Corporate Governance Principles
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Questions and Answers

Which committee is primarily responsible for monitoring the conformance dimension of corporate governance?

  • Risk management committee
  • Remuneration committee
  • Audit committee (correct)
  • Nominations committee

What is a primary aim of good corporate governance?

  • To reduce the role of the Board of Directors in decision-making
  • To enhance company performance and increase access to outside capital (correct)
  • To prioritize employee interests over shareholders
  • To minimize access to outside capital

Which of the following is an example of a sound internal control practice that supports good corporate governance?

  • Allowing conflicts of interest to encourage diverse perspectives
  • Consolidating all functions into a single department
  • Avoiding compliance with corporate disclosure requirements to maintain confidentiality
  • Establishing an Audit Committee (correct)

From a legal standpoint, to whom are the directors of a company primarily accountable?

<p>The shareholders (A)</p> Signup and view all the answers

What is the role of independent non-executive directors in ensuring good corporate governance?

<p>To provide unbiased oversight, particularly in committees like the audit committee (D)</p> Signup and view all the answers

What is the main purpose of regulatory requirements and standards in corporate governance?

<p>To establish oversight mechanisms for the Board to ensure effective corporate governance processes (B)</p> Signup and view all the answers

How does good corporate governance contribute to sustainable economic development?

<p>By enhancing the performance of companies and improving their access to outside capital. (B)</p> Signup and view all the answers

What is the dual responsibility held by company employees in relation to corporate governance?

<p>To fulfill their responsibilities in the company's best interest, while also protecting the shareholders’ interests. (C)</p> Signup and view all the answers

Which statement best describes the relationship between corporate governance and IT governance?

<p>IT governance is a subset of corporate governance, focusing specifically on the direction and control of IT activities to meet business objectives. (D)</p> Signup and view all the answers

A company's senior management is responsible for ensuring decision-making accountabilities are shared to:

<p>Promote knowledge sharing and distributed authority. (A)</p> Signup and view all the answers

What is the most likely long-term consequence of a company offering compensation for a worker's death due to their negligence, despite company regulations?

<p>Erosion of safety standards and potential for future negligence. (B)</p> Signup and view all the answers

What is the primary objective of IT governance within an enterprise?

<p>To determine and cause desired behavior and results from IT to achieve strategic impact. (A)</p> Signup and view all the answers

What is a key component for effective IT governance?

<p>Active distribution of decision-making rights and accountabilities among stakeholders. (D)</p> Signup and view all the answers

In a situation where a worker dies due to being drunk on duty, what action would best balance the company's need to maintain its image, ensure productivity, and address worker concerns?

<p>Offering employment to a family member of the deceased and reinforce safety measures. (C)</p> Signup and view all the answers

What does the term 'governance' essentially refer to in the context of organizational management?

<p>Overseeing and steering an organization towards its objectives. (B)</p> Signup and view all the answers

Why is it important to ensure that IT governance provides measurable benefits?

<p>To emphasize the importance of IT governance to the board and stakeholders. (C)</p> Signup and view all the answers

Why is it important for enterprises to operate within acceptable risk parameters?

<p>To achieve value delivery while responsibly managing potential downsides. (B)</p> Signup and view all the answers

Which of the following is a potential benefit of implementing or improving IT governance?

<p>Increased value delivered through enterprise IT. (A)</p> Signup and view all the answers

An organization is implementing IT governance. Which outcome aligns best with the objectives of governance?

<p>Improving alignment of IT projects with business strategy. (B)</p> Signup and view all the answers

In the context of a company's response to an employee's death due to negligence, what is a 'bad precedent'?

<p>An action that may encourage similar negligence in the future. (D)</p> Signup and view all the answers

Why is agility to change considered essential for enterprises today?

<p>It enables rapid adaptation to evolving market conditions and challenges. (A)</p> Signup and view all the answers

What is the role of the board of directors in IT governance?

<p>To evaluate, direct, and monitor IT management for effectiveness and compliance. (B)</p> Signup and view all the answers

What outcome is most likely to arise from a significant loss of trust between workers and management, regardless of the specific incident that caused it?

