Podcast
Questions and Answers
What document is required to certify that a public limited company is entitled to commence business?
What document is required to certify that a public limited company is entitled to commence business?
- Certificate of Incorporation
- CIN No.
- Declaration of beneficial owners
- Certificate of commencement of business (correct)
Which document is not required when a company is a private company?
Which document is not required when a company is a private company?
- Declaration of beneficial owners
- CIN No.
- Proof of Current Address
- Certificate of Registrar of Joint Stock Companies (correct)
What does CIN No. stand for?
What does CIN No. stand for?
- Company Incorporation Number
- Corporate Information Number
- Company Identification Number
- Corporate Identification Number (correct)
What must a resolution passed by the Board of Directors include?
What must a resolution passed by the Board of Directors include?
When is a company not required to have a Certificate of Registrar of Joint Stock Companies?
When is a company not required to have a Certificate of Registrar of Joint Stock Companies?
Which item must be signed by the authorized signatory?
Which item must be signed by the authorized signatory?
What is the purpose of maintaining a Minute Book for the company?
What is the purpose of maintaining a Minute Book for the company?
What type of company does not require the Certificate of commencement of business regardless of its registration date?
What type of company does not require the Certificate of commencement of business regardless of its registration date?
What is the requirement for existing customers or beneficial owners that become PEPs?
What is the requirement for existing customers or beneficial owners that become PEPs?
What does enhanced monitoring apply to in the case of PEPs?
What does enhanced monitoring apply to in the case of PEPs?
Which category of individuals qualifies as a Politically Exposed Person (PEP)?
Which category of individuals qualifies as a Politically Exposed Person (PEP)?
What specific procedure must be followed for non-face-to-face customers?
What specific procedure must be followed for non-face-to-face customers?
How should client accounts opened by professional intermediaries be managed?
How should client accounts opened by professional intermediaries be managed?
Why must branches ensure identification for clients when opened through professional intermediaries?
Why must branches ensure identification for clients when opened through professional intermediaries?
What is the primary concern regarding non-face-to-face customers?
What is the primary concern regarding non-face-to-face customers?
What are the enhanced due diligence measures aimed at?
What are the enhanced due diligence measures aimed at?
Who is responsible for knowing the customer when accounts are opened by professional intermediaries?
Who is responsible for knowing the customer when accounts are opened by professional intermediaries?
What documentation is necessary to examine when opening a bank account for an estate administrator?
What documentation is necessary to examine when opening a bank account for an estate administrator?
Which of the following is NOT a requirement for banks when dealing with intermediaries?
Which of the following is NOT a requirement for banks when dealing with intermediaries?
What is sufficient for opening a Savings Bank account for a Self Help Group?
What is sufficient for opening a Savings Bank account for a Self Help Group?
In the context of trust/nominated or fiduciary accounts, who needs to be verified?
In the context of trust/nominated or fiduciary accounts, who needs to be verified?
When might Customer Due Diligence (CDD) of all SHG members be required?
When might Customer Due Diligence (CDD) of all SHG members be required?
What is the primary purpose of Customer Due Diligence (CDD) in banking?
What is the primary purpose of Customer Due Diligence (CDD) in banking?
For an account operated by a fiduciary, which of the following is essential?
For an account operated by a fiduciary, which of the following is essential?
What level of management is responsible for the decision to open an account for a PEP?
What level of management is responsible for the decision to open an account for a PEP?
What type of monitoring is required for accounts opened for PEPs?
What type of monitoring is required for accounts opened for PEPs?
What must happen if an existing customer becomes a PEP?
What must happen if an existing customer becomes a PEP?
Who is considered a Politically Exposed Person (PEP)?
Who is considered a Politically Exposed Person (PEP)?
What is a guideline regarding the declaration of PEPs in the account opening form?
What is a guideline regarding the declaration of PEPs in the account opening form?
What should branches avoid while gathering information from customers classified as PEPs?
What should branches avoid while gathering information from customers classified as PEPs?
How are customers categorized as PEPs expected to receive service during account opening?
How are customers categorized as PEPs expected to receive service during account opening?
Which is not a risk associated with accounts of PEPs?
Which is not a risk associated with accounts of PEPs?
What information must be included in the watermark on the captured live photograph of the customer?
What information must be included in the watermark on the captured live photograph of the customer?
