Content Management Systems
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Which of the following best describes the primary role of content management (CM) in relation to business value?

  • Automating financial transactions and reporting.
  • Matching valuable information with those who need it through defined processes and tools. (correct)
  • Creating new products to increase market share.
  • Managing employee performance and productivity.

Content Management solely focuses on the technological tools and systems, with little regard for the people who use them.

False (B)

Name three organizational interests that should be accounted for in a content management system.

Audiences, Content Types, Authors.

Content management involves creating a _______ that consists of database records and/or files containing content components and administrative data.

<p>repository</p> Signup and view all the answers

Match the following content-related disciplines with their roles within Content Management (CM):

<p>Information Architecture = Designing the structure of the content Business Management = Aligning content with business goals Software and Network Engineering = Building the technical infrastructure for content Content Creation = Producing valuable and relevant content</p> Signup and view all the answers

In the context of content management, what does 'publishing' primarily involve?

<p>Extracting components from the repository and constructing targeted publications. (B)</p> Signup and view all the answers

Acquiring information from an existing source is not part of the 'Collection' step in content management.

<p>False (B)</p> Signup and view all the answers

Besides technology, what is another crucial element for successful Content Management?

<p>People</p> Signup and view all the answers

Which of the following best describes the relationship between data and content?

<p>Content is a form of data that retains human meaning and context, often wrapped in metadata. (B)</p> Signup and view all the answers

Information becomes content as soon as it is created, regardless of whether anyone uses it.

<p>False (B)</p> Signup and view all the answers

What is the primary purpose of metadata in relation to content management?

<p>To provide a simplified version of the content's context and meaning that computers can understand and use for organization and systematization.</p> Signup and view all the answers

A successful content management system should apply data methodologies without squashing the _______ and _______ of the information.

<p>interest, meaning</p> Signup and view all the answers

Which of these examples is the best representation of 'data', according to the content provided?

<p>The specific title of a module in a course. (B)</p> Signup and view all the answers

Which of the following is NOT typically considered a form of information in the context of content management?

<p>Raw sensor readings without context (C)</p> Signup and view all the answers

Match the following concepts with their descriptions:

<p>Data = Small snippets of computer information Content = Information tagged with data for organization and publishing Information = Recorded communication (text, sound, images, etc.) Metadata = Data about data; a simplified version of content's context</p> Signup and view all the answers

Briefly describe the role of a content management system (CMS).

<p>A CMS organizes and systematizes the collection, management, and publishing of information by tagging it with data, enabling efficient handling without losing its inherent interest and meaning.</p> Signup and view all the answers

Which role within a content management team is primarily responsible for ensuring the accuracy and quality of submitted content before it is published?

<p>Approver (C)</p> Signup and view all the answers

A 'Power Editor' in a CMS has limited content operation permissions, typically restricted to a specific section of the website.

<p>False (B)</p> Signup and view all the answers

What is the primary responsibility of a 'UGC/Community Manager' within a content management team?

<p>Verifying the appropriateness of user-generated content</p> Signup and view all the answers

A content management team member responsible for converting content from one language to another is known as a ______.

<p>translator</p> Signup and view all the answers

Which of the following is NOT typically considered a primary role within a content management team?

<p>Auditor (C)</p> Signup and view all the answers

Match the following content management roles with their responsibilities:

<p>Marketer = Managing the marketing value of the website Editor = Creating and managing content inside the CMS Site planner = Planning website structure and organization Developer = Implementing technical aspects of the CMS</p> Signup and view all the answers

Why is content considered a critical factor for the institutional visibility of a website?

<p>It is a key element for attracting and retaining visitors. (B)</p> Signup and view all the answers

All members of a content management team have only one specific role and are not allowed to have overlapping responsibilities.

<p>False (B)</p> Signup and view all the answers

Which of the following best describes 'Agile' in the context of the 7A Framework for effective content marketing?

<p>A flexible and adaptive mindset, adjusting to real-time environmental changes. (A)</p> Signup and view all the answers

In content marketing, simply getting attention is sufficient for building a loyal customer base.

<p>False (B)</p> Signup and view all the answers

What type of content is considered the core of a website and aimed at ranking well for central topics?

<p>Cornerstone or Evergreen content</p> Signup and view all the answers

According to the principles of content marketing, you are never ________ to the attention of your audience; you have to earn it every day.

<p>entitled</p> Signup and view all the answers

Match the following elements of the 7A Framework with their description:

<p>Agile = Flexible and adaptive mindset Authentic = Human voice and story-telling Attention = Getting seen and consumed Authority = Building trust and respect with the audience</p> Signup and view all the answers

Which of the following is the MOST important reason for ensuring content is 'Authentic'?

