Podcast
Questions and Answers
What should be included in the final documents that require a signature?
What should be included in the final documents that require a signature?
- A summary of the transaction
- A promotional brochure
- An invoice
- A delivery note (correct)
What should be offered to clients as a gesture when finalizing contracts?
What should be offered to clients as a gesture when finalizing contracts?
- A free service voucher
- A loyalty card
- An INFINITI branded pen (correct)
- A discount on their next purchase
Which of the following is a measurement criterion related to contract signatures?
Which of the following is a measurement criterion related to contract signatures?
- Ask clients about their preferred document format (correct)
- Conduct a follow-up call
- Ensure that clients are provided with a hard copy only
- Always provide digital copies
In regions where digital signatures are accepted, what should you consider offering clients?
In regions where digital signatures are accepted, what should you consider offering clients?
What is not specified as necessary for the final document signing process?
What is not specified as necessary for the final document signing process?
Flashcards
Contract Signature
Contract Signature
The final step in the contract process where both parties physically sign the documents, including any delivery notes.
Contract Delivery Options
Contract Delivery Options
Offering a physical or electronic (digital) copy of the contract to the client, based on their preference.
Digital Signature
Digital Signature
The act of using a digital signature to authenticate and approve a contract electronically, if permissible in the region.
Branded Pen Gift
Branded Pen Gift
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Complete Contract Package
Complete Contract Package
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Study Notes
Contract Signature Requirements
- Final documents, including delivery notes, must be physically signed.
- Clients should be asked if they prefer a physical or a digital copy (if digital signatures are permitted).
- An INFINITI branded pen can be offered as a gift to the customer (optional).
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