What is a requirement for capturing the live photograph of the customer?
What is a requirement for capturing the live photograph of the customer?
How should the live photograph of the original OVD be captured?
How should the live photograph of the original OVD be captured?
What should be done if a quick response (QR) code is available on documents?
What should be done if a quick response (QR) code is available on documents?
What action is taken after the completion of the process involving capturing photographs?
What action is taken after the completion of the process involving capturing photographs?
What should be done if the customer does not have their own mobile number?
What should be done if the customer does not have their own mobile number?
Which of the following statements is correct regarding the mobile number verification process?
Which of the following statements is correct regarding the mobile number verification process?
In what manner should the live photograph of the customer be illuminated?
In what manner should the live photograph of the customer be illuminated?
What is the minimum duration for which records of transactions between the RE and the customer must be maintained?
What is the minimum duration for which records of transactions between the RE and the customer must be maintained?
Which of the following must be preserved for at least five years after the customer relationship ends?
Which of the following must be preserved for at least five years after the customer relationship ends?
What is the ultimate responsibility of the Bank concerning customer knowledge?
What is the ultimate responsibility of the Bank concerning customer knowledge?
When can the identification records and transaction data be made available to competent authorities?
When can the identification records and transaction data be made available to competent authorities?
Which of the following is NOT required as part of maintaining transaction records according to PML Rule 3?
Which of the following is NOT required as part of maintaining transaction records according to PML Rule 3?
Which step must be taken to ensure quick retrieval of account information when requested?
Which step must be taken to ensure quick retrieval of account information when requested?
According to FATCA guidelines, for how long should transaction records be preserved?
According to FATCA guidelines, for how long should transaction records be preserved?
Which of the following is a critical aspect to record for transaction reconstruction?
Which of the following is a critical aspect to record for transaction reconstruction?
Flashcards
Intermediary
Intermediary
An organization that acts as a representative for others, facilitating transactions or managing assets.
Customer Due Diligence (CDD)
Customer Due Diligence (CDD)
A process to verify the identity and legitimacy of clients to prevent financial crime.
Self Help Group (SHG)
Self Help Group (SHG)
A group of individuals that pool their resources and work together for mutual benefits.
Trust Account
Trust Account
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Foundation
Foundation
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Beneficiaries
Beneficiaries
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Trustees
Trustees
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Knowing Your Customer (KYC)
Knowing Your Customer (KYC)
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Declaration of Beneficial Owners
Declaration of Beneficial Owners
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Certificate of Commencement of Business
Certificate of Commencement of Business
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CIN (Corporate Identification Number)
CIN (Corporate Identification Number)
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Proof of Current Address
Proof of Current Address
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Certificate of Registrar of Joint Stock Companies
Certificate of Registrar of Joint Stock Companies
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Resolution Regulating Bank Account Conduct
Resolution Regulating Bank Account Conduct
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Authorized Signatory
Authorized Signatory
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Minute Book
Minute Book
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What are Politically Exposed Persons (PEPs)?
What are Politically Exposed Persons (PEPs)?
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How are PEP accounts handled?
How are PEP accounts handled?
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What happens if a customer becomes a PEP?
What happens if a customer becomes a PEP?
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What are the CDD measures for PEPs?
What are the CDD measures for PEPs?
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How to manage non-face-to-face customers?
How to manage non-face-to-face customers?
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What is the first payment rule for non-face-to-face customers?
What is the first payment rule for non-face-to-face customers?
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What's required when a professional intermediary opens an account?
What's required when a professional intermediary opens an account?
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Can banks hold pooled accounts?
Can banks hold pooled accounts?
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Unique Employee Code
Unique Employee Code
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Watermark for Live Photographs
Watermark for Live Photographs
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Offline Verification
Offline Verification
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CAF (Customer Application Form)
CAF (Customer Application Form)
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QR Code (Aadhaar)
QR Code (Aadhaar)
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OTP (One Time Password)
OTP (One Time Password)
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Customer Signature (via OTP)
Customer Signature (via OTP)
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Alternative Mobile Number for Customer Signature
Alternative Mobile Number for Customer Signature
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What is a PEP?
What is a PEP?
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Why are PEPs considered high-risk?
Why are PEPs considered high-risk?
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What declaration should banks obtain from customers?
What declaration should banks obtain from customers?