<p>To build trust and connection with the audience through a human voice. (D)</p> Signup and view all the answers

Acceleration in content marketing exclusively refers to increasing the speed of content production.

<p>False (B)</p> Signup and view all the answers

What does CTA stand for, and what is its purpose in content marketing?

<p>Call to Action, to prompt the audience to take a specific action</p> Signup and view all the answers

What is the primary purpose of cornerstone content on a website?

<p>To rank the highest pages or posts in search engine results. (B)</p> Signup and view all the answers

Keyword density is the number of times your targeted keyword phrase appears on other websites.

<p>False (B)</p> Signup and view all the answers

The _________ of your content will generally be the 'snippet' copy for the search result below the title.

<p>meta description</p> Signup and view all the answers

Why is creating authentic, valuable content critical for SEO?

<p>It satisfies search engines and improves website visibility. (B)</p> Signup and view all the answers

Besides keyword frequency, what is another key element to consider when optimizing content for SEO?

<p>link building</p> Signup and view all the answers

Which element makes it more likely that someone will use your title to link back to you?

<p>A killer keyword-enhanced headline. (C)</p> Signup and view all the answers

Match each element with its role in SEO:

<p>Keyword Frequency = The number of times a targeted keyword appears on a page. Meta Description = A brief summary of the page content displayed in search results. Link Building = Acquiring hyperlinks from other websites. Title Tag = An HTML element that specifies the title of a web page.</p> Signup and view all the answers

Search engines penalize websites that have a lot of relevant, frequently-updated content.

<p>False (B)</p> Signup and view all the answers

Which of the following is NOT a recommended practice for incorporating keywords in SEO-friendly content?

<p>Stuffing the keyword as many times as possible for higher keyword density. (C)</p> Signup and view all the answers

According to the recommendations, shorter blog posts are generally considered better for SEO than longer ones, as they are more concise.

<p>False (B)</p> Signup and view all the answers

Besides internal links, what is another effective way to keep visitors on your website for a longer period of time?

<p>adding a related post section to the bottom of your page</p> Signup and view all the answers

When creating SEO-friendly content, it's important to write naturally as if in a conversation with your ________.

<p>reader</p> Signup and view all the answers

Match the following SEO tools with their primary function:

<p>Coschedule Headline Analyzer = Analyzes headline effectiveness Yoast SEO = Provides content and meta tag analysis</p> Signup and view all the answers

What is the primary purpose of using headings strategically in your content?

<p>To allow readers to scan the content and decide what to read. (D)</p> Signup and view all the answers

The H1 heading should be exactly the same as the page title for optimal SEO performance.

<p>False (B)</p> Signup and view all the answers

Which of the following statements best reflects the relationship between content quality and quantity in SEO?

<p>Quality will always trump quantity; it's better to have fewer high-quality posts than many low-quality ones. (B)</p> Signup and view all the answers

Flashcards

What is Data?

Data consists of small snippets of computer information (numbers, words, images, sounds).

What is Information?

Information is text, sound, images, motion and computer files.

What is Metadata?

Data about data; simplified version of context and meaning.

What is Content?

Information tagged with data for computer organization, management and publishing.

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Example of Data

The module title.

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Example of Content

Table of contents organizes information.

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Content Management (CM)

Process of getting organized about creating publications.

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Content vs. Data

Data doesn't retain human meaning and context. Computers deal with data, users want content rich in meaning.

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Examples of valuable information

Curricula for teachers or benefit information for employees.

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CM balances what?

Balancing various needs and priorities within an organization.

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Key Organizational Interests

Audiences, publications, content types, authors, acquisition sources, workflow/staffing, access structure.

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CM Disciplines Combined

Information architecture, business management, software/network engineering, content creation, and publications development.

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Content Collection

Creating or acquiring information from an existing source.

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Content Management

Creating a repository of database records and files containing content components and administrative data.

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Content Publishing

Extracting components from the repository and constructing targeted publications.

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CMS Editors

Individuals responsible for creating, editing, and managing content within a CMS.

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Power Editor

Editors who can perform all content-related operations across the entire website.

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Content Approvers

Responsible for reviewing content submissions to ensure quality and accuracy before publication.

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Marketing Editors

Focuses on reviewing content for its potential marketing impact and managing overall marketing value.

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UGC/Community Managers

Ensures user-generated content is appropriate for the website.

