Computer Liability, Safety & Reliability

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Questions and Answers

Which of the following scenarios best illustrates a situation involving 'computer liability'?

  • A programmer uses open-source libraries to develop a mobile application.
  • A hospital's patient database is breached due to a security vulnerability in their software, exposing sensitive patient information. (correct)
  • A software company releases a new operating system with enhanced security features.
  • A user installs a new antivirus program on their computer to protect against malware.

What is the primary focus of 'hardware reliability' in the context of computer systems?

  • Guaranteeing the dependability of a computer's physical components, such as the hard drive and motherboard, over time. (correct)
  • Protecting computer systems from unauthorized access and cyber threats.
  • Optimizing the performance of a computer's central processing unit (CPU).
  • Ensuring that software applications are up-to-date and free of bugs.

In the context of computer liability, why is it important for companies to assure the accuracy and trustworthiness of the information they communicate?

  • To comply with industry standards and best practices.
  • To improve customer satisfaction and loyalty.
  • To gain a competitive advantage in the marketplace.
  • To prevent potential legal penalties and financial losses resulting from inaccurate information. (correct)

Which of the following is the MOST critical characteristic of a safety-critical system?

<p>High reliability of performance functionality with virtually no margin of error. (B)</p> Signup and view all the answers

What is the primary ethical responsibility of system developers in relation to safety-critical systems?

<p>Adhering to industry standards, ensuring safety, transparency, and accountability in system design and evaluation. (C)</p> Signup and view all the answers

Which method focuses on identifying potential causes of failure in safety-critical systems?

<p>Fault Tree Analysis (FTA) (D)</p> Signup and view all the answers

What is the main goal of 'Values in Design'?

<p>To ensure technology reflects important human values like privacy, security, and fairness. (D)</p> Signup and view all the answers

In the context of 'Values in Design', what does 'empirical investigations' involve?

<p>Studying how people interact with the technology to see if it supports desired values. (B)</p> Signup and view all the answers

What is a key challenge in implementing 'Values in Design'?

<p>Deciding which values are most important, especially when they conflict (like convenience vs. privacy). (C)</p> Signup and view all the answers

Which scenario exemplifies a software design problem related to 'requirements ambiguity'?

<p>Stakeholders have different understandings of the project’s specifications, leading to miscommunication and implementation errors. (C)</p> Signup and view all the answers

A company experiences a surge in user traffic to its e-commerce website, causing slow loading times and frequent crashes. Which software design problem is the company MOST likely facing?

<p>Scalability Issues (A)</p> Signup and view all the answers

Why is the elimination of hardware switches being considered?

<p>To improve cost efficiency, energy efficiency, and scalability. (A)</p> Signup and view all the answers

What is a potential drawback of relying solely on software-based controls instead of hardware switches?

<p>Greater susceptibility to cyberattacks and software glitches. (B)</p> Signup and view all the answers

How does the elimination of hardware switches shift the focus regarding user interaction with computer systems?

<p>It places greater importance on user interface design for virtual controls and system feedback. (D)</p> Signup and view all the answers

In the discussion of accountability in a computerized society, what is a key concern regarding AI in hiring and loan approvals?

<p>The need for explainable and unbiased decision-making processes. (B)</p> Signup and view all the answers

Flashcards

Computer Liability

Legal responsibility for damages caused by computers, software, or online services. This includes data breaches and unauthorized access.

Hardware Reliability

The dependability of a computer's physical parts over time.

Software Reliability

The dependability of computer programs and applications.

Computer Safety

Protecting systems, networks, and data from unauthorized access, damage, or theft.

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Safety-Critical Systems

Systems where errors could cause damage, physical injury, or large economic loss. Requires high reliability of performance.

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"Values in Design"

Ensures technology reflects human values to improve privacy, security, fairness, and inclusivity.

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Software and Design problems

Flaws in system architecture, poor user interface choices, and more. Prevents the software's performance, usability, or maintainability

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Requirements Ambiguity

Unclear or vague specifications for a project leading to miscommunication.

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Scalability Issues

A system cannot efficiently handle increasing loads or user numbers.

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Security Risks

Vulnerabilities within a software application that could be exploited by malicious actors. Arising from poor coding practices, neglected security measures, etc

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User Experience Trade-offs

Situations where designers choose between elements that improve one aspect of user experience while potentially harming another.

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Hardware Switch

A physical device or component used to control the flow of electricity or signal within a system.

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Software-Based Control

Instead of physical switches, computers would rely more on software or virtual interfaces to manage functions.

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Security Considerations

More reliance on software means there's also a higher risk of cyberattacks targeting control mechanisms.

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Mechanisms to Track and Audit Digital Actions

Digital logging and forensic analysis; cybersecurity measures like encryption, access controls, and authentication protocols.

