Communication Unit 1 BU1523

10 Questions

What does being prepared involve?

Selecting a topic appropriate to your audience, gathering enough information, putting information into a logical sequence, and considering the best way to present it.

What does organization involve in communication?

All of the above

What is the importance of clarity in communication?

Having a clear idea of what you want to say, ensuring your audience understands by using appropriate words, and avoiding jargon or slang.

Conciseness means being lengthy and elaborate in communication.

False

What are the three parts that make up all communication?

Sharing, Understanding, Meaning

What is punctuality in communication?

In most business communications, it means getting straight to the point and supporting your points with reliable evidence in a clear and linear way.

Which of the following is an essential component of communication?

Preparation and Persistence

Interpersonal communication involves only one person.

False

Mass communication involves sending a single message to a __________.

group

Match the following communication models with their descriptions:

Transmission Model = Describes communication as a linear, one-way process from sender to receiver. Interaction Model = Describes communication as a more interactive, two-way process with feedback. Transaction Model = Describes communication as a process in which communicators generate social realities within social, relational, and cultural contexts.

Study Notes

Introduction to Communication

Communication is composed of three parts: sharing, understanding, and meaning.
Storytelling is an age-old tradition that serves to help individuals make sense of their world and entertain themselves.

Eight Essential Components of Communication

Source: The originator of the message who imagines, creates, and sends it.
Message: The stimulus or meaning produced by the source for the receiver or audience.
Channel: The medium through which the message is conveyed, including verbal, written, and nonverbal channels.
Receiver: The individual who receives and interprets the message from the source.
Feedback: The response to the source, composed of messages the receiver sends back to the source.
Environment: The physical and psychological atmosphere where the message is sent and received.
Context: The setting, scene, and expectations of the individuals involved.
Interference/Noise: Anything that blocks or changes the source's intended meaning of the message.

Models of Communication

Transmission Model: Describes communication as a linear, one-way process from sender to receiver.
Interaction Model: Describes communication as a more interactive, two-way process with feedback.
Transaction Model: Describes communication as a process in which communicators generate social realities within social, relational, and cultural contexts.

Understanding Communication

Preparation and Practice: All effective communication takes preparation, practice, and persistence.
Understanding and Meaning: Communication is composed of sharing, understanding, and meaning.
Feedback and Adaptation: Feedback and adaptation are essential components of the communication process.

Context in Communication

Intrapersonal Communication: Involves one person; it is often called "self-talk".
Interpersonal Communication: Normally involves two people, and can range from intimate and very personal to formal and impersonal.
Group Communication: Involves three to eight people, and can break down into smaller groups.
Public and Mass Communication: Public communication involves one person speaking to a group of people, while mass communication involves sending a single message to a large group.

Responsibilities as a Communicator

Preparation: Select a topic appropriate to your audience, gather enough information, and organize your thoughts.
Organization: Involve the steps or points that lead your communication to a conclusion.
Clarity: Have a clear idea in your mind of what you want to say before you can say it clearly to someone else.
Ethics in Communication: Be egalitarian, respectful, and trustworthy in your communication.