Consumer Rights Quiz

LovingDubnium avatar
LovingDubnium
·
·
Download

Start Quiz

Study Flashcards

Questions and Answers

What is one of the reliefs available to a consumer under the Consumer Protection Act?

Replacement of a defective product

Which organization plays an active role in protecting and promoting consumers' interests in India?

Consumer organizations and NGOs

What quality certification mark is commonly used in the case of food products?

ISI

In which situation can a consumer file a complaint under the Consumer Protection Act?

<p>For both defective goods and deficiency in services</p> Signup and view all the answers

Which of the following rights provides consumers with the ability to acquire knowledge about products they purchase?

<p>Right to Consumer Education</p> Signup and view all the answers

If a consumer wants compensation for the loss suffered due to a defective product, what relief can the appropriate consumer court provide?

<p>Replacement of the defective product</p> Signup and view all the answers

What is the significance of an ISI mark on electrical appliances?

<p>It certifies that the product meets quality specifications</p> Signup and view all the answers

Which right ensures that consumers can demand relief if a product falls short of their expectations?

<p>Right to Redressal</p> Signup and view all the answers

Why is it important for consumers to have complete information about a product before buying?

<p>To understand the product's ingredients and price</p> Signup and view all the answers

Which right emphasizes the importance of consumer knowledge and lifelong education?

<p>Right to Consumer Education</p> Signup and view all the answers

If a consumer wants compensation for a loss or injury due to a faulty product, which right supports this claim?

<p>Right to Redressal</p> Signup and view all the answers

Which right allows consumers to make informed choices by having detailed information about products?

<p>Right to Be Informed</p> Signup and view all the answers

Which right of consumers allows them to file a complaint and be heard in case of dissatisfaction with a good or a service?

<p>Right to Redressal</p> Signup and view all the answers

Which right empowers consumers by providing them with information about products or services?

<p>Right to Consumer Education</p> Signup and view all the answers

Under the Consumer Protection Act, which right focuses on protecting consumers from hazardous goods or services?

<p>Right to Safety</p> Signup and view all the answers

Which right allows consumers the freedom to select from a range of products or services?

<p>Right to Choose</p> Signup and view all the answers

Consumer protection councils set up under the Act aim to promote and protect the various rights of consumers, as outlined in the Act. Which right focuses on providing consumers with complete information about a product or service?

<p>Right to Safety</p> Signup and view all the answers

Which right grants consumers the power to seek redressal for any shortcomings in goods purchased or services availed?

<p>Right to Redressal</p> Signup and view all the answers

Study Notes

Reliefs and Rights for Consumers

  • One of the reliefs available to a consumer under the Consumer Protection Act is compensation for the loss suffered due to a defective product.
  • The organization that plays an active role in protecting and promoting consumers' interests in India is the Consumer Protection Council.

Certification Marks

  • The ISI mark on electrical appliances is a quality certification mark that ensures the product meets the required safety standards.
  • The AGMARK mark is commonly used in the case of food products to ensure quality and purity.

Filing Complaints

  • A consumer can file a complaint under the Consumer Protection Act if they suffer a loss or injury due to a faulty product or service.

Consumer Rights

  • The right to be informed provides consumers with the ability to acquire knowledge about products they purchase.
  • The right to be informed ensures that consumers can demand relief if a product falls short of their expectations.
  • The right to education emphasizes the importance of consumer knowledge and lifelong education.
  • The right to choose allows consumers the freedom to select from a range of products or services.
  • The right to be heard allows consumers to file a complaint and be heard in case of dissatisfaction with a good or a service.
  • The right to redressal grants consumers the power to seek redressal for any shortcomings in goods purchased or services availed.
  • The right to safety focuses on protecting consumers from hazardous goods or services.

Importance of Consumer Knowledge

  • It is important for consumers to have complete information about a product before buying to make informed decisions and avoid potential harm.
  • Consumer protection councils aim to promote and protect the various rights of consumers, as outlined in the Act.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

More Quizzes Like This

Consumer Rights and Responsibilities
9 questions
Understanding Consumer Rights Quiz
5 questions
Consumer Rights Essentials
10 questions

Consumer Rights Essentials

TriumphantHappiness avatar
TriumphantHappiness
Consumer Rights and Responsibilities
28 questions
Use Quizgecko on...
Browser
Browser