<p>Decreased overall operational effectiveness and potential for conflict. (A)</p> Signup and view all the answers

What is the expected impact after implementing IT governance?

<p>Improved agility in supporting business needs. (A)</p> Signup and view all the answers

Which activity focuses on understanding the present difficulties and suggesting enhancements?

<p>Identifying current issues and developing recommendations (D)</p> Signup and view all the answers

What is the PRIMARY purpose of defining target IT capabilities in the context of IT strategy?

<p>To outline the desired future state of IT services and business capabilities. (C)</p> Signup and view all the answers

When conducting a gap analysis, what is the PRIMARY objective in relation to assets?

<p>Optimizing investment in and utilization of both internal and external assets in alignment with business outcomes. (B)</p> Signup and view all the answers

What is the significance of involving relevant stakeholders when defining the strategic plan and road map?

<p>To ensure that the IT strategic goals contribute effectively to the enterprise’s strategic goals. (C)</p> Signup and view all the answers

Which of the following metrics can be used to evaluate the success of aligning IT and business strategy?

<p>Percentage of IT value drivers mapped to business value drivers. (D)</p> Signup and view all the answers

What key element should be included when defining the strategic plan and road map for IT?

<p>The sourcing strategy, measurements to monitor goal achievement, and prioritized initiatives. (D)</p> Signup and view all the answers

Why is it important to communicate the IT strategy and direction to stakeholders?

<p>To create awareness and understanding of IT objectives and direction throughout the enterprise. (C)</p> Signup and view all the answers

What should an organization consider when identifying issues and developing recommendations for IT improvement?

<p>Service provider differentiators, financial impact, and potential costs and benefits of using external services. (A)</p> Signup and view all the answers

Which practice primarily focuses on ensuring that an organization can maintain service availability and performance during a disruptive incident?

<p>Service continuity management (D)</p> Signup and view all the answers

What is the main objective of service validation and testing within an ITIL 4 framework?

<p>To ensure new services meet defined requirements. (A)</p> Signup and view all the answers

What is the primary goal of deployment management practices?

<p>Moving new or changed components into live environments. (B)</p> Signup and view all the answers

Which practice involves setting business targets for service performance and ensuring that delivery is properly assessed?

<p>Service level management (D)</p> Signup and view all the answers

An organization wants to improve user satisfaction by efficiently handling routine requests such as password resets and access requests. Which ITIL 4 practice should they focus on?

<p>Service request management (A)</p> Signup and view all the answers

Which practice is responsible for capturing demand for incident resolution and service requests, while also serving as a central communication point for users?

<p>Service desk (A)</p> Signup and view all the answers

An organization is planning to launch a new online service. Which ITIL 4 practice should they use to ensure the service meets customer needs and can be successfully delivered?

<p>Service design (A)</p> Signup and view all the answers

Which ITIL 4 practice focuses on overseeing the technologies that are deployed internally and by service providers?

<p>Infrastructure and platform management (A)</p> Signup and view all the answers

Which of the following reflects how IT deployment can strategically impact an organization?

<p>By enabling real-time control processes for all transactions, enhancing internal controls. (A)</p> Signup and view all the answers

What is the primary reason for senior management to view IT from a strategic perspective?

<p>To provide innovative services and gain a competitive advantage. (A)</p> Signup and view all the answers

What is the key objective of aligning IT strategy with business strategy?

<p>To facilitate benefit realization and value creation from IT investments. (A)</p> Signup and view all the answers

In the context of digital transformation, why has Information and Technology (I&T) become crucial for enterprises?

<p>I&amp;T is crucial for support, sustainability, and growth of enterprises. (C)</p> Signup and view all the answers

What is the main difference between traditional IT management and Enterprise Governance of Information and Technology (EGIT)?

<p>EGIT ensures both business and IT execute responsibilities effectively. (C)</p> Signup and view all the answers

What is the primary focus of Enterprise Governance of Information and Technology (EGIT)?

<p>On IT performance and managing risks related to IT dependencies. (C)</p> Signup and view all the answers

How does Enterprise Governance of Information and Technology (EGIT) contribute to value creation from IT investments?

<p>By optimizing and aligning IT activities with business objectives. (A)</p> Signup and view all the answers

What is a key aspect of EGIT that distinguishes it from previous approaches to IT governance?

