Podcast
Questions and Answers
What defines ethical behavior in relation to societal standards?
What defines ethical behavior in relation to societal standards?
- Actions that align with societal standards of good and bad (correct)
- Actions that conform to legal requirements
- Actions that prioritize individual desires
- Actions that maximize profits
Which ethical view focuses on delivering the greatest good to the greatest number of people?
Which ethical view focuses on delivering the greatest good to the greatest number of people?
- Justice View
- Moral Rights View
- Utilitarian View (correct)
- Individualism View
What is an example of a common ethical dilemma in the workplace?
What is an example of a common ethical dilemma in the workplace?
- Discrimination (correct)
- Conducting a performance review
- Providing customer service
- Promoting a colleague
Which statement reflects a common rationalization for unethical behavior?
Which statement reflects a common rationalization for unethical behavior?
What does procedural justice focus on?
What does procedural justice focus on?
In which cultural context is ethical behavior seen as dependent on individual cultural standards?
In which cultural context is ethical behavior seen as dependent on individual cultural standards?
What step comes immediately after getting the facts in ethical decision-making?
What step comes immediately after getting the facts in ethical decision-making?
What is the role of a whistleblower in an organization?
What is the role of a whistleblower in an organization?
What is a primary reason for the establishment of protection laws for whistleblowers?
What is a primary reason for the establishment of protection laws for whistleblowers?
What is one key purpose of ethics training in organizations?
What is one key purpose of ethics training in organizations?
Which of the following best describes a code of ethical conduct?
Which of the following best describes a code of ethical conduct?
What does the socioeconomic view of corporate social responsibility (CSR) emphasize?
What does the socioeconomic view of corporate social responsibility (CSR) emphasize?
In the context of corporate social performance, what does discretionary responsibility refer to?
In the context of corporate social performance, what does discretionary responsibility refer to?
What is the primary characteristic of the obstruction strategy in social responsibility?
What is the primary characteristic of the obstruction strategy in social responsibility?
Which of the following would likely result from a proactive strategy in CSR?
Which of the following would likely result from a proactive strategy in CSR?
Which of the following stakeholders is NOT typically considered in CSR discussions?
Which of the following stakeholders is NOT typically considered in CSR discussions?
Flashcards
What is Ethical Behavior?
What is Ethical Behavior?
Actions that align with societal standards of right and wrong.
Terminal Values
Terminal Values
Desired end goals like success or happiness.
Instrumental Values
Instrumental Values
Preferred means to achieve goals, such as honesty or self-discipline.
Utilitarian View
Utilitarian View
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Individualism View
Individualism View
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Moral Rights View
Moral Rights View
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Justice View
Justice View
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Ethical Dilemma
Ethical Dilemma
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Whistleblower
Whistleblower
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Fear of Retaliation
Fear of Retaliation
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Codes of Ethical Conduct
Codes of Ethical Conduct
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Ethics Training
Ethics Training
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Classical View of CSR
Classical View of CSR
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Socioeconomic View of CSR
Socioeconomic View of CSR
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Social Responsibility Audit
Social Responsibility Audit
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Stakeholders
Stakeholders
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Study Notes
Corporate Social Responsibility (CSR)
- CSR encompasses critical concepts, theories, and strategies related to business responsibility.
- Ethical behavior aligns with societal standards of good and bad.
Ethical Behavior Key Concepts
- Ethics and Values:
- Terminal values are desired end goals (e.g., success, happiness).
- Instrumental values are preferred means to achieve goals (e.g., honesty, ambition).
- Ethical Views:
- Utilitarian View: Maximizes good for the greatest number.
- Individualism View: Advances long-term self-interest.
- Moral Rights View: Respects and protects fundamental rights (e.g., freedom, privacy).
- Justice View: Treats people impartially and fairly (procedural and distributive).
- Cultural Contexts:
- Cultural Relativism: Ethical behavior depends on cultural context.
- Universalism: Ethical standards apply across all cultures.
- Ethical Imperialism: Imposing one's ethical standards on others.
Ethics in the Workplace
- Ethical Dilemmas: Decisions with potential personal or organizational gain but are morally questionable.
- Common Dilemmas: Discrimination, sexual harassment, conflict of interest, customer confidence breaches, and misuse of organizational resources.
- Ethical Decision-Making Steps: Recognizing the dilemma, gathering information, evaluating options, deciding, acting, reflecting on outcomes.
- Rationalizations for Unethical Behavior: Common justifications include "it's not illegal," "it's in everyone's best interest," "no one will find out," or "the organization will protect me".
Maintaining High Ethical Standards
- Whistleblower Protection: Exposing unethical/illegal behavior within an organization.
- Challenges for Whistleblowers: Fear of retaliation (job loss, career stagnation) and lack of confidence in corrective actions.
- Importance of Whistleblower Protection: Encourages ethical reporting and safeguards whistleblowers.
- Ethics Training: Structured programs to help employees recognize ethical dilemmas, make informed decisions, and integrate ethical standards into daily actions.
- Codes of Ethical Conduct: Formal statements outlining organizational ethical standards.
Social Responsibility
- Stakeholders and CSR: Stakeholders are impacted by the organization, such as employees, customers, suppliers, and communities.
- Perspectives on CSR:
- Classical View: Businesses focus on profit-making. Criticisms include potential dilution of business goals and the added cost of considerations beyond profit.
- Socioeconomic View: Businesses balance profit with societal and environmental well-being. Evidence suggests that CSR can improve financial performance.
- Evaluating Corporate Social Performance: Assess CSR using economic, legal, ethical, and discretionary responsibility criteria.
- Social Responsibility Strategies: Obstruction, defensive, accommodation, and proactive approaches vary in degree of responsibility.
Practice Questions (Examples of topics for further study)
- Comparison of utilitarian and moral rights views on ethical behavior.
- Importance of whistleblower protection in organizations.
- How ethical training and codes of conduct improve workplace behavior.
- Differences between classical and socioeconomic views on CSR.
- CSR evaluation criteria.
- CSR strategies and examples for each.
- Influence of cultural relativism/universalism on global CSR.
- Role of procedural and distributive justice in promoting workplace fairness.
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