Conflict Management Styles Quiz: Find Your Approach

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Questions and Answers

What are the two dimensions along which an individual's behavior in conflict situations can be described?

assertiveness and cooperativeness

Describe the Competing mode in conflict situations according to the Thomas-Kilmann Instrument.

Competing is assertive and uncooperative—an individual pursues his own concerns at the other person’s expense.

How many different modes for responding to conflict situations are defined based on the underlying dimensions of human behavior?

Five

What does it mean to be 'power-oriented' in conflict situations according to the Thomas-Kilmann Instrument?

Using whatever power seems appropriate to win your own position—such as the ability to argue, rank, or economic sanctions. Signup and view all the answers

What does 'standing up for your rights' and defending a position refer to in the context of conflict situations?

Competing mode Signup and view all the answers

What are the characteristics of the Accommodating mode in conflict situations according to the Thomas-Kilmann Instrument?

The Accommodating mode is unassertive and cooperative, where an individual neglects their own concerns to satisfy the concerns of the other person. It involves an element of self-sacrifice, such as selfless generosity, obeying another person’s order when you would prefer not to, or yielding to another’s point of view. Signup and view all the answers

Explain the Avoiding mode in conflict situations according to the Thomas-Kilmann Instrument.

The Avoiding mode is unassertive and uncooperative, where the person neither pursues their own concerns nor those of the other individual. They do not deal with the conflict directly, and the behavior might take the form of withdrawal, sidestepping issues, or postponing the conflict resolution. Signup and view all the answers

How does the Competing mode manifest in conflict situations according to the Thomas-Kilmann Instrument?

The Competing mode is assertive and uncooperative, where an individual pursues their own concerns at the other person’s expense. It is power-oriented and involves using whatever power seems appropriate to win one's own position, such as the ability to argue, rank, or economic sanctions. Signup and view all the answers

What are the key features of the Avoiding mode in conflict situations based on the Thomas-Kilmann Instrument?

The Avoiding mode is characterized by being unassertive and uncooperative, where the individual neither pursues their own concerns nor those of the other person. This mode involves not dealing with the conflict directly and might take the form of withdrawal, sidestepping issues, or postponing the conflict resolution. Signup and view all the answers

Describe the characteristics of the Competing mode in conflict situations according to the Thomas-Kilmann Instrument.

The Competing mode is assertive and uncooperative, where an individual pursues their own concerns at the other person’s expense. It is a power-oriented mode where individuals use whatever power seems appropriate to win their own position, such as the ability to argue, rank, or economic sanctions. Signup and view all the answers

Study Notes

Conflict Situations and Behavior

A conflict situation occurs when two people's concerns appear incompatible.
In such situations, an individual's behavior can be measured along two dimensions: assertiveness and cooperativeness.

Assertiveness

Assertiveness refers to the extent to which a person attempts to satisfy their own concerns.

Cooperativeness

Cooperativeness refers to the extent to which a person attempts to satisfy the other person's concerns.

Modes of Responding to Conflict Situations

Competing

Competing is assertive and uncooperative.
In this mode, an individual pursues their own concerns at the other person's expense.
It's a power-oriented mode that involves using various forms of power to win one's own position.

Accommodating

Accommodating is unassertive and cooperative.
In this mode, an individual neglects their own concerns to satisfy the concerns of the other person.
It involves self-sacrifice and may manifest as selfless generosity, obeying another's order, or yielding to another's point of view.

Avoiding

Avoiding is unassertive and uncooperative.
In this mode, the person neither pursues their own concerns nor those of the other individual.
It involves not dealing with the conflict.

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Description

Discover your conflict resolution style with this quiz based on the Thomas-Kilmann Instrument. Explore your assertiveness and cooperativeness levels in conflict situations to gain insights into your behavior and approach to resolving conflicts.

Conflict Resolution Style Quiz

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