Organisational Policy and Procedure Quiz

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54 Questions

Who is responsible for overseeing the design, delivery, and review of the Participant's supports?

The Behavioural Consultant

What is general limit to travel time for participant to participant travel?

30 minutes

What is the standard distance limit for travel via non-toll roads between participants?

20km

What are the general hours of operation for clinical services?

8am to 7pm

What is the phone number for Momentum Learning Services?

(02) 8593 2664

What is the NDIS Organisation ID for Momentum Learning Services?

4050002680

How much notice is required for a participant to avoid a cancellation fee for a scheduled service?

3 business days notice

Which of the following is a minimum billing requirement for all in-person Behaviour Technician services?

A 2-hour minimum billing

How often should independently sourced persons responsible for implementing the Participant’s MLS program be evaluated?

Every 6 months

What is the purpose of the Intake Meeting?

To identify specific skill acquisition and behavior intervention needs of a potential participant through direct observation and assessment

Which method of contact will the Provider use if the issue is non-urgent and the Participant prefers email?

Email

During the probationary period, the Provider reserves the right to end the Agreement immediately if they feel the ability to provide services is compromised by the actions, capacity, or ability of which parties?

Both the Provider and the Participant

Which of the following is not an activity that carers are expected to participate in to demonstrate active engagement in their supports?

Discontinue any non-ABA based interventions

Who will be responsible for adapting and individually tailoring resources for the Participant if required?

The Participant's Behavioural Consultant

Who is responsible for providing toileting assistance to the Participant if it is not a part of their skill acquisition program?

The Participant or Participant Representatives

What symptoms may indicate that the Participant's illness may possibly be contagious or infectious?

All of the above

What should happen, if a workplace safety risk is identified that might interfere with the delivery of supports to a new participant?

The Provider will work with the participant to remediate the issue before services begin or continue

What type of assessment is required before targeting identified behaviours of concern for intervention?

All of the above

How much notice is required for participant cancellation to avoid late cancellation charges?

3-business days

What happens if participant-initiated cancellations reduce the actual service hours provided to less than 80% of the agreed scheduled hours within a single month?

The participant will lose their scheduled sessions for the next month

What is the minimum notice required for pre-planned cancellations of scheduled services for more than 2 consecutive days?

10 business days

What should a participant do if an MLS team member is late for a scheduled service?

Engage in the following steps

What is the Provider's commitment regarding the use of restrictive practices?

To consider and attempt reinforcement-based interventions first

What is the requirement for documenting instances of restrictive practices being implemented?

All instances, whether unauthorised or authorised, must be documented

What action must be taken after the first instance of an unauthorised restrictive practice being implemented?

Put in place necessary functional behaviour assessment and behaviour support plans

Which legislation and guidelines must be followed when engaging in the use of restrictive practices?

Persons with Disability (Regulation of Restrictive Practices) Bill 2021, Communities & Justice’ Restrictive Practices Authorisation policy, National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018

Which of the following is considered a prohibited practice according to the text?

Any form of corporal punishment

What is the requirement for using restrictive practices according to the Provider's commitment?

To use restrictive practices in the least restrictive way and for the shortest time possible as a last resort

Which of the following is considered a prohibited practice according to the text?

Implementation

What is the NDIS Organisation ID for Momentum Learning Services?

4050002680

Who is responsible for overseeing the design, delivery, and review of the Participant's supports?

Provider

When should restrictive practices be used?

In the least restrictive way and for the shortest time possible as a last resort

What is considered a prohibited practice according to the text?

Corporal punishment

What is the requirement for documenting instances of restrictive practices being implemented?

All instances of restrictive practices, whether unauthorised or authorised, need to be documented

Which method of contact will the Provider use if the issue is more time sensitive and the Participant prefers SMS or phone call?

A phone call

What is the duration of the probationary period for service provision?

90 days

What is considered active participation in the supports provided by the Provider?

Maintaining the level of agreed and recommended services

Who is responsible for primarily covering the costs associated with producing learning materials for use during services?

The Participant

What is the maximum travel time allowed for employees of the Provider?

30 minutes

What is the standard distance limit for travel via non-toll roads between participants?

20km

What is the general hours of operation for clinical services?

8am to 7pm Monday to Friday

What is the maximum charge for Provider travel time for each service provided?

30 minutes of the standard hourly rate

Which of the following is a mandatory service requirement for all Participants?

Completing a minimum of 2 hours of in-person service

How often should independent therapists be evaluated by an MLS team member?

Every 6 months

What is the purpose of team meetings in the MLS program?

To adjust the existing program and maximize its effectiveness

What is the maximum cost per hour for team meetings?

$300

How much notice is required for participant cancellation to avoid late cancellation charges?

3-business days

What is the late cancellation charge for a scheduled service?

100% of the scheduled service fee

What is the minimum notice required for pre-planned cancellations of scheduled services for more than 2 consecutive days?

10 business days

What should a participant do if an MLS team member is late for a scheduled service?

Contact the Provider to report the lateness

Who is responsible for providing toileting assistance to the Participant if it is not a part of their skill acquisition program?

Participant Representatives

What type of assessment is required before targeting identified behaviors of concern for intervention?

All of the above

When can MLS team members intervene in a way other than what has been agreed upon in an existing behavior support plan?

If the continuation of the current plan poses immediate and significant risk to the Participant or others

What is the Provider's commitment regarding the use of restrictive practices?

The Provider commits to using restrictive practices as a last resort

Test your understanding of the MLS's policies and procedures as per the Employee Manual

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