Podcast
Questions and Answers
What type of community engagement involves seeking stakeholder support for organizational decisions on a one-off basis?
What type of community engagement involves seeking stakeholder support for organizational decisions on a one-off basis?
- Episodic engagement (correct)
- Community consultation
- Community participation
- Relational engagement
Relational engagement refers to a one-time process of community involvement.
Relational engagement refers to a one-time process of community involvement.
False (B)
What does SLO stand for in the context of community engagement?
What does SLO stand for in the context of community engagement?
Social License to Operate
A company must be seen as operating responsibly and taking care of the planet and people while making a ________.
A company must be seen as operating responsibly and taking care of the planet and people while making a ________.
Match each type of community engagement with its description:
Match each type of community engagement with its description:
Which of the following is NOT a way of community engagement?
Which of the following is NOT a way of community engagement?
A good corporate citizen is characterized by strong moral and ethical standards.
A good corporate citizen is characterized by strong moral and ethical standards.
What is needed to protect and build a social license?
What is needed to protect and build a social license?
Which perspective of CSR focuses on managing stakeholders to achieve business objectives?
Which perspective of CSR focuses on managing stakeholders to achieve business objectives?
The Southern perspective of CSR aims to contribute to sustainable development through top-down communication.
The Southern perspective of CSR aims to contribute to sustainable development through top-down communication.
What does CSR stand for?
What does CSR stand for?
The dual purpose of CSR includes contributing to sustainable development and creating a strategic advantage for _____
The dual purpose of CSR includes contributing to sustainable development and creating a strategic advantage for _____
Which of the following is NOT a key element of ISO 26000's definition of CSR?
Which of the following is NOT a key element of ISO 26000's definition of CSR?
Match the following aspects of social impact with their descriptions:
Match the following aspects of social impact with their descriptions:
Social impact assessment (SIA) evaluates actual impacts through research.
Social impact assessment (SIA) evaluates actual impacts through research.
Name one societal aspect that can be affected by social impact.
Name one societal aspect that can be affected by social impact.
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Study Notes
Defining CSR
- CSR (Corporate Social Responsibility) involves an organization's accountability for its decisions affecting society and the environment.
- Northern perspective prioritizes business objectives, managing stakeholders through top-down communication.
- Southern perspective emphasizes societal contributions to sustainable development, promoting bottom-up stakeholder participation.
ISO 26000 Definition
- CSR aims to contribute to sustainable development and address stakeholder expectations.
- Compliance with laws and international norms is essential.
- CSR should be integrated across all organizational practices and relationships.
Dual Purpose of CSR
- Contributes to sustainable development by ensuring that current needs do not compromise future generations' ability to meet their own.
- Creates strategic advantage for businesses by fostering competitive benefits that enhance market success.
Societal Impact (SI)
- Refers to changes affecting culture, community, political systems, environment, health, and rights.
- Organizations play a significant role in shaping social impacts in their operational environments.
- Social impact assessments (SIA) evaluate the effects through empirical research.
- Social impact is interconnected with Sustainable Development Goals (SDGs).
Environmental Impact
- Concerns include pollution, contamination, and environmental degradation resulting from organizational activities.
Community Engagement
- Engagement can be episodic (one-time stakeholder support) or relational (ongoing dialogue and trust-building).
- Types of community engagement:
- Community information: One-way communication to inform stakeholders.
- Community consultation: Limited two-way communication for feedback.
- Community participation: Active cooperation in decision-making and project design.
- Objective is to obtain a social license to operate (SLO) in communities.
Social License to Operate (SLO)
- SLO is the acceptance by stakeholders of a company’s business practices.
- Standards of acceptance continuously evolve, requiring companies to adapt for survival.
- Responsible operational practices, in harmony with the triple bottom line, help maintain SLO.
- Building SLO involves earning community trust and effectively communicating responsible actions.
Evaluation of CSR - King IV Principles
- King IV provides a framework for ethical and effective organizational governance.
- Acknowledges that organizations are part of society and accountable to stakeholders for sustainable development.
- Advocates for stakeholder inclusivity and responsiveness as essential components of CSR.
- Good corporate citizenship is founded on transparency and accountability in stakeholder interactions.
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