Communication Theory in EMST 118-B01 Lecture Notes
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Questions and Answers

What is the correct order of the communication process?

  • Receiving, transmitting, encoding, decoding
  • Decoding, receiving, encoding, transmitting
  • Transmitting, encoding, decoding, receiving
  • Encoding, transmitting, receiving, decoding (correct)

What is the primary goal of Crew Resource Management (CRM)?

  • Improving response times
  • Ensuring individual recognition
  • Minimizing equipment costs
  • Enhancing communication and teamwork to reduce errors (correct)

Which of the following is NOT a barrier to effective communication mentioned in the text?

  • Cultural differences (correct)
  • Impaired vision or hearing
  • Operability issues with technology
  • Language barriers

Why might EMS providers need to adjust their communication styles according to the text?

<p>To overcome communication barriers within EMS systems (D)</p> Signup and view all the answers

What does the dispatching process entail according to the text?

<p>Routing calls to a Public Safety Answering Point (PSAP) (B)</p> Signup and view all the answers

Which frequency bands do EMS typically operate in according to the text?

<p>Very High Frequency (VHF) and Ultra High Frequency (UHF) bands (A)</p> Signup and view all the answers

What is the main purpose of Transceivers mentioned in the text?

<p>Containing both transmitters and receivers (A)</p> Signup and view all the answers

What concept aims to address terminology differences, operability issues, and communication system failures within EMS systems?

<p>Crew Resource Management (CRM) (C)</p> Signup and view all the answers

Which of the following is NOT a characteristic of base station radios?

<p>They have limited range (B)</p> Signup and view all the answers

What is the primary purpose of trunked radio systems?

<p>To provide a digital network for voice and data transmission (B)</p> Signup and view all the answers

Which of the following is NOT a function of Geographic Information System (GIS) in EMS?

<p>Transmitting physiological data remotely (D)</p> Signup and view all the answers

What is the primary purpose of telemedicine in EMS?

<p>To allow secure transmission of audio, video, and vital signs for remote medical consultation (B)</p> Signup and view all the answers

Which of the following is NOT a technique for developing rapport with patients?

<p>Obtaining offline authorization for EMS procedures (C)</p> Signup and view all the answers

What is the primary purpose of medical control in EMS?

<p>To involve offline and online authorization and instruction for EMS procedures and treatments (A)</p> Signup and view all the answers

Which of the following is NOT a technique for therapeutic communication in EMS?

<p>Establishing interoperability standards (B)</p> Signup and view all the answers

What is the primary purpose of radio systems in EMS?

<p>To facilitate communication between EMS personnel and dispatch (D)</p> Signup and view all the answers

Which of the following is NOT a type of radio system mentioned in the text?

<p>Fiber optic (A)</p> Signup and view all the answers

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