Questions and Answers
Disgruntled employees who are leaving their jobs sometimes think they have a right to take copyrighted material that they created for the business, even though it doesn't belong to them. This is called ___
data theft
What are the appropriate business email etiquette practices?
- Remember that potentially negative news is best given face-to-face. - Keep attachments small.
In the work environment, it is often necessary to have multiple users on the same call. This feature is ___ calling.
conference
Software that gives network administrators the ability to provide computer assistance from a central location by allowing them to display and control any computer on the network is called ___ software.
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SCMS makes lean manufacturing processes such as just-in-time inventory practical. SCMS stands for ___ chain management software.
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Business owners, copyright holders, and the network administrators publish ___ so that users understand what is expected and permissible when they use the network, computer equipment, and/or software.
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Intrusion Detection Systems (IDS) use several techniques to protect networks. One is called a 'halt', which stops the hacker from progressing into the network. Another is called a(n) _____, which closes the access point used by the hacker.
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What are key characteristics of a professional email?
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What defines an unprofessional email?
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While you sometimes find this used in smaller business networks, employee ____ software is impractical for large networks because of the number of users and the potential for misuse.
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What should managers and network administrators establish?
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What are possible consequences of not setting a computer ethics policy?
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Collecting data, interpreting information gleaned from a database, and preparing reports for senior management are tasks that are typically assigned to a ___.
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The roles of ensuring an organization's sensitive information is kept safe, keeping an organization's networks secure, and developing security measures for an organization's IS typically falls to the information system ____ manager.
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Katie loves instant messaging because she has friends that live overseas. Unlike texting, which requires a cellular connection, all Katie needs to IM is an app and a(n) ____ connection.
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A form of email fraud where criminals change the account where money is being transferred is called a ___ scam.
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If you own a small business, what can you do to ensure your computers and data are kept secure?
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Sometimes used in smaller business networks, employee ___ software is impractical for large networks because of the number of users and the potential for misuse.
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A common feature of a business landline (hardwire) telephone services is the ability to have multiple users on the same call. This feature is ____.
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What is the importance of the From and/or Subject lines in an email?
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What does the Salutation in an email do?
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What does the Body of an email do?
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What does the Close of an email do?
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Before you use your employer's computer network, you'll probably have to read and sign that you agree to abide by the network's ___ user policy.
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Executives rely on ___ software because it provides tools to run an entire corporation.
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Study Notes
Data Theft and Ethics
- Disgruntled employees may incorrectly believe they can take copyrighted material created for the business, known as data theft.
- Establishing computer ethics policies and enforcing them is crucial for managers and network administrators.
Business Communication
- Negative news is best communicated face-to-face rather than through email.
- Professional email etiquette includes being concise, stating when a return call can be expected, and keeping attachments small.
- Salutation in emails sets the tone, while the body succinctly discusses the purpose of the message.
Conference Calling
- Conference calling allows multiple participants to join the same call, a common feature in business communication.
Remote Management
- Remote desktop software enables network administrators to assist and control computers from a central location.
Supply Chain Management Software
- Supply Chain Management Software (SCMS) supports lean manufacturing processes, such as just-in-time inventory.
Acceptable Use Policies (AUPs)
- AUPs are published by business owners and administrators to outline user expectations when interacting with network, computer equipment, and software.
Intrusion Detection Systems
- IDS employ techniques like "halt" to stop hackers and "block" to close access points used by intruders.
Email Fraud
- Wire-wire scams target email users by altering the account information for fund transfers.
Data Security for Small Businesses
- To maintain security, small business owners should keep software updated, back up data regularly, and physically secure their computers.
Data Analysis
- Data analysts are responsible for collecting data, interpreting information, and preparing reports for management.
Information System Security
- The role of managing the security of an organization’s sensitive information and networks typically falls to the information system security manager.
Communication Software
- Instant messaging requires an internet connection, distinguishing it from text messaging, which relies on cellular service.
Monitoring Software
- Monitoring software may be impractical in large networks due to the high number of users and risk of misuse.
Email Structure
- The From and Subject lines of an email significantly influence the likelihood of the email being opened.
- The closing of an email should profess a professional tone to conclude the message effectively.
Acceptable User Policies
- Users usually must read and agree to the network's acceptable user policy before accessing the employer's computer network.
Enterprise Resource Planning Software
- Executives rely on Enterprise Resource Planning (ERP) software for comprehensive tools to manage corporate operations.
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Description
Test your knowledge with these flashcards on computers in business. Covering key concepts such as data theft and email etiquette, this quiz will help you understand important practices in a business environment. Perfect for students and professionals alike.