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Questions and Answers
What is the purpose of corrective actions?
What is the purpose of corrective actions?
Which term refers to necessary actions taken to address a decline in sales figures compared to pre-determined targets?
Which term refers to necessary actions taken to address a decline in sales figures compared to pre-determined targets?
What does risk-based thinking involve?
What does risk-based thinking involve?
Which action is associated with preventive actions?
Which action is associated with preventive actions?
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In the context of risk types, what does risk-based thinking emphasize?
In the context of risk types, what does risk-based thinking emphasize?
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What is the primary focus of corrective actions?
What is the primary focus of corrective actions?
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What is one of the key steps in developing a control plan?
What is one of the key steps in developing a control plan?
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What is a primary benefit of implementing a control plan?
What is a primary benefit of implementing a control plan?
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What do control plans typically focus on identifying?
What do control plans typically focus on identifying?
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Which method is NOT mentioned as a part of the optimization methods for developing a control plan?
Which method is NOT mentioned as a part of the optimization methods for developing a control plan?
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What does a control plan provide a thorough evaluation of during its development?
What does a control plan provide a thorough evaluation of during its development?
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Which characteristic is NOT typically considered during the development of a control plan?
Which characteristic is NOT typically considered during the development of a control plan?
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What type of risk is associated with mis-selling products or services to customers?
What type of risk is associated with mis-selling products or services to customers?
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Which risk type involves unexpected bankruptcy or shutdown of a key vendor?
Which risk type involves unexpected bankruptcy or shutdown of a key vendor?
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What is a preventive action against damaging or unfair actions by vendors?
What is a preventive action against damaging or unfair actions by vendors?
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Which risk type involves misuse of authority to embezzle firm’s assets for personal gains?
Which risk type involves misuse of authority to embezzle firm’s assets for personal gains?
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What is a correct preventive measure against delay in submitting mandatory reports to regulators?
What is a correct preventive measure against delay in submitting mandatory reports to regulators?
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Which risk type is associated with damage to tangible assets from natural disaster events?
Which risk type is associated with damage to tangible assets from natural disaster events?
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Study Notes
Corrective Actions
- The primary focus of corrective actions is to address a decline in sales figures compared to pre-determined targets.
- Corrective actions involve necessary actions taken to address deviations from expected results.
Risk-Based Thinking
- Risk-based thinking involves identifying and assessing potential risks and opportunities in the context of the organization.
- It emphasizes the identification of risks that have the most significant impact on the organization.
Preventive Actions
- Preventive actions are associated with taking proactive measures to prevent problems from occurring.
- Examples of preventive actions include:
- Implementing controls to prevent mis-selling products or services to customers.
- Conducting due diligence on vendors to prevent unexpected bankruptcy or shutdown.
- Implementing internal controls to prevent misuse of authority for personal gains.
Control Plans
- A primary benefit of implementing a control plan is to identify and mitigate risks.
- Control plans typically focus on identifying key process variables and ensuring they are controlled within specified limits.
- One of the key steps in developing a control plan is to provide a thorough evaluation of process variability and risk.
- Control plans provide a systematic approach to managing processes and reducing variability.
Risk Types
- Operational risk involves damage to tangible assets from natural disaster events.
- Strategic risk involves unexpected bankruptcy or shutdown of a key vendor.
- Compliance risk involves delay in submitting mandatory reports to regulators.
- Reputation risk involves damaging or unfair actions by vendors.
Optimization Methods
- Optimization methods for developing a control plan include design of experiments (DOE) and failure mode and effects analysis (FMEA).
- Simulation modeling is NOT mentioned as a part of the optimization methods for developing a control plan.
Characteristics of Control Plans
- Characteristics considered during the development of a control plan include process variability, risk, and cost.
- Sustainability is NOT typically considered during the development of a control plan.
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Description
Test your knowledge on the definition of corrective and preventive actions in quality management systems. Identify examples of actions taken to prevent recurrence of nonconformities and potential problems.