Podcast
Questions and Answers
What is the first step to perform the external visual inspection?
What is the first step to perform the external visual inspection?
- Ensure network cables are properly attached
- Turn off the computer, monitor, and peripherals (correct)
- Check the keyboard and mouse cables
- Verify power cable connections
How should PS/2-compatible mouse interface cable connectors be identified?
How should PS/2-compatible mouse interface cable connectors be identified?
- By connector shapes
- By labels (correct)
- By size differences
- By color differences
What is required to ensure a firm connection for a serial mouse interface cable?
What is required to ensure a firm connection for a serial mouse interface cable?
- Additional adapters
- Connector size
- Captive screws (correct)
- Color coding
How should devices be connected to serial and parallel port connectors?
How should devices be connected to serial and parallel port connectors?
What should be ensured about network cables during the external visual inspection?
What should be ensured about network cables during the external visual inspection?
In what state should the computer, monitor, and peripherals be during the external visual inspection?
In what state should the computer, monitor, and peripherals be during the external visual inspection?
What is the first step to observe during the boot routine?
What is the first step to observe during the boot routine?
If the Num Lock indicator on the keyboard does not light up after a long pause, what should be troubleshot?
If the Num Lock indicator on the keyboard does not light up after a long pause, what should be troubleshot?
Which of the following is NOT mentioned as an indication to observe during the boot routine?
Which of the following is NOT mentioned as an indication to observe during the boot routine?
If one or more keys on the keyboard are sticking, what is the recommended action?
If one or more keys on the keyboard are sticking, what is the recommended action?
What should be done if the power supply fan is not running normally?
What should be done if the power supply fan is not running normally?
What should be done after inspecting the exterior of the computer for physical damage?
What should be done after inspecting the exterior of the computer for physical damage?
Flashcards
First step of visual inspection?
First step of visual inspection?
The first step of an external visual inspection is to ensure all devices are powered off.
Identifying PS/2 connectors
Identifying PS/2 connectors
PS/2 mouse interface cable connectors can be identified by their labels.
Serial cable connection
Serial cable connection
Captive screws are required to ensure a firm connection for a serial mouse interface cable.
Connecting to serial/parallel ports
Connecting to serial/parallel ports
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Network cable check
Network cable check
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First boot routine step
First boot routine step
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Sticking keyboard keys
Sticking keyboard keys
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Power supply fan not running
Power supply fan not running
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Next: Observing the boot!
Next: Observing the boot!
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Num Lock indicator off
Num Lock indicator off
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Study Notes
External Visual Inspection
- The external visual inspection involves a quick inspection of the exterior of the computer, monitor, keyboard, peripherals, and cables.
- Verify that all power cables are properly connected to the computer, monitor, and peripherals, and their power sources.
- Verify that the keyboard and mouse interface cables are firmly attached to the proper connectors on the back of the computer.
- Verify that network cables (if present) are properly attached.
- Verify that devices attached to the serial and parallel port connectors are properly connected.
- Verify that the video interface cable is firmly attached to the video connector on the back panel or to a video expansion card, and also to the connector on the back of the monitor.
- Inspect all external monitor controls for any obvious damage or improper settings.
- Inspect the keyboard to ensure that no keys are sticking.
- Inspect the exterior of the computer, including all controls and indicators, and all user-accessible data storage devices for any signs of physical damage.
Observing the Boot Routine
- Boot the system and observe the system for any indications of problems.
- Check the power supply fan; if it doesn't run normally, troubleshoot the system power supply.
- Watch the , , and indicators on the upper-right corner of the keyboard; they should flash momentarily and then the Num Lock indicator should light up and remain on (unless the Num Lock option is set to Off in the System Setup program).
- Observe the system for beep codes, system error messages, diskette-drive and hard-disk drive access indicators during the boot routine.
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