Computer Based Systems
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Questions and Answers

During the 'Analyzing System Needs' phase, which activity directly contributes to understanding how decisions are currently structured within the system?

  • Completing the data dictionary.
  • Creating data flow diagrams.
  • Analyzing the structured decisions made. (correct)
  • Preparing and presenting the system proposal.

Which of the following activities is most crucial during the 'Designing the Recommended System' phase to ensure data integrity and security?

  • Designing files and/or database.
  • Designing the human-computer interface.
  • Designing system controls. (correct)
  • Designing procedures for data entry.

In the 'Developing and Documenting Software' phase, what is the system analyst's primary responsibility concerning documentation?

  • Writing the code for the core modules.
  • Designing the database schema.
  • Removing syntax errors from the program code.
  • Working with users to develop effective documentation. (correct)

During the 'Testing and Maintaining the System' phase, how does maintenance documentation primarily contribute to the system's longevity?

<p>By guiding future updates and troubleshooting. (B)</p> Signup and view all the answers

Which activity is critical in the 'Implementing and Evaluating the System' phase to minimize disruption and ensure user adoption?

<p>Training users. (B)</p> Signup and view all the answers

If a systems analyst focuses primarily on integrating new technologies with legacy systems, which quality is most essential for this role?

<p>Understanding of both old and new technologies. (A)</p> Signup and view all the answers

Imagine that a system implementation has resulted in a loss of data. During which phase of the systems development life cycle could better planning have best prevented this outcome?

<p>Designing the Recommended System. (B)</p> Signup and view all the answers

A company is struggling with poor user adoption of a new information system. Which step in the systems development life cycle was most likely deficient?

<p>User training. (C)</p> Signup and view all the answers

Which of the following best describes the role of information in a business, according to the text?

<p>Information can be a critical factor in determining the success or failure of a business and must be managed correctly. (A)</p> Signup and view all the answers

How does managing computer-generated information differ from handling manually produced data?

<p>Computer-generated information requires specialized systems and processes for effective management. (D)</p> Signup and view all the answers

A hospital administrator needs a system to analyze patient readmission rates and identify factors contributing to these readmissions. Which type of system would be most suitable?

<p>Management Information System (MIS) (A)</p> Signup and view all the answers

Which system is designed to directly support scientists, engineers, and doctors in their professional activities?

<p>Knowledge Work System (KWS) (A)</p> Signup and view all the answers

A company wants to implement a system to process customer orders, track inventory, and generate invoices. Which type of system is most appropriate for this purpose?

<p>Transaction Processing System (TPS) (D)</p> Signup and view all the answers

Which level of an organization is most closely associated with Transaction Processing Systems (TPS)?

<p>Operational Level (A)</p> Signup and view all the answers

An engineer uses a Computer-Aided Design (CAD) system to design a new product. Under which system category does CAD fall?

<p>Knowledge Work System (KWS) (C)</p> Signup and view all the answers

Which of the following activities is most characteristic of an Office Automation System (OAS)?

<p>Sharing documents and communicating through email. (D)</p> Signup and view all the answers

A company's executive team needs a system that provides summarized data and allows them to drill down into specific details to make strategic decisions. Which type of system would best meet these needs?

<p>Management Information System (MIS) (A)</p> Signup and view all the answers

Which of the following best exemplifies a Transaction Processing System (TPS)?

<p>A system that processes customer payments on an e-commerce website. (C)</p> Signup and view all the answers

Which type of system is designed to capture and utilize the knowledge of an expert in order to solve a specific problem?

<p>Expert System (ES) (C)</p> Signup and view all the answers

Which of the following best describes the primary function of an Enterprise Resource Planning (ERP) system?

<p>Integrating various information systems across different management levels and functions. (D)</p> Signup and view all the answers

A company wants to improve team collaboration and communication across different geographical locations. Which system would be MOST suitable for this purpose?

<p>Computer-Supported Collaborative Work System (CSCWS) (D)</p> Signup and view all the answers

Which of the following is NOT a typical benefit of implementing e-commerce and web systems for a business?

