Communication Theories and Principles Quiz
47 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which principle emphasizes the importance of truthfulness in communication?

  • Active Listening
  • Objective Judgement
  • Authenticity
  • Trustworthiness (correct)

What communication model focuses on a one-way process without feedback?

  • Circular Model
  • Multi-Channel Model
  • Interactional Model
  • Linear Model (correct)

Which model of communication includes the concept of 'field of experience'?

  • Lasswell’s Model
  • Berlo’s SMCR Model
  • Shannon and Weaver’s Model
  • Schramm’s Model (correct)

What ethical consideration highlights the need to be mindful of audience rights?

<p>Respectful of their audiences (C)</p> Signup and view all the answers

Which principle is essential for effective communication and involves accurately interpreting messages?

<p>No Assumptions (A)</p> Signup and view all the answers

In Berlo’s SMCR Model, which component represents the sender of the message?

<p>Sender (C)</p> Signup and view all the answers

What is a key characteristic of the Interactional Model of communication?

<p>Delayed feedback (B)</p> Signup and view all the answers

Which of the following models is commonly associated with public speaking and propaganda?

<p>Aristotle’s Model (B)</p> Signup and view all the answers

What is the primary focus of informative communication?

<p>Discussing people, events, or places (C)</p> Signup and view all the answers

Which type of public speaking involves careful planning and rehearsal?

<p>Extemporaneous speaking (A)</p> Signup and view all the answers

What is a solicited letter of inquiry primarily used for?

<p>To inquire about products or services being advertised (C)</p> Signup and view all the answers

What is an impromptu speech?

<p>A speech delivered without any preparation (A)</p> Signup and view all the answers

Which component is NOT typically included in a letter of inquiry?

<p>Details of the sender's hobbies (B)</p> Signup and view all the answers

What is the purpose of persuasive communication?

<p>To motivate or change an audience's beliefs (D)</p> Signup and view all the answers

Which of the following is NOT a recommended practice when writing a letter of inquiry?

<p>Overwhelm the reader with excessive questions (A)</p> Signup and view all the answers

What is the primary purpose of the first paragraph in a letter?

<p>To introduce the sender and state the purpose of the letter (C)</p> Signup and view all the answers

Which of the following is NOT a suggested tip for conducting an interview?

<p>Show up with an informal attire (B)</p> Signup and view all the answers

Why is internal operational communication important within an organization?

<p>It supports the implementation of business goals (B)</p> Signup and view all the answers

What should you include in the conclusion of a letter?

<p>A statement of gratitude and an expectation for a response (C)</p> Signup and view all the answers

Which aspect is crucial during a job interview regarding the applicant's self-presentation?

<p>Exemplifying confidence and selling oneself positively (B)</p> Signup and view all the answers

What is a patient note primarily used for?

<p>To communicate between clinicians treating the same patient (B)</p> Signup and view all the answers

Which of the following demonstrates leadership skills during an interview?

<p>Expressing intention to stay longer with the company (A)</p> Signup and view all the answers

What is a vital element to include when writing e-mail messages for internal communication?

<p>Maintaining a clear and professional tone (A)</p> Signup and view all the answers

What is a Summary Lead or Straight Lead primarily focused on providing?

<p>Brief summary containing most of the Five W’s and H. (D)</p> Signup and view all the answers

What should be included in a complaints handling policy for effective communication?

<p>Set clear guidelines for handling complaints. (D)</p> Signup and view all the answers

Which type of lead is most effective in sparking interest but should be used sparingly?

<p>Question Lead (C)</p> Signup and view all the answers

What is the most important aspect of storytelling for teachers?

<p>Encouraging the listener's imagination. (D)</p> Signup and view all the answers

What is the purpose of a SWOT analysis in business?

<p>To develop a comprehensive awareness for decision-making. (A)</p> Signup and view all the answers

Which communication task for tour guides involves detailing procedures for a trip?

<p>Explaining procedures and itineraries. (D)</p> Signup and view all the answers

In anecdotal leads, what is crucial to enhance the article’s broader point?

<p>The connection to the main point must be explained. (A)</p> Signup and view all the answers

What type of lead describes how an event happened instead of just stating what the event is about?

<p>Descriptive Lead (B)</p> Signup and view all the answers

Which of the following is not considered a strength in a SWOT analysis?

<p>Technology innovations (C)</p> Signup and view all the answers

What is a key benefit of conducting a SWOT analysis?

