Podcast
Questions and Answers
Conformity: o A change in ______ as a result of the real or imagined influence of other people
Conformity: o A change in ______ as a result of the real or imagined influence of other people
behaviour
Examples: o o o o Cults Violence Dictatorships Everyday ______
Examples: o o o o Cults Violence Dictatorships Everyday ______
behaviour
Why do we conform. o Rely on social cues when in confusing or ambiguous ______
Why do we conform. o Rely on social cues when in confusing or ambiguous ______
circumstances
Why do we conform. o ______, heavy social pressure, group size, culture
Why do we conform. o ______, heavy social pressure, group size, culture
Informational social influence o Conforming because we believe that others’ interpretation of an ambiguous situation is more correct than ______
Informational social influence o Conforming because we believe that others’ interpretation of an ambiguous situation is more correct than ______
Informational social influence o Conforming because we believe that ______’ interpretation of an ambiguous situation is more correct than ours
Informational social influence o Conforming because we believe that ______’ interpretation of an ambiguous situation is more correct than ours
Informational social influence o Conforming because we believe that others’ interpretation of an ______ situation is more correct than ours
Informational social influence o Conforming because we believe that others’ interpretation of an ______ situation is more correct than ours
Informational social influence o Conforming because we believe that others’ interpretation of an ambiguous situation is more ______ than ours
Informational social influence o Conforming because we believe that others’ interpretation of an ambiguous situation is more ______ than ours
Informational social influence o Conforming because we believe that others’ interpretation of an ambiguous situation is more correct than ______ choose an appropriate course of action
Informational social influence o Conforming because we believe that others’ interpretation of an ambiguous situation is more correct than ______ choose an appropriate course of action
Conformity: o A change in ______ as a result of the real or imagined influence of other people
Conformity: o A change in ______ as a result of the real or imagined influence of other people
Meta-analytically supported o Strongest effects when requests are pro-social Compliance Foot-in-the-door technique: o A technique to get people to comply with a request, whereby people are presented first with a small request, to which they are expected to acquiesce, followed by a larger request, to which it is hoped they will also acquiesce Lowballing: o An unscrupulous strategy whereby a salesperson induces a customer to agree to purchase a product at a very low cost, and then subsequently raises the price; frequently the customer will still make the purchase at the inflated price Reciprocity: o People will feel obliged to repay others when they have been given something. Obedience to Authority Obedience: o Conformity in response to the commands of an authority figure o Norm of obedience Nazi Holocaust o Millions dead o How could this happen. • Evil people. • The banality of evil Holocaust inspired Stanley Milgram Obedience to Authority Behavioural Study of Obedience (Milgram, 1963) o Order naïve P to administer shocks to victim o Teacher (P) will administer shocks to the learner (C) when they get questions wrong o Shocks range from 15-450 volts: how far will people go. • Prodded by authority figure to continue • Samples of people predicted that 1% would go to 450 volts o 26/40 obeyed until the maximum shock was given Obedience to Authority Milgram Continued: o Original study was done on men; findings show up in women as well o Burger (2009): findings replicated across ethnicity, gender, age, education, and personality Obedience to Authority Normative Social Influence o Authority norm of obedience Informational Social Influence o Confusing situation look to experimenter for “guidance” Self-Justification The End .
Meta-analytically supported o Strongest effects when requests are pro-social Compliance Foot-in-the-door technique: o A technique to get people to comply with a request, whereby people are presented first with a small request, to which they are expected to acquiesce, followed by a larger request, to which it is hoped they will also acquiesce Lowballing: o An unscrupulous strategy whereby a salesperson induces a customer to agree to purchase a product at a very low cost, and then subsequently raises the price; frequently the customer will still make the purchase at the inflated price Reciprocity: o People will feel obliged to repay others when they have been given something. Obedience to Authority Obedience: o Conformity in response to the commands of an authority figure o Norm of obedience Nazi Holocaust o Millions dead o How could this happen. • Evil people. • The banality of evil Holocaust inspired Stanley Milgram Obedience to Authority Behavioural Study of Obedience (Milgram, 1963) o Order naïve P to administer shocks to victim o Teacher (P) will administer shocks to the learner (C) when they get questions wrong o Shocks range from 15-450 volts: how far will people go. • Prodded by authority figure to continue • Samples of people predicted that 1% would go to 450 volts o 26/40 obeyed until the maximum shock was given Obedience to Authority Milgram Continued: o Original study was done on men; findings show up in women as well o Burger (2009): findings replicated across ethnicity, gender, age, education, and personality Obedience to Authority Normative Social Influence o Authority norm of obedience Informational Social Influence o Confusing situation look to experimenter for “guidance” Self-Justification The End .