<p>Guaranteeing a reduction in operational costs across all departments. (C)</p> Signup and view all the answers

In the context of system development, what is the PRIMARY risk of installing a new system without proper planning and analysis?

<p>User dissatisfaction and system disuse. (B)</p> Signup and view all the answers

Which role of a systems analyst involves acting as a bridge between different stakeholders and facilitating the implementation of new systems or processes?

<p>Agent of change (C)</p> Signup and view all the answers

What is the purpose of the Systems Development Life Cycle (SDLC)?

<p>To provide a structured approach for solving business problems through specific phases of analyst and user activities. (A)</p> Signup and view all the answers

During which phase of the Systems Development Life Cycle (SDLC) are interviews conducted with user management to understand problems, opportunities, and objectives?

<p>Identifying Problems, Opportunities, and Objectives (C)</p> Signup and view all the answers

Which of the following activities is NOT typically performed during the 'Determining Human Information Requirements' phase of the SDLC?

<p>Developing detailed system design specifications. (A)</p> Signup and view all the answers

Which of the following is an example of open-source software?

<p>Linux Operating System (C)</p> Signup and view all the answers

What is the term used for wireless communication in the context of electronic commerce?

<p>M-commerce (D)</p> Signup and view all the answers

A systems analyst is tasked with designing a new system that incorporates voice, video, and email communication into the organization's existing network. Which type of system are they MOST likely working with?

<p>Wireless System (B)</p> Signup and view all the answers

Which of the following qualities is MOST important for a systems analyst to possess, considering they must interact with various stakeholders and understand complex technical details?

<p>Effective communication skills (A)</p> Signup and view all the answers

A company wants to implement a system that allows executives to access real-time data for making unstructured strategic decisions. Which type of system would be MOST suitable for this purpose?

<p>Executive Support System (ESS) (D)</p> Signup and view all the answers

Which of the following examples represent using a Decision Support System (DSS)?

<p>Using financial planning software to perform 'what-if' analysis for budgeting. (C)</p> Signup and view all the answers

Flashcards

Computer-Based Systems

Computer-based systems are critical for systems analysts.

Information Importance

Information fuels business and can determine success or failure.

Systems Analyst Role

Systems analysts recommend, design, and maintain systems for users.

Transaction Processing Systems (TPS)

TPS process large amounts of data for routine transactions.

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Office Automation System (OAS)

OAS supports data workers who share information.

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Knowledge Work System (KWS)

KWS supports professional workers.

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Management Information System (MIS)

MIS supports organizational tasks including decision making.

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TPS focus

Routine business transactions

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OAS focus

Share information, but do not usually create new knowledge

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KWS focus

Supports professional workers

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Analyst Knowledge

Understanding of business functions, people, goals, data, and procedures.

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Analyzing System Needs

Creating data flow diagrams, completing the data dictionary, analyzing structured decisions, and preparing a system proposal.

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Designing the System

Design procedures for data entry, UI design, create system controls, file design, and plan backup.

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Software Development

System analysts work with programmers. Develop software, documentation, remove errors and create help resources.

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System Testing & Maintenance

Testing the system, performing maintenance, and maintaining documentation.

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System Implementation

Training users, converting from old to new system, and evaluating the implemented system.

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SDLC

A series of steps used to manage the development and lifecycle of a system.

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Decision Support System (DSS)

A system that aids decision-makers by using tools like 'what-if' analysis and modeling.

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Expert System (ES)

A system that uses captured expert knowledge to solve specific problems and provide recommendations.

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Executive Support System (ESS)

A system that helps executives make strategic decisions by providing informed data, like drill-down analysis.

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Group Decision Support System (GDSS)

A system that supports group interaction with electronic tools, like email or shared documents.

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Computer-Supported Collaborative Work System (CSCWS)

A general term for systems that support team collaboration using network computers and 'groupware'.

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Ecommerce and Web Systems

Integrating online sales and marketing into a system to increase user awareness and global reach.

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Enterprise Resource Planning (ERP) Systems

A system that integrates many different information systems across different management levels and functions.

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Wireless Systems

Communication networks integrating voice, video and email into organizational or industry networks.

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Open Source Software

Software where the source code is available for users to distribute, share, and modify.

