Compensation and Benefits Services Quiz

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Questions and Answers

Employee rewards include all forms of pay or rewards going to employees and arising from their ______.

employment

Monetary rewards can be direct, such as wages and bonuses, or indirect, like retirement programs and ______.

insurance

Non-monetary rewards refer to programs established by employers to satisfy employees in terms of job content and job ______.

context

A compensation system must comply with ______ requirements.

<p>legal</p> Signup and view all the answers

One of the reasons for employee rewards is to encourage motivation by providing a system that improves ______.

<p>satisfaction</p> Signup and view all the answers

To remain competitive in the labor market, organizations need to reward employees for ______ performance.

<p>past</p> Signup and view all the answers

Job ______ can include aspects like enlargement, enrichment, and empowerment to improve employee satisfaction.

<p>design</p> Signup and view all the answers

To control the compensation budget, companies must ensure that the system is aligned with organizational ______.

<p>goals</p> Signup and view all the answers

The ______ method ranks each job relative to all other jobs.

<p>job ranking</p> Signup and view all the answers

The ______ method is a quantitative job evaluation procedure.

<p>point</p> Signup and view all the answers

In the job classification system, jobs are classified and grouped according to predetermined ______.

<p>wage grades</p> Signup and view all the answers

The wage curve represents the relationship between the relative worth of jobs on the ______ axis.

<p>x</p> Signup and view all the answers

The ______ paid for jobs is determined by rates within the organization and by other organizations.

<p>wages</p> Signup and view all the answers

The salary band for a Senior Manager starts from ______ RM per month upwards.

<p>7000</p> Signup and view all the answers

An Engineer is classified under a salary band of ______ to 5000 RM per month.

<p>2500</p> Signup and view all the answers

The minimum salary for a Secretary is ______ RM per month.

<p>1500</p> Signup and view all the answers

Employees whose compensation is computed on the basis of weekly, biweekly, or monthly pay periods are known as ______ workers.

<p>salary</p> Signup and view all the answers

A well-designed salary structure helps management to reward performance while controlling overall base salary ______.

<p>cost</p> Signup and view all the answers

Factors affecting the pay mix include attraction, motivation, and ______ of good employees.

<p>retention</p> Signup and view all the answers

A formal comparison of jobs to determine their worth relative to one another is known as ______.

<p>job evaluation</p> Signup and view all the answers

Discretionary benefits are often given to the jobholder in recognition of their ______ and function of the position.

<p>status</p> Signup and view all the answers

To maintain internal and external pay equity, organizations often conduct a ______ survey.

<p>salary</p> Signup and view all the answers

Once given, discretionary benefits are often difficult to ______.

<p>withdraw</p> Signup and view all the answers

Non-mandatory benefits can include various ______ like travel, meals, and housing.

<p>allowances</p> Signup and view all the answers

Symbols like skills, effort, responsibilities, and working conditions are referred to as ______ factors in job evaluation.

<p>compensable</p> Signup and view all the answers

Salary structures are important for ensuring pay levels for groups of jobs are competitive ______ and equitable internally.

<p>externally</p> Signup and view all the answers

Healthcare benefits may encompass insurance plans for dental, optical, and ______ health.

<p>mental</p> Signup and view all the answers

The area from which employers obtain certain types of workers is referred to as the labor ______.

<p>market</p> Signup and view all the answers

An employee assistance program provides counseling for a wide variety of ______ confronting employees.

<p>problems</p> Signup and view all the answers

For employers, administration of employee benefits can be time consuming and ______.

<p>costly</p> Signup and view all the answers

A work/life environment is created by offering services that balance employees' work and ______ needs.

<p>personal</p> Signup and view all the answers

Services such as food services and transportation pooling are examples of ______ services for employees.

<p>other</p> Signup and view all the answers

The EPF is a compulsory savings system for workers to prevent them from becoming ______ once they retire.

<p>impoverished</p> Signup and view all the answers

Employers must deduct the EPF contributions from employees' wages and pay it along with the employer’s ______.

<p>contribution</p> Signup and view all the answers

The EPF Act 1991 requires employers to follow the rates set out in the Third ______.

<p>Schedule</p> Signup and view all the answers

Under the EPF Account Restructuring, members’ accounts will be changed from two accounts to ______.

<p>three</p> Signup and view all the answers

SOCSO provides benefits to employees who encounter work-related accidents or contract an occupational ______.

<p>disease</p> Signup and view all the answers

Employees earning less than RM ______ are required to contribute to SOCSO.

<p>5000</p> Signup and view all the answers

The employee’s contribution rate to SOCSO is ______ of their monthly wages.

<p>0.5%</p> Signup and view all the answers

The monthly employer’s contribution to SOCSO is ______ of the employee's wages.

