Podcast
Questions and Answers
Which phrase should you avoid using in sales when you want to close a deal?
Which phrase should you avoid using in sales when you want to close a deal?
- To be honest with you
- To be frank with you
- Just trust me on this
- Trust me (correct)
What does the phrase 'To be honest with you' imply in a sales context?
What does the phrase 'To be honest with you' imply in a sales context?
- The salesperson is about to reveal a secret
- The salesperson is asking for trust
- The salesperson has been honest throughout the conversation
- The salesperson has been lying all along (correct)
Why is it not advisable to use the phrase 'Trust me' in sales?
Why is it not advisable to use the phrase 'Trust me' in sales?
- It may make the prospect feel uncomfortable
- It may imply that the salesperson is hiding something
- It may raise doubts about the salesperson's credibility (correct)
- It may sound too pushy
Which word should you use instead of 'contract' to make it feel less intimidating?
Which word should you use instead of 'contract' to make it feel less intimidating?
According to the speaker, what should you offer when you make a contact with a prospect?
According to the speaker, what should you offer when you make a contact with a prospect?
What word should you avoid using because it sounds cold and institutional?
What word should you avoid using because it sounds cold and institutional?
Why should you avoid putting down your competitors?
Why should you avoid putting down your competitors?
Which word should you avoid using when trying to close a sale?
Which word should you avoid using when trying to close a sale?
What is the problem with using the phrase 'just following up'?
What is the problem with using the phrase 'just following up'?
What does the author suggest using instead of 'buy'?
What does the author suggest using instead of 'buy'?
What is the main point the author is making about apologizing in sales?
What is the main point the author is making about apologizing in sales?
What should you avoid saying in a sales or closing scenario?
What should you avoid saying in a sales or closing scenario?
What should you do to demonstrate that you understand their problems and can solve them better than your competitors?
What should you do to demonstrate that you understand their problems and can solve them better than your competitors?
What does the author believe about free calls?
What does the author believe about free calls?
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