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Questions and Answers
What is the purpose of consumer protection?
What is the purpose of consumer protection?
- To safeguard the rights and interests of consumers (correct)
- To promote unfair practices and fraud
- To encourage the purchase of unsafe products or services
- To ensure consumers are treated unfairly
Who can be considered a consumer?
Who can be considered a consumer?
- Only individuals, households, businesses, and organizations (correct)
- Only individuals, households, and businesses
- Only businesses and organizations
- Only individuals and households
What are some consumer responsibilities?
What are some consumer responsibilities?
- Not reporting any issues
- Not protecting personal information
- Not understanding rights
- Exercising caution and reporting issues (correct)
What does consumer protection aim to ensure?
What does consumer protection aim to ensure?
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What is the definition of a consumer?
What is the definition of a consumer?
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Study Notes
Consumer Protection
- The purpose of consumer protection is to promote fair competition and prevent businesses from engaging in unfair or deceptive practices that can harm consumers.
Who is a Consumer?
- A consumer is anyone who buys or uses goods or services for personal, family, or household purposes.
- This includes individuals, groups, and organizations that purchase or acquire products or services for non-commercial use.
Consumer Responsibilities
- Consumers have responsibilities, including:
- Reading and understanding product labels and instructions
- Being aware of prices and payment terms
- Making informed purchasing decisions
- Using products safely and responsibly
- Reporting any defects or problems with products
Consumer Protection Aims
- Consumer protection aims to ensure that:
- Products and services are safe and meet quality standards
- Businesses provide clear and accurate information about their products and services
- Consumers have access to fair and effective dispute resolution mechanisms
- Consumers are protected from unfair trade practices, such as fraud and deception
- Consumers have the right to choose from a range of products and services at competitive prices
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