Podcast
Questions and Answers
Who is responsible for overseeing the design, delivery, and review of the Participant's supports?
Who is responsible for overseeing the design, delivery, and review of the Participant's supports?
- The Director
- The Participant
- The Behavioural Consultant (correct)
- The Provider
What is general limit to travel time for participant to participant travel?
What is general limit to travel time for participant to participant travel?
- 30 minutes (correct)
- 20 minutes
- 45 minutes
- 1 hour
What is the standard distance limit for travel via non-toll roads between participants?
What is the standard distance limit for travel via non-toll roads between participants?
- 10km
- 20km (correct)
- 30km
- 15km
What are the general hours of operation for clinical services?
What are the general hours of operation for clinical services?
What is the phone number for Momentum Learning Services?
What is the phone number for Momentum Learning Services?
What is the NDIS Organisation ID for Momentum Learning Services?
What is the NDIS Organisation ID for Momentum Learning Services?
How much notice is required for a participant to avoid a cancellation fee for a scheduled service?
How much notice is required for a participant to avoid a cancellation fee for a scheduled service?
Which of the following is a minimum billing requirement for all in-person Behaviour Technician services?
Which of the following is a minimum billing requirement for all in-person Behaviour Technician services?
How often should independently sourced persons responsible for implementing the Participant’s MLS program be evaluated?
How often should independently sourced persons responsible for implementing the Participant’s MLS program be evaluated?
What is the purpose of the Intake Meeting?
What is the purpose of the Intake Meeting?
Which method of contact will the Provider use if the issue is non-urgent and the Participant prefers email?
Which method of contact will the Provider use if the issue is non-urgent and the Participant prefers email?
During the probationary period, the Provider reserves the right to end the Agreement immediately if they feel the ability to provide services is compromised by the actions, capacity, or ability of which parties?
During the probationary period, the Provider reserves the right to end the Agreement immediately if they feel the ability to provide services is compromised by the actions, capacity, or ability of which parties?
Which of the following is not an activity that carers are expected to participate in to demonstrate active engagement in their supports?
Which of the following is not an activity that carers are expected to participate in to demonstrate active engagement in their supports?
Who will be responsible for adapting and individually tailoring resources for the Participant if required?
Who will be responsible for adapting and individually tailoring resources for the Participant if required?
Who is responsible for providing toileting assistance to the Participant if it is not a part of their skill acquisition program?
Who is responsible for providing toileting assistance to the Participant if it is not a part of their skill acquisition program?
What symptoms may indicate that the Participant's illness may possibly be contagious or infectious?
What symptoms may indicate that the Participant's illness may possibly be contagious or infectious?
What should happen, if a workplace safety risk is identified that might interfere with the delivery of supports to a new participant?
What should happen, if a workplace safety risk is identified that might interfere with the delivery of supports to a new participant?
What type of assessment is required before targeting identified behaviours of concern for intervention?
What type of assessment is required before targeting identified behaviours of concern for intervention?
How much notice is required for participant cancellation to avoid late cancellation charges?
How much notice is required for participant cancellation to avoid late cancellation charges?
What happens if participant-initiated cancellations reduce the actual service hours provided to less than 80% of the agreed scheduled hours within a single month?
What happens if participant-initiated cancellations reduce the actual service hours provided to less than 80% of the agreed scheduled hours within a single month?
What is the minimum notice required for pre-planned cancellations of scheduled services for more than 2 consecutive days?
What is the minimum notice required for pre-planned cancellations of scheduled services for more than 2 consecutive days?
What should a participant do if an MLS team member is late for a scheduled service?
What should a participant do if an MLS team member is late for a scheduled service?
What is the Provider's commitment regarding the use of restrictive practices?
What is the Provider's commitment regarding the use of restrictive practices?
What is the requirement for documenting instances of restrictive practices being implemented?
What is the requirement for documenting instances of restrictive practices being implemented?
What action must be taken after the first instance of an unauthorised restrictive practice being implemented?
What action must be taken after the first instance of an unauthorised restrictive practice being implemented?
Which legislation and guidelines must be followed when engaging in the use of restrictive practices?
Which legislation and guidelines must be followed when engaging in the use of restrictive practices?
Which of the following is considered a prohibited practice according to the text?
Which of the following is considered a prohibited practice according to the text?
What is the requirement for using restrictive practices according to the Provider's commitment?
What is the requirement for using restrictive practices according to the Provider's commitment?
Which of the following is considered a prohibited practice according to the text?
Which of the following is considered a prohibited practice according to the text?
What is the NDIS Organisation ID for Momentum Learning Services?
What is the NDIS Organisation ID for Momentum Learning Services?
Who is responsible for overseeing the design, delivery, and review of the Participant's supports?
Who is responsible for overseeing the design, delivery, and review of the Participant's supports?
When should restrictive practices be used?
When should restrictive practices be used?
What is considered a prohibited practice according to the text?
What is considered a prohibited practice according to the text?
