COPS App Overview
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Questions and Answers

What is the primary function of the COPS app?

  • To track sales performance
  • To analyze market trends
  • To verify serial numbers and ownership (correct)
  • To manage customer relations
  • Which of the following information is NOT typically found in the COPS app?

  • Customer financial history (correct)
  • Warranty status
  • Machine status
  • Service history
  • How does COPS contribute to the management of information?

  • By monitoring technician performance
  • By analyzing customer feedback
  • By keeping documentation and proprietary information safe (correct)
  • By providing marketing tools for sales
  • Which aspect of machines can be checked through the COPS app?

    <p>Machine age and location</p> Signup and view all the answers

    COPS is referred to as the __________ when it comes to verifying ownership.

    <p>Bible</p> Signup and view all the answers

    What information can be found in COPS, for the purpose of the Parts Department?

    <p>Who purchased the machine or the &quot;Sold-to&quot;</p> Signup and view all the answers

    What information can be found in COPS, for the purpose of the Service Department?

    <p>Service visit history</p> Signup and view all the answers

    In COPS, "acquisition date" refers to the ship date.

    <p>True</p> Signup and view all the answers

    "Vendor Warranty" and "Customer Warranty" are the same thing.

    <p>False</p> Signup and view all the answers

    The sales person listed in COPS is the person to whom we send all customer requests.

    <p>False</p> Signup and view all the answers

    The sales person listed in COPS, is the point of contact for _________.

    <p>Site Visits</p> Signup and view all the answers

    The measurement for how long a machine is in use is referred to as _______.

    <p>run hours</p> Signup and view all the answers

    Study Notes

    COPS App

    • COPS is a central application used to verify serial numbers and ownership.
    • Offers access to crucial machine and customer information.
    • Contains machine status, age, location, contract status, warranty status, and service history.
    • Serves as a primary resource for ownership verification and documentation.
    • Helps safeguard proprietary data and crucial records.

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    Quiz Team

    Description

    This quiz provides an overview of the COPS application, which is designed for verifying serial numbers and ownership of machines. It includes key information such as machine status, age, location, and service history, making it an essential tool for both customers and service providers. Test your knowledge on how this application safeguards ownership and documentation.

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