Company Structure and Departments Quiz
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Questions and Answers

What is the term for a company that is controlled by another company?

  • Headquarters
  • Subsidiary (correct)
  • Sales team
  • Distribution Centre
  • Which term refers to a location where products are stored before distribution?

  • Warehouse (correct)
  • Research project
  • Service Centre
  • Call Centre
  • What is typically the primary focus of a sales team within a company?

  • Conducting research projects
  • Customer service
  • Managing company headquarters
  • Sales and revenue generation (correct)
  • Which of the following terms best describes a structured approach to company management?

    <p>Management style</p> Signup and view all the answers

    What is known as the central office of a company?

    <p>Company headquarters</p> Signup and view all the answers

    Which of the following phrases is associated with improving organizational efficiency?

    <p>Boost profits</p> Signup and view all the answers

    What is the primary function of Human Resources (HR) in a company?

    <p>Managing employee relations</p> Signup and view all the answers

    Which activity involves addressing customer feedback directly?

    <p>Deal with complaints</p> Signup and view all the answers

    Which of the following best describes the role of Finance in a company?

    <p>Offering tax incentives</p> Signup and view all the answers

    What does 'carry out research' refer to in a business context?

    <p>Conducting studies for market analysis</p> Signup and view all the answers

    Which phrase indicates a leadership responsibility within an organization?

    <p>I’m in charge of…</p> Signup and view all the answers

    What is the purpose of issuing press releases?

    <p>To provide updates to stakeholders</p> Signup and view all the answers

    Which of the following functions is NOT typically associated with Logistics?

    <p>Offering tax incentives</p> Signup and view all the answers

    Which term refers to the process of promoting goods or services?

    <p>Advertising</p> Signup and view all the answers

    What does the term 'Decentralised' imply about an organization?

    <p>Decisions are made at local branches</p> Signup and view all the answers

    Which of the following is NOT a type of advertising media?

    <p>Promotional Events</p> Signup and view all the answers

    What does a 'Unique Selling Point' (USP) represent in marketing?

    <p>A product's distinguishing characteristic</p> Signup and view all the answers

    Which type of organization is described as 'Hierarchical'?

    <p>Has strict levels of authority and responsibility</p> Signup and view all the answers

    Which term refers to a sponsored article intended to resemble editorial content?

    <p>Advertorial</p> Signup and view all the answers

    What is the primary purpose of a 'Key message' in advertising?

    <p>To convey the main idea of the campaign</p> Signup and view all the answers

    Which statement best defines a 'Caring' organization?

    <p>Values employee satisfaction and community welfare</p> Signup and view all the answers

    What is the purpose of product placement in advertising?

    <p>To incorporate a product into a film or show</p> Signup and view all the answers

    Which method of advertising is aimed at achieving record sales?

    <p>Viral advertising</p> Signup and view all the answers

    What is one key benefit of outdoor advertising?

    <p>It increases exposure to a broader audience</p> Signup and view all the answers

    What is a common goal of a publicity stunt?

    <p>To break boundaries in traditional advertising</p> Signup and view all the answers

    Which of the following best describes the term 'teaser advertisement'?

    <p>A campaign that generates buzz before the full launch of a product</p> Signup and view all the answers

    Which method focuses on the direct appeal to consumers through personal recommendations?

    <p>Word-of-mouth marketing</p> Signup and view all the answers

    What does 'to invest in' imply in the context of advertising?

    <p>To allocate resources for future campaigns</p> Signup and view all the answers

    Which option is not a method directly related to increasing sales?

    <p>Skydivers spell out a message</p> Signup and view all the answers

    Study Notes

    Company Structure and Departments

    • Subsidiary: a company that is owned by another.
    • Factory/Plant: a manufacturing facility.
    • Call Centre: a centre for handling phone calls.
    • Service Centre: a centre for providing service.
    • Headquarters: main office of a company.
    • Distribution Centre: a centre for distributing goods.
    • Warehouse: storage facility for goods.
    • Outlet: a shop or point of sale.
    • R&D: research and development.
    • Customer Services: department for customer support.
    • Human Resources (HR): department for personnel management.
    • Sales and Marketing: department for sales and promotions.
    • Finance: department handling financial matters.
    • Legal: legal department.
    • Logistics: department overseeing distribution and delivery.
    • Production: manufacturing department.
    • Administration: general management.