<p>1.75%</p> Signup and view all the answers

Employees are entitled to a weekly rest day, where they are provided with ______ rest days per week.

<p>1</p> Signup and view all the answers

Public holidays include 10 days, consisting of National Day, Agong’s Birthday, State Ruler’s Birthday & Labor Day, along with ______ mutually agreed between the employer and employee.

<p>6 days</p> Signup and view all the answers

Employees with less than 2 years of service are entitled to ______ days of annual leave.

<p>8</p> Signup and view all the answers

Sick leave without hospitalization is available for ______ days for employees with less than 2 years of service.

<p>14</p> Signup and view all the answers

Employees are entitled to sick leave for hospitalization for up to ______ days, provided they have a medical certification.

<p>60</p> Signup and view all the answers

Pensionable employees in the public sector may receive retirement benefits, which include a monthly pension and a gratuity as well as a cash award for ______.

<p>accumulated leave</p> Signup and view all the answers

Survivors' benefits under the Pension Act include derivative pension, derivative gratuity, and ______'s pension.

<p>dependent</p> Signup and view all the answers

Pension payments commence upon reaching the compulsory retirement age of ______ or 58, depending on government regulations.

<p>56</p> Signup and view all the answers

Flashcards

What are compensations?

All the pay and rewards given to employees for their work.

What's financial compensation?

Direct financial rewards, like wages, salaries, bonuses, and commissions.

What are indirect compensations?

Benefits like retirement programs, insurance, and paid time off.

What is non-financial compensation?

Rewards that aren't financial, like job design, recognition, and advancement.

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What is the wage mix?

The process of deciding how much to pay employees, considering factors like skills, experience, and job market conditions.

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What's one reason compensations are important?

Attracting and keeping talented employees.

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Another reason compensation is important?

Making sure employees feel valued and want to stay.

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One more reason compensation is important?

Keeping up with what other companies are offering.

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Job ranking method

A system where jobs are ranked based on their importance, complexity, and responsibility compared to other jobs in the company.

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Point method

A quantitative method that scores jobs based on factors like skills, experience, and responsibility, and then assigns a numerical value to each job.

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Job classification system

A system that categorizes jobs into groups based on common factors like skill level, education, or experience.

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Wage curve

A curve that shows the relationship between the relative worth of jobs (x-axis) and the wages paid for those jobs (y-axis).

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Rate ranges

The range of salaries paid for a particular job within a company.

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Pay Grades

The different salary levels offered by a company for its jobs.

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Job Evaluation

A method of determining the internal worth and relative value of jobs within an organization.

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External equity

The salary paid for a job within an organization compared to other companies in the same industry.

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What are Salary Workers?

Employees who are paid a fixed amount for a specific period of time, typically weekly, biweekly, or monthly.

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What is Compensation Strategy?

A strategy that aims to attract, motivate, and retain skilled employees by designing a compensation system that offers a variety of benefits and incentives.

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What is Compensation Structure?

A structure that outlines pay levels for different jobs within a company. It ensures internal fairness and external competitiveness.

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What is a Salary Survey?

A survey that collects salary information from other companies in the same industry. This helps determine if a company's pay rates are competitive.

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What is Job Evaluation?

A systematic process that compares different jobs within a company to determine their relative worth. It ensures that higher-value jobs receive higher pay.

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What are Compensable Factors?

Factors used in job evaluation to determine the value of a job. They include skills, effort, responsibilities, and working conditions.

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What is the Labor Market?

The geographic area from which a company recruits employees. The labor market determines the availability and cost of skilled workers.

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What is Pay Equity?

Ensuring that everyone within a company is paid fairly based on their job responsibilities and performance.

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Employees Provident Fund (EPF)

A government-mandated savings plan designed to provide financial security for workers after retirement. This system ensures everyone has enough money to live comfortably after leaving the workforce.

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EPF Act 1991

The EPF Act outlines the rules and regulations governing the EPF system. This includes contribution rates for both employees and employers, account management, and fund distributions.

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Social Security Act 1969 (SOCSO)

A system of financial assistance for employees who experience work-related accidents, illnesses, or disabilities. These benefits provide financial support during difficult times.

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EPF Contributions

Under the EPF Act, both employers and employees are required to contribute a percentage of the employee's monthly wages to the EPF. These contributions accumulate over time and are used to fund retirement benefits.

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EPF Account Restructuring

The EPF Account Restructuring aims to improve retirement income security while also offering financial support for current needs. It divides members' accounts into three categories: retirement, well-being, and flexible funds.

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Employer's EPF Responsibilities

Employers are legally obligated to deduct the required EPF contribution from their employees' wages and pay it to the EPF along with their own contributions. This ensures that all contributions are made on time.