<p>It emphasizes integrating IT governance as part of overall enterprise governance. (C)</p> Signup and view all the answers

Flashcards

Worker's negligence

A situation where an employee fails to follow safety rules, leading to an accident.

Company responsibility

The obligation of a company to protect its workers and compensate for accidents.

Impact of strikes

The potential negative effects on a company's image and productivity due to worker actions.

Compensation precedent

Setting a standard that could lead to expectations for future payments from the company.

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Alternative employment proposal

Offering a job to the family of a deceased worker to maintain goodwill.

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Governance definition

The process of decision-making and the accountability structure in organizations.

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IT in governance

The responsible use of information technology to enhance organizational value.

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Stakeholder value

The benefits that an organization provides to its stakeholders.

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IT Governance

The system directing IT activities to meet business objectives and stakeholder needs.

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Corporate Governance

The framework of rules and practices that direct and control a company.

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Stakeholder Needs

The requirements and interests of individuals or groups impacted by an organization.

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Decision-Making Rights

The assigned authority for making choices within an organization.

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Accountability in IT

Responsibility for outcomes related to IT activities in an organization.

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IT Management Effectiveness

The degree to which IT management achieves desired goals and outcomes.

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Measurable Benefits of IT Governance

Quantifiable advantages gained from implementing IT governance practices.

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IT Governance Objectives

Goals aimed at achieving strategic impact through IT management and oversight.

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Roles of the Board of Directors

The responsibilities and composition of the Board, overseeing company governance.

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Audit Committee

A Board committee that monitors compliance, risk management, and internal controls.

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Sarbanes-Oxley Act

A US law establishing standards for financial reporting and corporate governance.

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Conformance Dimension

The aspect of governance focused on compliance with regulations and standards.

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Independence in Governance

The requirement for committees to include non-executive members to prevent bias.

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Internal Control Practices

Processes to safeguard assets, ensure accuracy, and promote operational efficiency.

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Stakeholder Accountability

The responsibility of directors to act in the best interests of shareholders and stakeholders.

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Target IT Capabilities

The defined business and IT services needed to meet enterprise goals.

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Risk Management

Strategies to identify, assess, and mitigate potential risks to the organization.

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Gap Analysis

A method to identify the discrepancies between current and desired IT states.

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Strategic Plan

A detailed approach outlining how IT aligns with business objectives.

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IT Strategy Communication

The process of informing stakeholders about IT goals and directions.

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Financial Impact Assessment

Evaluation of costs and benefits from using external IT services.

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Critical Success Factors

Key elements essential for successfully implementing IT strategies.

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Sourcing Strategy

Plan for obtaining IT resources and services effectively.

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Stakeholder Satisfaction

The degree to which stakeholders feel their IT needs are met.

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IT transformation

Change in business processes and organization structure through IT deployment.

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Real-time controls

Monitoring of controls continuously rather than sampling.

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Business process re-engineering

Redesigning business processes for efficiency, often aided by IT.

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Strategic IT perspective

Viewing IT as a crucial component for competitive advantage.

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IT strategy alignment

Ensuring IT strategy supports and enhances business goals.

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EGIT

Enterprise Governance of IT, focusing on IT-related decisions and performance.

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IT-enabled investments

Investments enhanced or driven by information technology.

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Risk management in IT

Managing risks associated with an organization's reliance on IT.

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Service Configuration Management

Ensures accurate information about an organization's service configurations is available.

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Service Continuity Management

Framework to protect services during disruptive incidents, ensuring their availability.

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Service Design

Helps design products and services that are fit for use and successful delivery.

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Service Desk

Captures demand for incident resolution and serves as the main contact point for users.

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Service Level Management

Sets performance targets for services, assessing delivery and improving practices.

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Service Request Management

Handles user-initiated service requests effectively and user-friendly.

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Service Validation and Testing

Ensures products meet requirements by measuring value based on user feedback.

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Deployment Management

Facilitates moving new or changed components into a live environment or for testing.

