Ch 3- Quiz

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Questions and Answers

Which of the following groups was NOT directly impacted by the Enron scandal?

Government agencies (correct)

Financial institutions

Suppliers

Energy consumers

Which perspective on corporate social responsibility prioritizes maximizing profits?

Shared Value

Classical (correct)

Socio-economic

Proactive

Which CSR strategy might involve conducting counter research to deny claims of environmental harm?

Accommodative

Defensive

Obstructionist (correct)

Proactive

Which CSR strategy focuses on exceeding legal requirements and promoting social initiatives?

Proactive (D) Signup and view all the answers

Which CSR perspective suggests that pursuing social goals can also lead to economic benefits?

Shared Value (B) Signup and view all the answers

Which of these perspectives on corporate social responsibility focuses on maximizing profits for owners and shareholders, believing that society benefits from this approach in the long run?

Classical view (A) Signup and view all the answers

What is the term used to describe the idea that organizations should consider their economic, social, and environmental performance in their decision-making?

Triple bottom line (B) Signup and view all the answers

Which of the following is NOT considered a good practice in relation to sustainability?

Increased consumption (D) Signup and view all the answers

In the context of corporate social responsibility, which strategy involves doing the minimum required by law and ethics?

Accommodative (D) Signup and view all the answers

What is the core concept behind the shared value view of corporate social responsibility?

Creating shared value for the company and society (A) Signup and view all the answers

Which of these is considered the ethical approach to corporate social responsibility?

Conviction (C) Signup and view all the answers

Which of these is NOT a pillar of the triple bottom line?

Technological (D) Signup and view all the answers

What is the main difference between a defensive and an accommodative strategy in corporate social responsibility?

Defensive strategies focus on meeting the bare minimum legal requirements, while accommodative strategies prioritize ethical standards. (D) Signup and view all the answers

According to the content, which of the following is NOT a factor that influences ethical decision-making?

Emotional intelligence (C) Signup and view all the answers

In the context of Kohlberg's stages of moral development, what stage is characterized by decisions based on personal gains and self-centeredness?

Preconventional (C) Signup and view all the answers

Which of the following is an example of a rationalization for unethical behavior mentioned in the content?

The organization will stand behind my decisions (A) Signup and view all the answers

What does "moral muteness" refer to in the context of ethical decision-making?

Ignoring questionable practices within an organization (A) Signup and view all the answers

Which of the following situations is likely to have a higher ethics intensity?

A decision that could potentially harm the environment (D) Signup and view all the answers

What are the key components of trustworthiness?

Honesty, integrity, reliability in keeping promises, loyalty (A) Signup and view all the answers

Which type of manager chooses to behave unethically?

Immoral (B) Signup and view all the answers

What is one limitation of ethics training in organizations?

It does not guarantee ethical behavior (C) Signup and view all the answers

What are codes of ethical conduct primarily intended to address?

Organization citizenship and illegal acts (B) Signup and view all the answers

Which factor is NOT typically a barrier to whistleblowing?

Transparent communication structures (A) Signup and view all the answers

What does stakeholder legitimacy refer to?

The validity of a stakeholder's claim or issue (D) Signup and view all the answers

Which of the following terms describes the impact a stakeholder can have on an organization?

Power (D) Signup and view all the answers

What is one of the goals of ethics training in organizations?

To instill ethical behavior and understanding of ethical decision-making (C) Signup and view all the answers

What is the distributive principle of justice concerned with?

Ensuring equal treatment regardless of individual characteristics (D) Signup and view all the answers

Which option illustrates the interactional aspect of justice?

Treating everyone with dignity and respect (D) Signup and view all the answers

What potential problem does a pluralistic approach to ethical dilemmas address?

Defining which type of justice is more important (C) Signup and view all the answers

Cultural relativism asserts that:

Ethics are determined entirely by cultural context (A) Signup and view all the answers

Which of the following reflects cultural absolutism?

Certain ethical standards are universally applicable (C) Signup and view all the answers

What is a primary critique of cultural absolutism?

It can lead to cultural imperialism (C) Signup and view all the answers

What was one major consequence of the ENRON scandal?

Shattered confidence in corporate governance (B) Signup and view all the answers

What dilemma is presented in the clean water or air activity?

Choosing between environmental health and broader resource access (A) Signup and view all the answers

How did ENRON violate ethical principles?

