Corporate Social Responsibility Overview

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Questions and Answers

What type of community engagement involves seeking stakeholder support for organizational decisions on a one-off basis?

Episodic engagement (correct)

Community consultation

Community participation

Relational engagement

Relational engagement refers to a one-time process of community involvement.

False

What does SLO stand for in the context of community engagement?

Social License to Operate

A company must be seen as operating responsibly and taking care of the planet and people while making a ________.

profit Signup and view all the answers

Match each type of community engagement with its description:

Community information = Informing stakeholders through one-way communication Community consultation = Seeking feedback through limited two-way communication Community participation = Cooperating with stakeholders on decisions and project design Signup and view all the answers

Which of the following is NOT a way of community engagement?

Corporate governance Signup and view all the answers

A good corporate citizen is characterized by strong moral and ethical standards.

True Signup and view all the answers

What is needed to protect and build a social license?

Doing the right thing and communicating it effectively Signup and view all the answers

Which perspective of CSR focuses on managing stakeholders to achieve business objectives?

Northern perspective Signup and view all the answers

The Southern perspective of CSR aims to contribute to sustainable development through top-down communication.

False Signup and view all the answers

What does CSR stand for?

Corporate Social Responsibility Signup and view all the answers

The dual purpose of CSR includes contributing to sustainable development and creating a strategic advantage for _____

business Signup and view all the answers

Which of the following is NOT a key element of ISO 26000's definition of CSR?

Maximizing profits Signup and view all the answers

Match the following aspects of social impact with their descriptions:

Culture = Shared beliefs and practices of a group Health and well-being = Physical and mental health status of individuals Environment = Surroundings affecting life quality Political systems = Frameworks governing society Signup and view all the answers

Social impact assessment (SIA) evaluates actual impacts through research.

True Signup and view all the answers

Name one societal aspect that can be affected by social impact.

Community, political systems, culture, environment, health and well-being, personal rights, or property rights Signup and view all the answers

Study Notes

Defining CSR

CSR (Corporate Social Responsibility) involves an organization's accountability for its decisions affecting society and the environment.
Northern perspective prioritizes business objectives, managing stakeholders through top-down communication.
Southern perspective emphasizes societal contributions to sustainable development, promoting bottom-up stakeholder participation.

ISO 26000 Definition

CSR aims to contribute to sustainable development and address stakeholder expectations.
Compliance with laws and international norms is essential.
CSR should be integrated across all organizational practices and relationships.

Dual Purpose of CSR

Contributes to sustainable development by ensuring that current needs do not compromise future generations' ability to meet their own.
Creates strategic advantage for businesses by fostering competitive benefits that enhance market success.

Societal Impact (SI)

Refers to changes affecting culture, community, political systems, environment, health, and rights.
Organizations play a significant role in shaping social impacts in their operational environments.
Social impact assessments (SIA) evaluate the effects through empirical research.
Social impact is interconnected with Sustainable Development Goals (SDGs).

Environmental Impact

Concerns include pollution, contamination, and environmental degradation resulting from organizational activities.

Community Engagement

Engagement can be episodic (one-time stakeholder support) or relational (ongoing dialogue and trust-building).
Types of community engagement:
- Community information: One-way communication to inform stakeholders.
- Community consultation: Limited two-way communication for feedback.
- Community participation: Active cooperation in decision-making and project design.
Objective is to obtain a social license to operate (SLO) in communities.

SLO is the acceptance by stakeholders of a company’s business practices.
Standards of acceptance continuously evolve, requiring companies to adapt for survival.
Responsible operational practices, in harmony with the triple bottom line, help maintain SLO.
Building SLO involves earning community trust and effectively communicating responsible actions.

Evaluation of CSR - King IV Principles

King IV provides a framework for ethical and effective organizational governance.
Acknowledges that organizations are part of society and accountable to stakeholders for sustainable development.
Advocates for stakeholder inclusivity and responsiveness as essential components of CSR.
Good corporate citizenship is founded on transparency and accountability in stakeholder interactions.

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Description

Explore the concepts of Corporate Social Responsibility (CSR) from both Northern and Southern perspectives. Understand ISO 26000's definitions, the dual purpose of CSR, and its societal impacts. This quiz covers key principles and practices that promote sustainable development in organizations.