<p>Establishes priorities (B)</p> Signup and view all the answers

Which of the following is a step in the SWOT analysis process?

<p>Developing a strategy to address issues (D)</p> Signup and view all the answers

Which characteristic is essential for effective report writing?

<p>Clear, concise, and accurate organization (B)</p> Signup and view all the answers

Which of the following is an example of an external threat in a SWOT analysis?

<p>Economic trends (D)</p> Signup and view all the answers

What is the purpose of an executive summary in a report?

<p>To summarize essential elements and outcomes (B)</p> Signup and view all the answers

Which of the following actions is the first step in making a SWOT analysis?

<p>Decide on the objective of your SWOT analysis (D)</p> Signup and view all the answers

What is a recommended strategy to improve report presentation?

<p>Incorporate diagrams and graphs for clarity (C)</p> Signup and view all the answers

What is the primary purpose of effective communication skills in leadership?

<p>To enhance understanding and influence others (C)</p> Signup and view all the answers

What type of barriers can affect communication in a multicultural setting?

<p>Cultural barriers like differing languages or norms (B)</p> Signup and view all the answers

Which component is essential in a SWOT analysis?

<p>Assessment of strengths, weaknesses, opportunities, and threats (D)</p> Signup and view all the answers

What is a key feature of multimedia presentations?

<p>Integration of multiple formats like video and audio (C)</p> Signup and view all the answers

What is NOT a reason for communicating effectively?

<p>To confuse the audience and obscure the message (B)</p> Signup and view all the answers

Which of the following resources would be least helpful for improving purposive communication?

<p>Resume samples for job applications (C)</p> Signup and view all the answers

Which aspect of communication is emphasized in local and global multicultural settings?

<p>Understanding and respecting cultural diversity (D)</p> Signup and view all the answers

In effective communication, why is feedback considered important?

<p>It helps to confirm messages and improve understanding (D)</p> Signup and view all the answers

Flashcards

Cluster Chain

A method of information spread where one person shares information with a select few, who then pass it on to another chosen group.

Linear Model

A communication exchange where the sender conveys information to the receiver without immediate feedback.

Berlo's SMCR Model

A model that highlights the sender's role in communication, emphasizing that the message is crafted for a specific receiver in a specific channel.

Schramm's Model

A model emphasizing the importance of shared experiences and understanding between the sender and receiver for successful communication.

Signup and view all the flashcards

Osgood-Schramm's Model

A model highlighting that communication involves a mutual exchange of messages, with both parties encoding and decoding the messages.

Signup and view all the flashcards

Lasswell's Model

A model that focuses on the 'who', 'what', 'channel', 'to whom', and 'effect' of the message.

Signup and view all the flashcards

Shannon and Weaver's Model

A model that views communication as a process of transmitting information through a channel with the possibility of interference or noise.

Signup and view all the flashcards

Truthfulness

The principle of being truthful and transparent in communication, ensuring messages are accurate and reliable.

Signup and view all the flashcards

Informative Communication

Communication primarily focused on conveying information about people, events, processes, places, or things.

Signup and view all the flashcards

Persuasive Communication

Communication aimed at persuading the audience to take action, change their beliefs, or adopt the speaker's point of view.

Signup and view all the flashcards

Argumentative Communication

Communication focused on resolving disputes, discovering truth, and presenting evidence to support a particular claim.

Signup and view all the flashcards

Reading from a Manuscript

A speech delivered word-for-word from a written manuscript.

Signup and view all the flashcards

Memorized Speech

A speech memorized and delivered entirely from memory.

Signup and view all the flashcards

Extemporaneous Speaking

A well-structured and rehearsed speech delivered in a conversational manner using brief notes.

Signup and view all the flashcards

Impromptu Speaking

A spontaneous speech delivered without prior preparation.

Signup and view all the flashcards

Inquiry Letter

A letter aimed at requesting specific information from another party.

Signup and view all the flashcards

What is a job interview?

An interaction between a potential employer and a job applicant where the employer assesses the applicant's skills and suitability for the role.

Signup and view all the flashcards

Tip #1: Display responsibility

Show up on time, prepared, and ready to impress. This demonstrates you are responsible.

Signup and view all the flashcards

Tip #2: Exhibit research skills

Research the company, the hiring manager, and the job itself. This shows you're invested.

Signup and view all the flashcards

Tip #3: Suggest loyalty

Express your intention to stay with the company long-term, showing a desire to commit.