What is the requirement for documenting instances of restrictive practices being implemented?
What is the requirement for documenting instances of restrictive practices being implemented?
Which method of contact will the Provider use if the issue is more time sensitive and the Participant prefers SMS or phone call?
Which method of contact will the Provider use if the issue is more time sensitive and the Participant prefers SMS or phone call?
What is the duration of the probationary period for service provision?
What is the duration of the probationary period for service provision?
What is considered active participation in the supports provided by the Provider?
What is considered active participation in the supports provided by the Provider?
Who is responsible for primarily covering the costs associated with producing learning materials for use during services?
Who is responsible for primarily covering the costs associated with producing learning materials for use during services?
What is the maximum travel time allowed for employees of the Provider?
What is the maximum travel time allowed for employees of the Provider?
What is the standard distance limit for travel via non-toll roads between participants?
What is the standard distance limit for travel via non-toll roads between participants?
What is the general hours of operation for clinical services?
What is the general hours of operation for clinical services?
What is the maximum charge for Provider travel time for each service provided?
What is the maximum charge for Provider travel time for each service provided?
Which of the following is a mandatory service requirement for all Participants?
Which of the following is a mandatory service requirement for all Participants?
How often should independent therapists be evaluated by an MLS team member?
How often should independent therapists be evaluated by an MLS team member?
What is the purpose of team meetings in the MLS program?
What is the purpose of team meetings in the MLS program?
What is the maximum cost per hour for team meetings?
What is the maximum cost per hour for team meetings?
How much notice is required for participant cancellation to avoid late cancellation charges?
How much notice is required for participant cancellation to avoid late cancellation charges?
What is the late cancellation charge for a scheduled service?
What is the late cancellation charge for a scheduled service?
What is the minimum notice required for pre-planned cancellations of scheduled services for more than 2 consecutive days?
What is the minimum notice required for pre-planned cancellations of scheduled services for more than 2 consecutive days?
What should a participant do if an MLS team member is late for a scheduled service?
What should a participant do if an MLS team member is late for a scheduled service?
Who is responsible for providing toileting assistance to the Participant if it is not a part of their skill acquisition program?
Who is responsible for providing toileting assistance to the Participant if it is not a part of their skill acquisition program?
What type of assessment is required before targeting identified behaviors of concern for intervention?
What type of assessment is required before targeting identified behaviors of concern for intervention?
When can MLS team members intervene in a way other than what has been agreed upon in an existing behavior support plan?
When can MLS team members intervene in a way other than what has been agreed upon in an existing behavior support plan?
What is the Provider's commitment regarding the use of restrictive practices?
What is the Provider's commitment regarding the use of restrictive practices?
Study Notes
Oversight and Responsibilities
- The Provider is responsible for the design, delivery, and review of the Participant's supports.
- An independently sourced person implementing the Participant’s MLS program should be evaluated regularly for effectiveness.
Travel and Accessibility
- The general limit for participant-to-participant travel time is specified, focusing on practicality and efficiency.
- Standard distance limit for travel via non-toll roads between participants is established to promote accessibility.
- Maximum travel time allowed for employees of the Provider is also defined.
Clinical Services
- General hours of operation for clinical services are outlined, ensuring availability for participant needs.
Contact Information
- Momentum Learning Services can be reached via a dedicated phone number (exact number not provided).
- The NDIS Organisation ID for Momentum Learning Services is specified for identification purposes.
Cancellations and Fees
- A set amount of notice is required from participants to avoid cancellation fees for scheduled services.
- Late cancellation charges apply if notice is not respected.
- If participant-initiated cancellations drop actual service hours to less than 80% of agreed scheduled hours within a month, implications follow.
- Minimum notice for pre-planned cancellations of more than two consecutive days is determined to manage service availability.
Participant and Support Officer Interaction
- If an MLS team member is late for a scheduled service, the Participant should follow a specified protocol.
- Active participation from carers in supports helps demonstrate engagement and commitment to the Participant's progress.
Restrictive Practices
- The Provider has a commitment to responsibly use restrictive practices, adhering to legislative guidelines.
- Documentation is required for each instance of restrictive practices being implemented.
- The first instance of an unauthorized restrictive practice must be reported and addressed.
- Restrictive practices should only be used as a last resort, with appropriate interventions in place.
Safety and Well-being
- Symptoms indicating that a Participant's illness may be contagious or infectious require specific attention for health and safety.
- Safety risks that might interfere with support delivery must be addressed immediately.
Evaluation and Training
- Team meetings within the MLS program have a defined purpose, facilitating communication and progress in service delivery.
- A maximum charge for Provider travel time per service is specified to control costs.
Additional Notes
- Actions and decisions may be limited during the probationary period, where the Provider can end the Agreement if compromised.
- Carers are encouraged to engage actively in furthers helps to develop their skills and enhance support.
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Description
Test your understanding of the MLS's policies and procedures as per the Employee Manual