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Content Translators

Responsible for converting content from one language to another.

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Flesch Kincaid Reading Analysis

A method to determine the readability of your text; the lower the score, the easier to read.

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Effective Content Marketing

A structured approach to making digital content more visible on websites.

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Content Marketing Goal

Content should engage the audience and earn their attention daily.

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The 7A Framework

A framework for effective content marketing, including Agile, Authentic, Attention, Audience, Authority, Action, and Acceleration.

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Agile (in Content Marketing)

Being flexible and adaptive in a real-time environment.

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Authentic Content

Presenting a human voice and telling a relatable story.

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Attention (in Content Marketing)

Getting your content seen, read, or consumed.

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Building an Audience

Cultivating a group of people who regularly engage with your content.

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Authority (in Content)

Becoming a trusted and respected source of information in your field.

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Call to Action (CTA)

A prompt that encourages the user to take a specific action.

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Cornerstone Content

The best, most important articles on your site; the pages or posts you want to rank highest in search engines.

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Evergreen Content

Content that remains relevant and valuable over a long period.

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Link-Worthy Content

Making content compelling and comprehensive enough to attract inbound links.

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Keyword Frequency

The number of times a targeted keyword phrase appears on a page.

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Keyword Density

The ratio of keywords to the total number of words on a page.

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Title Tag

The HTML element that specifies the title of a web page.

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Meta Description

A brief summary of a web page's content, often displayed in search results.

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Link Building

Creating and acquiring hyperlinks from other websites to your own.

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Coschedule Headline Analyzer

A tool that analyzes headlines to improve click-through rates.

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Yoast SEO

A SEO plugin that analyzes content and meta tags for optimization.

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Keyword Integration

Naturally incorporating the primary keyword within the article's content.

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Conversational Tone

Writing in a conversational style, using second-person point of view.

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Internal Links

Links within your own website, connecting related content.

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Anchor Text

The clickable text in a hyperlink.

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Visual Content

Using high-resolution images or videos to enhance visual appeal and engagement.

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Strategic Headings

Descriptive subheadings help readers scan & understand the text.

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Study Notes

  • Web Content Management is the topic
  • Key topics include: What is web content, What is content management, and the Content Management Team

What is Web Content?

  • Data consists of small snippets of computer information like numbers, words, images, and sounds
  • Content is also information, and it retains human meaning and context
  • Computers are designed to deal with data, but users want computers to deal with content, which is rich in context and meaning
  • Metadata is used to wrap information in a data container
  • Information, in the context of content management, is all the common forms of recorded communication
  • Information includes text, sound, images, motion, and computer files
  • With data, what you get is what you see
  • With information, much of what it conveys is in the mind of the person creating or consuming it
  • Metadata is described as data about data
  • Meta data is a simplified version of the context and meaning of the information, simple enough for the computer to understand and work with
  • Content becomes it after someone grabs it and tries to make some use of it
  • CONTENT, is information that you tag with data so that a computer can organize and systematize its collection, management, and publishing
  • A content management system is successful if it can apply the data methodologies without squashing the interest and meaning of the information along the way

What is Content Management?

  • Content Management (CM) is a process of getting organized about creating publications
  • CM is the process behind matching what is needed by whom
  • Content management consists of the processes and tools behind the distribution of that value
  • Distributing information of value means figuring out what information you have that is valuable
  • CM balances interests within an organization
  • It is important to understand that these groups/players must be accounted for in a content management system
  • Organizational interests group together into eight entities including goals and requirements, audiences, publications, content types, authors, acquisition sources, workflow and staffing, and access structure
  • CM combines information architecture, business management, software and network engineering, content creation, and publications development
  • CM collects manages, and publishes information
  • Collection means either information is created or acquired from an existing source
  • Management means creating a repository that consists of database records and/or files containing content components and administrative data
  • Publishing means making content available by extracting components out of the repository and constructing targeted publications such as Web sites, printable documents, and e-mail newsletters
  • CM is a technical infrastructure
  • Effective content management is more than just the technology, it also has a lot to do with people
  • People use the technology and make content management happen
  • Failing to focus on the people may diminish the success of your initiative

The Content Management Team

  • Primarily, members of the content management team can be divided into writers, editors, site planners, developers, administrators, and stakeholders
  • These labels are roles, not people
  • Members of the team usually fill multiple roles, and commonly overlapping roles will be noted in each section
  • Editors are responsible for creating, editing, and managing the content inside the CMS
  • Editors might be able to edit only a specific subset of content on the website, whether that be a section, a branch on the content tree, or some other method of localization
  • Editors might be able to edit only specific types of content
  • Editors might be limited by the interface they're allowed to use
  • A power editor can perform all content operations across the website
  • This person sometimes performs multiple duties as a site administrator, trainer, subject matter expect, and all-around CMS champion inside the organization