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Need for Systems Analysis and Design

A structured approach to analyze & design information systems, vital for preventing user dissatisfaction.

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Roles of the Systems Analyst

Consultant, supporting expert, and agent of change.

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Qualities of the Systems Analyst

Problem solver, communicator, ethical, self-disciplined, and self-motivated.

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Systems Development Life Cycle (SDLC)

A phased approach to solving business problems with specific analyst/user activities in each phase.

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Identifying Problems, Opportunities, and Objectives (Activities)

Interviewing, summarizing knowledge, estimating scope, documenting results.

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Determining Human Information Requirements (Activities)

Interviewing, sampling data, questionnaires, observation, prototyping.

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Study Notes

  • Information fuels business and determines its success or failure.
  • Information must be managed correctly, especially when computer-generated.

Systems Analyst's Role

  • Systems analysts recommend, design, and maintain systems for users, and may be involved with systems at any organizational level.
  • Systems analysts must be able to work with all kinds of people and be experienced with computers.
  • Primary roles: consultant, supporting expert, and agent of change.
  • Qualities include being a problem solver, communicator, ethical, self-disciplined, and self-motivated.

Types of Computer-Based Systems

  • Transaction Processing Systems (TPS) process large amounts of data for routine business transactions, supporting the day-to-day operations. Examples are payroll and inventory management.
  • Office Automation Systems (OAS) support data workers who share information but do not usually create new knowledge. Examples include word processing and email.
  • Knowledge Work Systems (KWS) support professional workers like scientists and engineers. Examples include computer-aided design systems.
  • Management Information Systems (MIS) support a broad spectrum of tasks, including decision analysis.
  • Decision Support Systems (DSS) aid decision-makers.
  • Expert Systems (ES) capture and use expert knowledge to provide recommendations.
  • Executive Support Systems (ESS) help executives make unstructured strategic decisions.
  • Group Decision Support Systems (GDSS) allow group members to interact with electronic support.
  • Computer-Supported Collaborative Work Systems (CSCWS) is a term that is more general than GDSS, and may include "groupware".

Integrating New Technologies

  • Systems analysts need to be aware of how integrating new technologies affect all types of systems.
  • New technologies to be integrated, include ecommerce and web systems, Enterprise Resource Planning (ERP) systems, wireless systems, and open-source software.
  • Benefits of Ecommerce and Web Systems: Increasing user awareness, 24-hour access for users, improved interface design, and global reach.
  • Enterprise Resource Planning (ERP) Systems: Integrate information systems across different management levels and functions. Examples include SAP and Oracle.
  • Wireless Systems: Systems analysts design wireless communication networks for integrating voice, and video. Wireless communication is referred to as m-commerce.
  • Open Source Software: Offers an alternative of traditional software development where proprietary code is hidden from the users
  • There is a continued need for systems analysis and design, because installing a system incorrectly can lead to user dissatisfaction and disuse.

Systems Development Life Cycle (SDLC)

  • The systems development life cycle (SDLC) is a phased approach to solving business problems. It is developed through analyst and user activities.
  • Each phase has unique user activities.

SDLC Phases

  • Identifying Problems, Opportunities, and Objectives: Interviewing, summarizing knowledge, scope estimation, and documenting results in a feasibility report is required.
  • Determining Human Information Requirements: Interviewing, hard data sampling, questionnaires, observation, and prototyping are used to understand what users need to make the new system usable.
  • Analyzing System Needs: Create data flow diagrams, complete the data dictionary, analyze structured decisions and prepare and present the system proposal. Output a recommendation about how the system should be built
  • Designing the Recommended System: Design procedures for data entry, design the human-computer interface, design system controls, design files and/or database and design backup procedures.
  • Developing and Documenting Software: System analysts work with programmers to develop software and produce documentation.
  • Testing and Maintaining the System: Testing, system maintenance, and documenting maintenance and problems helps create updated programs.
  • Implementing and Evaluating the System: Training users and system evaluation leads to trained and experienced personnel.

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Description

Businesses rely on information, making its management crucial. Systems analysts play a key role in designing and maintaining these systems. They work with diverse teams and use computer expertise to improve business operations.

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