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SOCSO Contribution Eligibility

Employees earning below a specific threshold are required to contribute to SOCSO. This ensures that lower-income workers are protected under the social security system.

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SOCSO Contribution Rates

Both employers and employees contribute to SOCSO. The employer contributes a higher percentage than the employee, demonstrating a shared responsibility for worker security.

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Weekly Rest Day

A weekly rest day, typically on a Sunday, is provided to employees in Malaysia as per the Employment Act of 1955. It is a statutory right, meaning it is legally required, and agreed upon by both the employer and employee.

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Public Holidays

The Employment Act 1955 in Malaysia mandates ten public holidays, including four fixed national holidays (National Day, Agong's Birthday, State Ruler's Birthday, Labor Day) and six additional days to be decided upon mutually by the employer and employee.

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Annual Leave

Employees in Malaysia are entitled to annual leave under the Employment Act 1955, which varies based on their length of service. Employees with less than 2 years of service receive 8 days, those with less than 5 years receive 12 days, and those with over 5 years receive 16 days. This leave is an opportunity to rest and rejuvenate.

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Sick Leave

Employees in Malaysia are provided with sick leave under the Employment Act 1955, allowing them to take time off work due to illness. The duration depends on their length of service, with employees having less than 2 years granted 14 days, those with less than 5 years 18 days, and those with over 5 years 22 days. This is to ensure recovery and prevent spreading illness.

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Sick Leave (Hospitalization)

Employees in Malaysia are provided with 60 days of paid leave by the Employment Act 1955 if hospitalization due to illness is required. This policy is crucial for employees to prioritize their health and receive proper treatment without financial worry. It is essential to have a medical certificate from a registered medical practitioner or panel doctor for approval.

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Pension Benefits

Public sector employees in Malaysia, who opt for a pension scheme, are eligible for various benefits, including a monthly pension, gratuity, and a cash award for accumulated leave after retirement. This provides financial security for individuals in their later years.

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Pension Payment

Upon reaching compulsory retirement age (now 60 years old), public sector employees in Malaysia are entitled to a pension payment, which is provided by the Federal Government. This payment is made on a monthly basis and represents a significant financial support for retired individuals.

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Non-Contributory Pension Scheme

The pension scheme in Malaysia is a non-contributory scheme, meaning employees do not contribute financially towards their pension, and employers only contribute partially. The Federal Government bears the primary responsibility for the pension scheme, which is a significant social safety net for public sector employees.

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Discretionary Benefits

Benefits offered by employers at their discretion, not legally required.

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Non-Mandatory Benefits

Compensation beyond salary, like health insurance, paid time off, or retirement programs.

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Types of Non-Mandatory Benefits

Various allowances, loans, and plans provided to employees, often beyond basic salary.

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Employee Services

Services provided by employers to enhance employee well-being and work-life balance.

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Employee Assistance Program (EAP)

Programs offering counseling, diagnosis, and referrals for employee problems.

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Child and Elder Care Services

Services designed to help employees with childcare or elder care needs.

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Other Employee Services

Services offered to employees beyond EAP, like transportation pooling or recreational activities.

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Challenges of Employee Benefits Administration

Administrative challenges faced by employers in managing employee benefits, often due to complexity and frequent changes.

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Study Notes

Rewards: Compensations and Benefits Services

  • Compensation is all forms of pay or rewards given to employees for their employment
  • Rewards are given in return for their work/labor
  • Employee rewards are important to attract qualified manpower, reduce turnover, increase loyalty, and improve employee satisfaction. They are also linked to desired behaviors and maintain competitive positioning in the labor market.
  • Rewards are categorized into monetary and non-monetary rewards.
  • Wage mix establishment involves several steps

Chapter Outline

  • Define and explain the significance of employee rewards
  • Differentiate between monetary and non-monetary rewards
  • Describe the processes in establishing wage mixes
  • Explain benefits and services

Importance

  • Attract qualified manpower
  • Reduce unnecessary turnover
  • Improve current employee loyalty
  • Motivate employees via systems that improve satisfaction
  • Ensure compensation systems comply with legal requirements
  • Reward desired behaviors towards organizational goals
  • Reward employees based on past performance
  • Remain competitive in the labor market
  • Maintain salary equity among employees
  • Ensure employees' future performance aligns with organizational goals
  • Control the compensation budget

Types of Compensation

  • Financial compensation refers to money-based rewards such as wages, salaries, commissions, bonuses, and other benefits.
  • Non-financial compensation relates to programs that satisfy employees regarding job content and context, strengthening relationships.
  • Non Financial Compensation examples include job enlargement, job enrichment, job empowerment, autonomy, recognition, advancement, awards, and job flexibility

Compensation Components

  • Compensation components encompass direct rewards like wages, salaries, and incentives, as well as indirect rewards (benefits) such as recognition, rewarding work environment, organizational support, and work environment flexibility.