By misrepresenting its financial position (A) Signup and view all the answers

Which ethical dilemma is NOT mentioned as occurring in the workplace?

Environmental sustainability (C) Signup and view all the answers

What reflects a proactive strategy for businesses aiming to enhance their ethical practices?

Investing in technologies for alternative energy (D) Signup and view all the answers

What is the definition of personal values in the context of ethics?

Underpinning beliefs about right and wrong (B) Signup and view all the answers

What role does corporate governance play within a company?

To provide active oversight of management decisions (C) Signup and view all the answers

Why is it said that laws and ethics are not the same?

There can be unethical laws and sometimes laws lag behind ethical standards (A) Signup and view all the answers

What did Corporate Knights focus on to promote clean capitalism?

Publishing rankings based on corporate sustainability performance (A) Signup and view all the answers

Which of the following best describes the impact of personal values on ethical decision-making?

They guide individuals when facing ethical dilemmas (B) Signup and view all the answers

Study Notes

Ethics

Ethics are moral principles that define right and wrong conduct.
Ethical behavior follows a governing moral code, influenced by family, friends, culture, religion, education, and experiences.
Laws and values profoundly affect ethical behavior. Just because something is legal doesn't mean it's ethical. An example is slavery.
Unethical behavior typically violates personal beliefs and values.
Terminal values are desired end goals (e.g., happiness, freedom).
Instrumental values are the means to achieve those ends (e.g., honesty, ambition).

Alternative Views of Ethics

Utilitarianism: Ethical behavior maximizes good for the most people. Managers prioritize profit, efficiency, and other performance measures to achieve this.
Individualism: Ethical behavior prioritizes long-term self-interest. Society benefits when individuals maximize their personal interests.
Moral rights: Ethical behavior respects and protects fundamental human rights (e.g., right to life, liberty).
Justice: Ethical behavior treats people impartially and fairly according to legal rules and standards (e.g., procedural justice, distributive justice).

Ethics in the Workplace

Ethical dilemmas arise in situations where potentially beneficial actions are morally questionable. There's no clear "right" or "wrong" path.
Examples: discrimination, sexual harassment, conflicts of interest, product safety, and misuse of organizational resources.
Key considerations for ethical decision-making:
- Recognize the dilemma
- Identify options and their consequences
- Gather facts and evaluate
- Make a decision
- Reflect on the decision and its potential impact

Maintaining High Ethical Standards

Archie Carroll's Manager Types:
- Immoral Managers: intentionally choose unethical behavior for self-gain
- Amoral Managers: unintentionally or unknowingly disregard ethical implications
- Moral Managers: prioritize ethical behavior in their actions
Ethics Training: Programs designed to help understand ethical aspects of decision-making, conflict resolution, client relations, and bribery.
Codes of Ethical Conduct: Formal statements of an organization's values. Often address organizational citizenship, misconduct, and relationships with stakeholders.
Whistleblowing: Exposing misconduct within an organization.
Moral Muteness: Avoiding addressing ethical concerns due to fear of consequences.

Stakeholders: Individuals, groups, or organizations impacted by an organization's actions.
Social responsibility: A broad obligation to consider stakeholder needs, along with the organization's own interests.
Corporate social responsibility (CSR): The obligation of an organization to act in ways that serve the interests of multiple stakeholders, including society at large.
Stewardship: Managerial responsibility to act with moral sensitivity in regards to stakeholder needs.
Sustainable: Actions that benefit people now and coming generations. (i.e., good economic, social, and environmental performance).
The Triple Bottom Line: Economic, social, and environmental performance.

A way to evaluate an organization's social performance using a rating scale. Includes compliance, conviction, and commitment to social responsibility.

Corporate Governance

Enron Example: A high-profile case where the company failed to maintain ethical standards, leading to a significant scandal.
Corporate Governance: An active oversight of management decisions and company actions by a board of directors.

Ethical Dilemmas and Ethical Decisions

Shattered Confidence: Organizations failing to prioritize ethical conduct could lead to financial losses and reputational damage.
Ethical dilemmas: complex situations requiring tough choices with no easy answers.
Possible answers to ethical dilemmas can be based on ethical theories like utilitarianism, individualism, moral rights, or justice view.

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Description

Test your knowledge on the concepts and strategies related to Corporate Social Responsibility (CSR). This quiz covers various perspectives on CSR, the Enron scandal's impact, and sustainable practices in business. Challenge yourself to understand how companies balance profit with social and environmental responsibilities.