______ is more likely if task/behaviour is important, the situation is ambiguous, others are experts
______ is more likely if task/behaviour is important, the situation is ambiguous, others are experts
Normative Social Influence: The influence of other people that leads us to ______ in order to be liked and accepted by them
Normative Social Influence: The influence of other people that leads us to ______ in order to be liked and accepted by them
Humans need to be accepted and liked. Groups have expectations for ______
Humans need to be accepted and liked. Groups have expectations for ______
Social Norms: The implicit or explicit rules a group has for ______
Social Norms: The implicit or explicit rules a group has for ______
Normative social influence can be exploited for good or bad. Examples: Eat healthier foods; Pro-environmental ______
Normative social influence can be exploited for good or bad. Examples: Eat healthier foods; Pro-environmental ______
Resisting Normative Social Influences: 1. Be aware the process is operating (whether you know it or not) 2. Take ______
Resisting Normative Social Influences: 1. Be aware the process is operating (whether you know it or not) 2. Take ______
Minority Influence: The case in which a minority of group members influences the ______ or beliefs of the majority
Minority Influence: The case in which a minority of group members influences the ______ or beliefs of the majority
Compliance: A change in ______ in response to a direct request from another person
Compliance: A change in ______ in response to a direct request from another person
Door-in-the-face technique: A technique to get people to comply with a request whereby people are presented first with a large request, which they are expected to refuse, and then with a smaller, more reasonable ______
Door-in-the-face technique: A technique to get people to comply with a request whereby people are presented first with a large request, which they are expected to refuse, and then with a smaller, more reasonable ______
Obedience: Conformity in response to the commands of an ______ figure
Obedience: Conformity in response to the commands of an ______ figure
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Study Notes
Conformity
- Conformity: a change in behavior as a result of the real or imagined influence of other people
- Examples: cults, violence, dictatorships, everyday situations
Why Do We Conform?
- We rely on social cues when in confusing or ambiguous situations
- Factors influencing conformity: social pressure, group size, culture
Informational Social Influence
- Conforming because we believe that others' interpretation of an ambiguous situation is more correct than ours
- Conforming because we believe that others' interpretation of an ambiguous situation is more correct than ours in choosing an appropriate course of action
Compliance
- Compliance: a change in behavior in response to a direct request from another person
- Techniques to get people to comply:
- Foot-in-the-door technique: present a small request, then a larger request
- Lowballing: induce a customer to agree to purchase a product at a low cost, then raise the price
- Reciprocity: people feel obliged to repay others when they have been given something
Obedience to Authority
- Obedience: conformity in response to the commands of an authority figure
- Norm of obedience: people tend to obey authority figures
- Examples: Nazi Holocaust, Milgram's Behavioral Study of Obedience (1963)
- Milgram's study: participants were ordered to administer shocks to a learner, with 26/40 obeying until the maximum shock was given
- Replication of Milgram's study: findings showed up in women, and across ethnicity, gender, age, education, and personality
Normative Social Influence
- The influence of other people that leads us to conform in order to be liked and accepted by them
- Humans need to be accepted and liked, and groups have expectations for behavior
- Social Norms: implicit or explicit rules a group has for behavior
Resisting Normative Social Influences
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- Be aware that the process is operating
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- Take responsibility
Minority Influence
- The case in which a minority of group members influences the attitudes or beliefs of the majority
Other Techniques
- Door-in-the-face technique: present a large request, then a smaller, more reasonable request
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