Compensation Alignment

  • Compensation strategy involves linking compensation to objectives, focusing on performance-based compensation, and considering the basis for compensation.
  • Compensation design-pay mix involves analyzing internal factors, external factors, and job evaluation systems.
  • Compensation implementation-pay tools comprises elements like salary surveys, wage curves, pay grades, rate ranges, and competence-based pay.
  • Compensation assessment includes elements such as compensation scorecards

Compensation Strategy

  • Analyzing organizational objectives and identifying appropriate market rates to pay employees

Linking Compensation to Organizational Objectives

  • Reward employees based on past performance
  • Maintain a competitive position in the labor market
  • Balance salary equity amongst employees
  • Attract new employees
  • Reduce employee turnover
  • Pay strategy should be above, below, or at the prevailing market rate, ensuring employee acceptance which increases motivation

The Pay for Performance Standard

  • Linking compensation to employees' relative performance
  • Motivating employees through compensation
  • Pay representing reward for contribution, pay equity
  • Establishing distributive fairness, avoiding inequity feelings via expectancy theory.

Bases of Compensation

  • Hourly work – paid based on hours worked, e.g., time sheets
  • Piecework – paid based on the number of units produced, e.g., for assembly lines
  • Salary work – paid based on weekly, biweekly, or monthly periods, e.g., public sector employees

Compensation Strategy-Pay Mix

  • Need to attract, motivate, and retain employees, consider better approaches to attract
  • One approach might be to place very sticky paper at the entrance so every one getting up will be stuck, this is a problem

Factors Affecting the Pay Mix

  • Internal factors (compensation strategy, job worth, employee's relative worth, employer's ability to pay)
  • External factors (labor market conditions, area pay rates, cost of living, collective bargaining, legal requirements)

Compensation Structure

  • Salary structures are an integral aspect of effective compensation programs, ensuring that pay levels are competitive, equitable within the company.

Wage and Salary Survey

  • Conducted to establish pay equity and distributive justice, wage surveys encompass a survey of wages paid to employees in organizations within the relevant sector, covering local, regional, and national market data.

Job Evaluation

  • Formal and systematic comparison of jobs to determine their relative worth
  • Compensable factors (knowledge skills, effort, responsibilities, working conditions) to establish job worth
  • Job ranking method, point method, and Hay Consulting Firm approach to compare jobs in an organization

The Wage Curve

  • A graph representing a relationship between the relative worth of jobs and the corresponding wage rates.
  • The wage rates are paid for each job in the organization compared to other organizations.

Pay Grades

  • A system for classifying jobs into different grades based on their relative worth, with a set minimum and maximum salary for each grade

Rate Ranges

  • Indicates the salary range for a particular job or job title.
  • The salary band and pay grades are given in relation to the job code and job title with intervals specified.

Objectives of Benefits Programs

  • Improve employee work satisfaction,
  • Meet employee health and security requirements
  • Attract and motivate employees
  • Reduce employee turnover
  • Maintain competitive position,
  • Retain current employees,
  • Comply with legal requirements
  • Improve work morale,
  • Keep top performers,
  • Reward employee loyalty,
  • Encourage employees against unionization

Factors to be Considered in Developing Benefits and Services Plan

  • Firm size (larger firms typically provide more benefits)
  • Cost containment (the organization's budget constraints)
  • Rising costs of benefits
  • Degree of unionization
  • Profitability (firms with higher profits can offer more benefits)

Requirements for a Sound Benefit Program

  • Employee involvement
  • Benefits for diverse workforce
  • Flexibility

Providing for Flexibility

  • Benefit plans allowing employees to choose benefits that suit individual needs
  • Employers may contribute to the plan in addition to the employee's salary
  • Include dependent care assisstance programs (day care)
  • Uninsured medical expenses
  • Allowable premiums

Types of Employee Benefits

  • Mandatory benefits (required by law), e.g., Employment Act 1955, pension act, employees provident funds act (1991), and workers’ social security act (1969).
  • Discretionary benefits (voluntary), e.g., allowances, housing loans, meals, healthcare benefits

Benefits and Services

  • Improve employee work satisfaction and meet health & security requirements
  • Attract/motivate, reduce turnover, maintain a competitive position
  • Retain employees, comply with legal requirements
  • Improve morale, retain top performers, reward loyalty, and discourage unionization

Employee Services

  • Employee assistance programs (e.g. counseling, diagnosis, referrals) for various problems like alcohol/drug, marital, or family issues
  • Provision of other supportive services like child/elder care, food services, transport pooling, etc

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