    Company Activities

    • Deal with complaints: address customer grievances.
    • Draw up contracts: create official agreements.
    • Carry out research: conduct studies.
    • Train staff: provide training.
    • Run advertising campaigns: initiate promotional efforts.
    • Issue press releases: communicate information to the media.
    • Operate assembly lines: manage the production process.
    • Prepare budgets/accounts: create financial plans/records.
    • Keep records: maintain documentation.
    • Transport goods: move products.
    • Install and maintain systems: set up and maintain technology.

    Noun Combinations

    • Business objectives: targets of a business.
    • Management style: the way in which a company is managed.
    • Sales team: those responsible for selling.
    • Customer care: customer service.
    • Company headquarters: the main offices of a company.
    • Product line: range of related products.
    • Consumer goods: products intended for personal use.
    • Research project: a study or investigation.
    • Information technology: technology.
    • Computer program: software.

    Business Phrases

    • Hold a meeting: convene a meeting.
    • Make a recommendation: propose solutions.
    • Discuss the relocation: talk about relocating.
    • Persuade staff: convince employees.
    • Boost profits: increase profits.
    • Offer tax incentives: provide tax reductions.
    • Improve working conditions: enhance workplace environment.
    • Better communication: improve communication.

    Networking & Company Introduction

    • Nice to see you again: greeting.
    • How's everything going? checking on another person's well-being.
    • Jak leci? (Polish for) how's it going?.
    • I'm in charge of... indicating responsibility.
    • Can I introduce you to...? introducing someone to someone else.
    • You and Tom have something in common. indicating shared interests.
    • We have subsidiaries in... indicating that company has locations in various regions.
    • Could I have their contact details? a request for contact information.

    Describing Organisations

    • Bureaucratic: rigid and formal structure.
    • Decentralised: various decision-making points.
    • Impersonal: lack of personal touch.
    • Caring: empathy and concern for others.
    • Democratic: decision-making involves many people.
    • Market-driven: decisions based on market trends.
    • Centralised: decisions made from one point.
    • Dynamic: changes rapidly.
    • Professional: proficient in their field.
    • Conservative: traditional viewpoints.
    • Hierarchical: a strict structure, where people are ranked.
    • Progressive: modern and forward-thinking.

    Advertising Media/Methods

    • Advertisement/Advertising: promotion.
    • Advertising Media: formats to promote a product/service.
    • Advertorials: sponsored articles.
    • Banner ads: visual advertisements.
    • Billboards: large outdoor ads.
    • Commercial: TV ads.
    • Flyers/Leaflets: printed materials.
    • Pop-ups: ads that appear on websites.
    • Posters: large visual ads.
    • Radio spot: radio advertising.
    • Press coverage: media attention.
    • Outdoor advertising: displays outside buildings.
    • Product placement: advertising by showing product in media.
    • Sponsorship: investing in an event/activity.
    • Television commercial (TVC): promotional messages on TV.
    • Campaign: a series of promotional activities.
    • Publicity stunt: an unusual event for promotion.
    • Teaser advertisement: an ad that reveals information gradually.
    • Viral advertising: spread through social media.
    • Word-of-mouth: recommendation from others.
    • Free samples: offer of products/service.
    • Exhibition: product presentations.
    • Slogan: motto.
    • Endorsement: support from celebrities.

    Unique Selling Point (USP)

    • Unique Selling Point (USP): a unique feature of a product/service.

    Target Audience

    • Target audience: the people to whom a product or service is directed.

    Advertising Campaign Elements

    • Key message: the main point of a commercial.
    • To launch a campaign: to start a campaign.
    • To capture imagination: to attract attention.
    • To break boundaries: surpassing limitations.
    • To innovate: introduce new ideas.
    • To generate buzz: create excitement.
    • To create awareness: make people aware of a product.
    • To increase exposure: make a product more visible.
    • Record sales: very high sales.
    • To go viral: to rapidly spread.

    Prepositions

    • To focus on: to concentrate on.
    • To result in: to lead to.
    • To be in charge of: to be responsible for.
    • To work on: to concentrate on.
    • To appeal to: to attract.

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    Business Terminology PDF

    Description

    Test your knowledge about the various structures and departments within a company. This quiz covers key terms like subsidiaries, headquarters, and various functional departments such as HR, finance, and logistics. Perfect for anyone looking to understand business organization better.

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