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Questions and Answers
For seller-fulfilled items from which category, the sellers need to be informed of the damage/defect within 10 days of delivery?
For seller-fulfilled items from which category, the sellers need to be informed of the damage/defect within 10 days of delivery?
- Fine Art (correct)
- Books
- Movies & TV Shows
- Sports collectibles
What is the return timeline for seller-fulfilled items sold on Amazon.in?
What is the return timeline for seller-fulfilled items sold on Amazon.in?
- Half of the return timelines for items fulfilled by Amazon
- Equivalent to the return timelines for items fulfilled by Amazon (correct)
- Double the return timelines for items fulfilled by Amazon
- No specific return timelines
If a seller-fulfilled product is received in a damaged, defective, or different condition, what can be done if the seller does not respond within two business days?
If a seller-fulfilled product is received in a damaged, defective, or different condition, what can be done if the seller does not respond within two business days?
- Return the item without approval
- Wait for the seller's response indefinitely
- Contact Amazon customer service
- Submit an A-to-Z Guarantee claim (correct)
Which seller-fulfilled category is not eligible for self-return and requires the seller to arrange the return pick up?
Which seller-fulfilled category is not eligible for self-return and requires the seller to arrange the return pick up?
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For seller-fulfilled items from which category, sellers need to be informed of the damage/defect within 14 days of delivery?
For seller-fulfilled items from which category, sellers need to be informed of the damage/defect within 14 days of delivery?
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