Common Editorial Roles

  • Approvers are responsible for reviewing submitted content, ensuring it's valid, accurate, and of acceptable quality, and then publishing that content
  • Reviewers/Marketers are responsible for reviewing content for marketing impact, and managing the marketing value of the entire website
  • UGC/Community Managers are responsible for verifying the appropriateness of content submitted by users (user-generated content), such as user profile information and blog comments
  • Translators are responsible for the translation of content from one language to another

Module 1 Unit 2 Topics

  • Effective Content Marketing: The 7A Framework
  • How to Write Compelling Content that Google Loves
  • Tools and Formats in SEO-Friendly Content Development
  • Giving Evergreen Content a Try in 800 Words

Effective Content Marketing: The 7A Framework

  • One critical factor for the institutional visibility of a website is its content
  • Websites should have the right content, language and user experience that bring up website rankings and increase website traffic
  • Content moves the audience and earns attention
  • All topics should be interesting and relevant to the target audience
  • Guiding principle is to be worth consuming

7A Framework for Effective Content Marketing

  • Agile means flexible, adaptive
  • This is how things work for the web, online, and internet
  • Authentic is the human voice, the friendliness, the story that is being told
  • Research is where the battle is won or lost
  • Without attention it is impossible to move forward
  • Attention is getting seen, read, or consumed
  • It is important to build an audience, not solely get their attention
  • It is important to know how the audience feels about the product/content
  • Be someone that people like, listen to, follow and trust
  • CTA means call to action
  • Actions should be throughout the content marketing process
  • Acceleration is not always considered in a sale context
  • With a local marketing model, you can start off selling marketing services, but also branch into other areas

How to Write Compelling Content that Google Loves

  • Creating cornerstone or evergreen content is best for ranking
  • It consists of the best most important articles on a site and those are the pages or posts you want to rank highest in search engines
  • Popular formats for evergreen content include how-to guides, checklists, listicles, top tips, glossaries informational long-form guides, cornerstone content, FAQs, case studies, and research studies
  • Cornerstone content provides usefulness and relevance to the website visitor, no matter how they arrive
  • Aim to create that content so compelling and comprehensive that people are willing to link to it
  • Aim to create compelling content worth linking and get the word out

SEO Copywriting Elements

  • Pick primary keyword and then dig deeper
  • The primary keyword should be the main focus of the entire article
  • Keyword frequency is the number of times your targeted keyword phrase appears on the page
  • Keyword density is the ratio of those keywords to the rest of the words on the page
  • Title tags, headlines, and Meta descriptions can be used
  • Use your targeted keyword phrase in your title tag
  • Write a stellar keyword-enhanced headline that is likely to be used for a title link
  • The meta description of your content will generally be the "snippet" copy for the search result below the title, influencing clickthrough rate
  • Unique and frequently-updated content makes search engines happy
  • Content should be your first priority when thinking about SEO
  • Creating authentic, valuable content is critical for search engine visibility
  • Search engines favor websites that have a lot of relevant frequently updated content, and they also like a lot of general link authority
  • Guest writing and Linking out are great strategies

SEO Friendly Content

  • Tools to create SEO-friendly content include Coschedule headline analyzer and Yoast
  • Coschedule headline analyzer analyzes headlines
  • Yoast helps with content and meta tag analysis

Formats for SEO friendly Content

  • Drop your main keyword into the body of your copy, once in the first 100 words, at least once in one of the sub-headings, and in the last 100 words of your content
  • Write naturally as if in a conversation with your reader and use second person POV
  • Use 2-3 internal links for each blog post and use descriptive anchor text containing the target keyword of the linked-to page
  • Add a related post section to the bottom of your page
  • Use quality images or videos for visually appealing articles
  • 1,760-2,400 is the ideal length for blog posts

Use Headings Strategically

  • Readers like to scan content to decide what sections they like to read
  • H1 heading should be like the title of a book
  • H2 and H3 subheadings introduce different aspects of a topic
  • H2 subheadings are like the chapter of a book and headers will have more specific headers

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Description

This lesson explores the primary role of content management (CM) in relation to business value. It also covers organizational interests,content creation, disciplines, publishing, crucial elements for successful Content Management and the relation between data and content.

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