Corrective and Preventive Actions Definition Quiz

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Questions and Answers

What is the purpose of corrective actions?

  • To address potential decline in sales figures
  • To identify potential nonconformities
  • To prevent the occurrence of nonconformities (correct)
  • To handle defective parts or customer complaints

Which term refers to necessary actions taken to address a decline in sales figures compared to pre-determined targets?

  • Corrective actions (correct)
  • Risk-based thinking
  • Manufacturing processes
  • Preventive actions

What does risk-based thinking involve?

  • Eliminating risks in all systems
  • Considering risk systematically (correct)
  • Separating prevention and correction
  • Handling customer complaints effectively

Which action is associated with preventive actions?

<p>Identifying potential risks (C)</p>
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In the context of risk types, what does risk-based thinking emphasize?

<p>Considering risk systematically (D)</p>
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What is the primary focus of corrective actions?

<p>Preventing the recurrence of nonconformities (A)</p>
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What is one of the key steps in developing a control plan?

<p>Conducting system/design reviews (B)</p>
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What is a primary benefit of implementing a control plan?

<p>Reducing waste (A)</p>
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What do control plans typically focus on identifying?

<p>Input variables causing variations (C)</p>
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Which method is NOT mentioned as a part of the optimization methods for developing a control plan?

<p>Total Quality Management (TQM) (D)</p>
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What does a control plan provide a thorough evaluation of during its development?

<p>The product and process (A)</p>
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Which characteristic is NOT typically considered during the development of a control plan?

<p>Customer Feedback (A)</p>
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What type of risk is associated with mis-selling products or services to customers?

<p>Operational Risk (A)</p>
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Which risk type involves unexpected bankruptcy or shutdown of a key vendor?

<p>Bank Support Risk (A)</p>
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What is a preventive action against damaging or unfair actions by vendors?

<p>Information Transfer Control (A)</p>
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Which risk type involves misuse of authority to embezzle firm’s assets for personal gains?

<p>Third Party Liability (D)</p>
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What is a correct preventive measure against delay in submitting mandatory reports to regulators?

<p>Accounting Process Optimization (A)</p>
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Which risk type is associated with damage to tangible assets from natural disaster events?

<p>Natural Hazards Risk (C)</p>
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Study Notes

Corrective Actions

  • The primary focus of corrective actions is to address a decline in sales figures compared to pre-determined targets.
  • Corrective actions involve necessary actions taken to address deviations from expected results.

Risk-Based Thinking

  • Risk-based thinking involves identifying and assessing potential risks and opportunities in the context of the organization.
  • It emphasizes the identification of risks that have the most significant impact on the organization.

Preventive Actions

  • Preventive actions are associated with taking proactive measures to prevent problems from occurring.
  • Examples of preventive actions include:
    • Implementing controls to prevent mis-selling products or services to customers.
    • Conducting due diligence on vendors to prevent unexpected bankruptcy or shutdown.
    • Implementing internal controls to prevent misuse of authority for personal gains.

Control Plans

  • A primary benefit of implementing a control plan is to identify and mitigate risks.
  • Control plans typically focus on identifying key process variables and ensuring they are controlled within specified limits.
  • One of the key steps in developing a control plan is to provide a thorough evaluation of process variability and risk.
  • Control plans provide a systematic approach to managing processes and reducing variability.

Risk Types

  • Operational risk involves damage to tangible assets from natural disaster events.
  • Strategic risk involves unexpected bankruptcy or shutdown of a key vendor.
  • Compliance risk involves delay in submitting mandatory reports to regulators.
  • Reputation risk involves damaging or unfair actions by vendors.

Optimization Methods

  • Optimization methods for developing a control plan include design of experiments (DOE) and failure mode and effects analysis (FMEA).
  • Simulation modeling is NOT mentioned as a part of the optimization methods for developing a control plan.

Characteristics of Control Plans

  • Characteristics considered during the development of a control plan include process variability, risk, and cost.
  • Sustainability is NOT typically considered during the development of a control plan.

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