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How should banks approach PEP customers?
How should banks approach PEP customers?
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Who decides to open an account for a PEP?
Who decides to open an account for a PEP?
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What happens to PEP accounts after opening?
What happens to PEP accounts after opening?
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What happens if an existing customer becomes a PEP?
What happens if an existing customer becomes a PEP?
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What regulations apply to PEP accounts?
What regulations apply to PEP accounts?
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Transaction Record Maintenance
Transaction Record Maintenance
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Customer Information Preservation
Customer Information Preservation
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Data Disclosure to Authorities
Data Disclosure to Authorities
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Record Keeping System
Record Keeping System
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Transaction Reconstruction Capability
Transaction Reconstruction Capability
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Account Information Retrieval System
Account Information Retrieval System
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Reliance on Intermediary Due Diligence
Reliance on Intermediary Due Diligence
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Ultimate Responsibility for KYC
Ultimate Responsibility for KYC
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Study Notes
Role Guide Cum Certification Manual
- This manual is for the Liability Central Processing Centre (LCPC)
- It was updated on 31/03/2024
- Role Based Certifications (RBCs) were introduced in 2018 to equip staff with knowledge and skills to face banking industry challenges.
- The manuals, training, and evaluation methods have been updated in recent years.
- These updates include the use of SharePoint for learners, videos, PPTs, quizzes, booklets, and self-learning tools.
- Learning objectives and recap questions are included in chapters to improve comprehension and real-life application.
Foreword
- The goal of the RBCs training programs is to provide staff with expertise to ensure better customer service.
- The manual aims to provide insight into current roles, conceptual clarity, and ways to mitigate risks.
- The manual helps staff succeed in their roles.
Index
- The manual provides a detailed index with topics.
- Topics include Savings Bank/Current Account opening, C-KYC Introduction, Non-Personalized Welcome Kits (NPWKs), Foreign Accounts Tax Compliance Act (FATCA) and Common Reporting Standards (CRS), Operational Due Diligence, Cyber Frauds and Prevention Strategies.
Chapter 1: Savings Bank /Current Account opening in a Branch
- KYC Guidelines are to be implemented while opening accounts.
- The KYC process for new accounts is now standardized through the C-KYC process.
- Customer requests are handled via CRF-1 and CRF-2 forms.
Chapter 2: C-KYC Introduction
- The Central KYC Registry is a centralized repository of KYC records.
- This will reduce the burden of producing KYC documents and getting them verified.
- KYC application can be accessed by authorized institutions.
- The PMLA (Prevention of Money Laundering Act, 2002) mandates the filing of electronic KYC records with the Central KYC Registry within 3 days of commencing an account relationship.
- The process allows for retrieval of KYC records online using KYC identifiers.
Chapter 3: Scrutiny of images and Physical AOF at LCPC
- The LCPC staff need to be conversant with updated KYC guidelines.
- Control measures are needed for image scrutiny of AOFs and record maintenance.
- All employees need to be conversant with KYC guidelines, or a detailed screening exercise must be performed.
- The LCPC staff need a system for checking physical account opening forms.
Chapter 4: Non-Personalized Welcome Kits (NPWKs)
- Bank often issues NPWKs (Non-Personalized Welcome Kits) immediately upon account opening.
- NPWKs carry the following: cheque books, INB kits, ATM cards, customer care contact details, and manuals.
- The importance of NPWKs is the speed of service and decongestion.
- Threshold limits exist at the branch level.
- Undelivered kits and issues need proper handling.
Chapter 5: Foreign Accounts Tax Compliance Act (FATCA) and Common Reporting Standards (CRS)
- FATCA is a US law for counteracting tax evasion by collecting information on accounts maintained by US residents elsewhere.
- It facilitates the automatic exchange of information regarding US taxpayers.
- CRS (Common Reporting Standard) is an international standard for the automatic exchange of financial account information.
- Two account types exist: Individual and Entity.
Chapter 6: CYBER FRAUDS AND PREVENTION STRATEGIES
- Cyber-attacks, ranging from denial-of-service to ransomware, are an ever-present risk.
- There are three key pillars of information security: Confidentiality, Integrity, and Availability.
- Prevention, detection, and response strategies are needed to combat cyber threats.
- The importance of security measures, like strong passwords and multi-factor authentication is highlighted.
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