Podcast
Questions and Answers
Which of the following types of team is described as a group made up of geographically or organizationally dispersed members who are linked primarily through advanced information or telecommunications technologies?
Which of the following types of team is described as a group made up of geographically or organizationally dispersed members who are linked primarily through advanced information or telecommunications technologies?
- Task force
- Virtual (correct)
- Long distance
- Functional
- Command
Michael’s team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?
Michael’s team has evolved to the storming stage of team development. As team leader, what should Michael be emphasizing?
- Task accomplishment
- Lots of informal interaction
- Goal achievement
- Participation by all team members (correct)
- Disbanding the team
Task performance is no longer the top priority once some teams have evolved to the
Task performance is no longer the top priority once some teams have evolved to the
- storming stage
- performing stage
- adjourning stage (correct)
- norming stage
- achieving stage
Which of the following are informal operating guidelines that establish agreed-upon behaviors about how the team’s work will get done and what members can expect from each other?
Which of the following are informal operating guidelines that establish agreed-upon behaviors about how the team’s work will get done and what members can expect from each other?
Which of the following is the stage of team development in which members prepare for the team's disbandment?
Which of the following is the stage of team development in which members prepare for the team's disbandment?
The dominating style of conflict resolution is based on a
The dominating style of conflict resolution is based on a
Rashad is a team leader at Welldrilling.net. His team is made up of 15 coworkers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called
Rashad is a team leader at Welldrilling.net. His team is made up of 15 coworkers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called
During which stage of team development does team unity emerge?
During which stage of team development does team unity emerge?
All of the following are common dysfunctions of teams except
All of the following are common dysfunctions of teams except
Which of the following refers to the ability of teams to bring greater knowledge and skills to job tasks and enhance the potential of the organization to respond to new threats or opportunities in the environment?
Which of the following refers to the ability of teams to bring greater knowledge and skills to job tasks and enhance the potential of the organization to respond to new threats or opportunities in the environment?
Today, many virtual teams use which of the following to facilitate regular collaboration?
Today, many virtual teams use which of the following to facilitate regular collaboration?
Which of the following statements about cohesive teams is true?
Which of the following statements about cohesive teams is true?
Which of the following types of team can present enormous challenges for team leaders, who have to bridge gaps of time, distance, and culture?
Which of the following types of team can present enormous challenges for team leaders, who have to bridge gaps of time, distance, and culture?
Flashcards
First promotion on management ladder
First promotion on management ladder
A business-line position, the first step in a management career track within an organization.
Sexual Harassment Categories
Sexual Harassment Categories
Categories of sexual harassment include inappropriate/offensive behavior, coercion with threats, and solicitation with promises.
Female Advantage
Female Advantage
Hypothetical idea that women might be better managers due to a collaborative approach compared to a more competitive approach.
Workplace Diversity Dividends
Workplace Diversity Dividends
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Glass Ceiling
Glass Ceiling
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Stereotype
Stereotype
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Valuing Cultural Differences
Valuing Cultural Differences
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Monoculture
Monoculture
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Ethnocentrism
Ethnocentrism
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Traditional Diversity Dimensions
Traditional Diversity Dimensions
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Gender Discrimination
Gender Discrimination
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Shift to Pluralism
Shift to Pluralism
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Workplace Diversity Dividend (onsite daycare)
Workplace Diversity Dividend (onsite daycare)
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Coercion with threat of punishment
Coercion with threat of punishment
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Coaching
Coaching
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Mentor
Mentor
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Accommodation for working parents
Accommodation for working parents
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Modern Manager's Belief on Diversity
Modern Manager's Belief on Diversity
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Inclusive Dimensions of Diversity
Inclusive Dimensions of Diversity
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Glass Wall
Glass Wall
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Barriers to Entry
Barriers to Entry
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Study Notes
Conflict Resolution Styles
- Avoiding style: low assertiveness and low cooperativeness.
- Collaborating style: high assertiveness and high cooperativeness.
- Competing style: high assertiveness and low cooperativeness.
- Accommodating style: low assertiveness and high cooperativeness.
- Compromising style: medium assertiveness and medium cooperativeness.
Team Development Stages
- Forming: orientation, getting to know each other, understanding roles.
- Storming: conflict, disagreements, challenges to leadership.
- Norming: team unity and harmony emerge, clear roles are established.
- Performing: focus on task accomplishment, high levels of productivity.
- Adjourning: preparation for disbandment, celebrating achievements.
Team Types
- Virtual team: geographically or organizationally dispersed, relying on technology for interaction.
- Global team: cross-border, members from various nationalities.
- Project team: formed for a specific activity, disbands when the task is complete.
- Cross-functional team: employees from different departments, diverse expertise.
- Self-directed team: empowered to manage themselves.
- Command team, Functional group, Special-purpose team: (listed in the above data, but not detailed)
Team Dynamics
- Free riding: team members participate less, allowing others to do more work.
- Team norms: informal guidelines for team behavior.
- Team cohesiveness: degree of unity and harmony within the team.
- Socioemotional roles: roles focusing on maintaining relationships, like following, compromising, and encouraging.
- Team effectiveness: relates to meeting team and individual needs, capacity to adapt, and productive output.
- Team dysfunctions: challenges like lack of trust, fear of conflict, lack of commitment, avoidance of accountability, and low results orientation.
Additional Concepts
- Communication channels: downward, upward, horizontal, diagonal, formal, informal (grapevine), virtual.
- Channel richness: the amount of information a communication channel can transmit.
- Nonverbal communication: communication through actions, behavior, and not necessarily words.
- Effective communication principles for managers: clarifying purpose, using multiple media, connecting emotionally, establishing credibility, respecting readers, concise writing.
- Leadership Styles: Charismatic, Transactional, Situational, Interactive, Servant, Authentic.
- Sources of power, Positional (legitimate, reward, coercive) Personal (expert, referent).
- Level 5 leadership: a leadership hierarchy emphasizing humility and a balanced approach to management.
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Description
This quiz explores key concepts related to conflict resolution styles, stages of team development, and different team types. Understand how these elements contribute to effective teamwork and communication. Perfect for anyone looking to enhance their collaborative skills.