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Study Notes

Worker Death and Company Responsibility

  • Company may not be liable for worker's death if drunk during duty.
  • Worker's actions broke company rules.
  • Strike by other workers could damage company image and productivity.
  • Trust between workers and management would likely be lost.
  • Recommending compensation creates a bad precedent for future cases and violates safety regulations.
  • Management may not be obligated to compensate for worker's negligence.
  • Alternative employment for the worker's family and stricter safety measures are recommended for better management of the situation.

Corporate Governance and IT Strategy

  • Enterprises aim to deliver value to stakeholders.
  • Successful operations include responsible resource utilization within acceptable value and risk parameters.
  • Rapid changes require agility and direction setting from senior management.
  • Governance involves accountability distribution within an enterprise.
  • Corporate governance involves roles like Chairman, CEO, Board of Directors, and Board Committees, focusing on Controls, Assurance, and Risk Management.
  • Compliance is ensured through audit committees and regulatory requirements (e.g., Sarbanes-Oxley Act, SEBI Clause 49).
  • Good corporate governance promotes sustainable development, shareholder interests, and efficient corporate information needs.
  • Internal controls include segregation of functions, conflict of interest elimination, audit committees, risk management, and compliance.
  • Directors are accountable to shareholders for their actions and actions of employees.
  • IT is crucial for meeting stakeholder information needs concerning enterprise activities and objectives.
  • IT governance is driven by corporate governance.
  • IT governance system directs and controls IT activities to achieve business objectives.

IT Governance

  • IT governance, like corporate governance, focuses on achieving stakeholder needs but with a specific IT focus.
  • IT governance monitors management's evaluation, direction, and monitoring activities to ensure IT's effectiveness, accountability, and compliance.
  • IT governance aims to achieve strategic IT impacts.
  • Clear decision-making processes and monitoring are needed for desired behaviors and outcomes.
  • IT governance is a subset of enterprise governance.
  • IT governance must provide measurable benefits to emphasize importance to boards.

Benefits of IT Governance

  • IT governance benefits vary by enterprise environment.
  • Benefits include increased value delivery, improved user satisfaction, and enhanced business agility through IT.
  • IT deployment transforms business processes and structures.
  • IT supports business processes, and accurate and timely IT deployment is crucial for objectives achievement.
  • Advanced technology allows real-time control process monitoring.
  • IT enables organizational restructuring and business process re-engineering.
  • Senior management should utilize IT strategically and innovatively, aligning IT strategy with business strategy.

Enterprise Governance of Information and Technology (EGIT)

  • EGIT is crucial for digital transformation through I&T support and growth.
  • Boards and management now must focus intensely on I&T decisions.
  • EGIT defines and embeds processes for maximizing IT-enabled investment value.
  • EGIT is an integral part of enterprise governance focused on IT performance and risk management.

IT Strategy Development

  • Define target IT capabilities based on understanding of the enterprise environment, business process assessment, and consideration of emerging technologies.
  • Conduct a gap analysis to identify differences between current and target IT environments.
  • Create a strategic plan aligned with enterprise goals, outlining how IT supports investment programs, business processes, and assets.
  • Communicate the IT strategy to stakeholders and users for successful alignment of IT and business strategy.
  • Successful alignment is measured by reviewing support for strategic goals, stakeholder satisfaction, and IT-to-business value mappings.

ITIL 4 Technical Management Practices

  • Service Configuration Management: ensures accurate service configuration information.
  • Service Continuity Management: creates organizational resilience against disruptions and ensures service availability.
  • Service Design: designs products and services based on organizational purpose and effectiveness.
  • Service Desk: captures incident demand and service requests, serving as a contact point.
  • Service Level Management: sets service performance targets and enables assessment and improvement.
  • Service Request Management: handles user-initiated requests efficiently.
  • Service Validation and Testing: ensures new or changed products and services meet requirements, and measuring value based on customers, objectives, and regulations.
  • Deployment Management: moves hardware, software, documentation, and processes from production to live environments or testing/staging.
  • Infrastructure and Platform Management: manages infrastructure and platforms, monitoring internal and external technologies.

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Test your understanding of corporate governance, focusing on monitoring committees, internal controls, and directors' accountability. Explore the roles of independent directors and the impact of IT governance. Assess your knowledge of how governance contributes to sustainable economic development and shared decision-making.

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