical standards are compromised</p> Signup and view all the answers

What are Epistemic Dilemmas characterized by?

<p>Conflicts between multiple moral requirements</p> Signup and view all the answers

What is a common outcome of overlaps in tasks and responsibilities within an organization?

<p>More confusion and conflict</p> Signup and view all the answers

What may happen if employees lack clarity about their roles within a system?

<p>They tailor their roles based on personal preferences</p> Signup and view all the answers

What is the danger of becoming too accommodating in bending rules for others?

<p>Compromising ethical standards</p> Signup and view all the answers

How did the airline manager respond when the passenger claimed they lost their bag?

<p>&quot;That's not my job. See someone in baggage claim.&quot;</p> Signup and view all the answers

What does lack of clarity among employees often result in?

<p>Conflicts arising from personal preferences dictating roles</p> Signup and view all the answers

In a situation of flexibility versus strict rule adherence, what is a potential consequence of bending rules to help someone?

<p>Compromising ethical standards</p> Signup and view all the answers

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