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Study Notes

Computer Liability

  • Computer liability is the legal responsibility of individuals or organizations for damages caused by their use of computers, software, or online services
  • Liability includes issues like data breaches, software defects, or unauthorized access
  • Individuals may be held legally accountable if their computer-related actions cause harm to others

Malfunction of Computers - Hardware and Software Reliability

  • Hardware reliability refers to the dependability of a computer's physical components over time without failure
  • Software reliability is the dependability of programs and applications to perform tasks accurately and consistently

Safety

  • Computer safety involves protecting computer systems, networks, and data from unauthorized access, damage, theft, or disruption
  • Systems must operate securely and reliably, while being safeguarded from cyber threats

Misinterpretation of Information

  • Misinterpretations about computer liability can cause legal and operational issues for enterprises
  • Misinterpretations includes imprecise communication, a lack of legal knowledge, or reliance on wrong sources
  • Underestimating responsibility for safeguarding computer systems can lead to inadequate security measures and potential legal action

Liability for Defective Information

  • Providing false or misleading information about computer liability can lead to financial losses or legal infractions
  • Software vendors may be held accountable if they make false claims about product compatibility
  • Establishing culpability necessitates expert analysis to demonstrate that erroneous information caused injury

Evaluation of Safety-Critical Systems

  • Safety-critical systems are those where errors could cause damage, injury, or large economic loss
  • These systems require high reliability in industries like aviation, health care, automotive, and energy
  • Examples include flight control, medical devices, vehicular safety, and nuclear reactor control
  • Evaluation is essential for real-world safety and functionality due to their complexity and potential impact

Importance of Evaluation of Safety-Critical Systems

  • Preserving human life is the main reason for evaluating safety-critical systems
  • Failure of systems in aviation, healthcare, or automotive can result in loss of life
  • Environmental and Societal Impact: Safety-critical systems carry the risk of environmental damage
  • Malfunctions in nuclear power plants could lead to meltdowns or radioactive leaks
  • System developers must perform their ethical obligation within industry standards to ensure system safety

Methods for Evaluating Safety-Critical Systems

  • Verification ensures the system is built correctly
  • Validation ensures it is serving its intended purpose

Safety Analysis

  • Fault Tree Analysis (FTA) identifies potential causes of failure
  • Failure Modes and Effects Analysis (FMEA) analyzes how serious potential failure modes are
  • Determining Hazardous Situation and risk

Testing

  • Simulation/Modeling predicts system behavior in different scenarios
  • Stress Testing checks system performance under extreme conditions
  • Redundancy/Failover Testing checks backup systems to ensure they work in case of failure

Values in Design

  • Values in Design ensures technology reflects human values such as privacy, security, fairness, and inclusivity
  • It aligns with societal values and is guided by Value Sensitive Design (VSD)
  • VSD, a method developed by researchers like Batya Friedman, helps designers think about values from the start

How It Works

  • Conceptual investigations figures out who's affected and what values matter to them
  • Empirical investigations studies how people interact with the technology to see if it supports those values, using surveys and interviews
  • Technical investigations tweaks the design to better fit the values, like adding privacy setting to a website

Why It Matters

  • Without considering values, technology can cause problems
  • Social media apps leaking personal data or AI systems showing bias
  • VSD incorporates ethics into design; deciding on values is challenging (e.g., convenience vs. privacy)

Software and Design Problems

  • Problems arise during designing and developing software applications; flaws in system architecture, poor user interface choices, and inadequate functionality
  • Potential errors can hinder the software's performance, usability, or maintainability
  • Software design doesn't effectively meet the intended requirements during usage and development

Requirements Ambiguity

  • The Software and design refers to unclearness, vagueness, or open to multiple interpretations; like miscommunication, incorrect implementation, and delays during development

Scalability Issues

  • Problems arise when a system cannot efficiently handle increasing loads or user numbers.
  • Results in slow performance, crashes, beyond the initial capacity.

Security Risks

  • Refers to potential vulnerabilities within a software application, gain unauthorized access to sensitive data and Neglecting essential security measures

Technology Changes

  • Technology change is needed to adapt to new tools, frameworks
  • Developers continuously learn and maintain relevant software, leading to migration, compatibility issues

User Experience Trade-offs

  • Designers choose between design elements that may improve one aspect of the user while harming another

Elimination of Hardware Switch

  • A hardware switch refers to a physical device or component used to control electricity or signal

Why We Need to Eliminate Hardware Switch

  • Cost Efficiency hardware switches are expensive to maintenance
  • Energy Efficiency consume physical resources for their operation
  • Scalability and Flexibility software-based solutions and virtual switches can be more scalable
  • Ease of Configuration and Management managing a large number of physical hardware switches can be complex and time-consuming

Advantage & Disadvantage of Eliminating Hardware Switch

  • Software-Based Control computers would rely more on software or virtual interfaces functions
  • Example: Alexa, a voice-controlled software that allows users to interact with devices and services using voice commands

Advantages

  • The computer would automate tasks previously triggered manually via hardware switches
  • User Interface: UI needs to handle virtual power controls, settings adjustments, and system feedback to easily use the system
  • Energy Efficiency: Hardware switches consume physical resources

Disadvantages

  • Increased Complexity in Repair: Hardware switches are tangible and can be easily replaced or repaired when they fail
  • Security Consideration: More reliance on software means there's a higher risk of cybersecurity
  • Reliability Concerns Eliminating these software or touch control might result in delays, software glitches, or unreliable behavior
  • Dependency of Specific OS or firmware: Vendor Lock-in, lack of flexibility, and maintenance costs

Taking Responsibility - Accountability in a Computerized Society

  • Shifting from human controlled physical mechanisms to software-driven decision-making in digital systems
  • Responsible digital governance is critical, ethical, legal, and security concerns

Accountability in a Computerized Society

  • When software controlled system fails: autonomous system or smart home security, who is held accountable?
  • Ensure transparency in decision-making: Algorithm criteria and audit ability of decisions
  • Automated Trading Systems Regulators ensure algorithmic strategies from unfair advantage and market manipulation

Cybersecurity Measures:

  • Encryption, access control, and authentication protocols, only authorized personnel can critical digital systems.
  • Reduces malicious tampering and negligence

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