Signup and view all the flashcards

Tip #4: Insinuate leadership skills

Communicate your ability to work independently, showcasing leadership potential.

Signup and view all the flashcards

Tip #5: Show creativity

Answer challenging questions creatively and confidently, demonstrating your problem-solving abilities.

Signup and view all the flashcards

Tip #6: Demonstrate professionalism

Dress professionally to show you take the interview seriously and respect the opportunity.

Signup and view all the flashcards

Tip #7: Be Authentic

Be natural, positive, focused, confident, honest, and clear in your answers.

Signup and view all the flashcards

Summary Lead

A type of lead used in writing that provides a brief summary of the key information in a sentence, often including the 'Five W's and H' (who, what, where, when, why, and how).

Signup and view all the flashcards

Question Lead

This type of lead starts with a question to engage the reader's curiosity. It is effective in sparking interest but should be used sparingly because it might not directly provide the main points of a story.

Signup and view all the flashcards

Quotation Lead

A lead that begins with a direct quote from someone relevant to the story. It can be a powerful way to set the tone and grab the reader's attention.

Signup and view all the flashcards

Funny Lead

This lead uses humor to capture the reader's attention. It can be a great way to make the reader laugh and remember the story.

Signup and view all the flashcards

Anecdotal Lead

This lead uses a short, relevant story to attract the reader's attention. The anecdote must connect to the article's main point and be explained in the following sentences.

Signup and view all the flashcards

Descriptive Lead

This lead describes the event in detail rather than simply stating what happened. It paints a vivid picture for the reader.

Signup and view all the flashcards

SWOT Analysis

A comprehensive analysis of a company's internal strengths and weaknesses, and external opportunities and threats. It's a tool used for strategic planning and decision-making.

Signup and view all the flashcards

Storytelling

The act of using words and gestures to create a story and engage the listener's imagination, often in a way that encourages interaction.

Signup and view all the flashcards

Strengths

Internal resources, capabilities, and qualities that give a company an advantage.

Signup and view all the flashcards

Weaknesses

Internal factors that may hinder a company's performance or success.

Signup and view all the flashcards

Opportunities

External factors that could positively impact a company's growth.

Signup and view all the flashcards

Threats

External factors that could pose a threat to a company's success.

Signup and view all the flashcards

Executive summary

A concise summary of the key information and findings of a report.

Signup and view all the flashcards

Report

A formal document presenting information, findings, or recommendations.

Signup and view all the flashcards

Business report

A specific form of written communication that provides concise information, analysis, and conclusions.

Signup and view all the flashcards

Multimedia Presentation

A communication strategy that involves using various media elements, such as text, images, audio, and video, to convey information effectively.

Signup and view all the flashcards

Communication

A process of exchanging information, ideas, and thoughts through various channels, creating a shared understanding between individuals or groups.

Signup and view all the flashcards

Purposive Communication

The communication process that aims to achieve specific objectives or goals within a professional setting.

Signup and view all the flashcards

Cultural Barriers to Communication

Barriers that arise due to differences in cultural customs, values, beliefs, and languages, hindering effective communication.

Signup and view all the flashcards

Resume

A document that summarizes a job seeker's skills, experience, and qualifications, highlighting their suitability for a specific position.

Signup and view all the flashcards

Presentation

A form of communication that involves delivering information, ideas, and arguments to an audience with the aim of informing, persuading, or motivating them.

Signup and view all the flashcards

Global Communication

Communication that occurs across different cultures and geographic locations, taking into account diverse perspectives and communication styles.

Signup and view all the flashcards

Study Notes

Purposive Communication

  • Purposive communication involves writing, speaking, and presenting to various audiences for different purposes.
  • Communication is a process for exchanging information, ideas, thoughts, and feelings between individuals.

Language

  • Language is a structured and conventional method of using words.
  • Language acquisition is the process whereby children learn their native language subconsciously.
  • Language learning involves various methods such as listening, speaking, reading, and writing, to learn a new language, possibly a new alphabet and writing format.
  • Language contact involves interactions between speakers of two or more languages, influencing each other.

Communication Process

  • The communication process consists of several elements:
    • Sender: initiates the communication
    • Encoding: transforming ideas into symbols
    • Message: the information being conveyed
    • Channel: the method used for transmission
    • Interference: any factor hindering communication
    • Decoding: interpreting the symbols
    • Receiver: receives the message
    • Feedback: receiver's response
    • Context: environment impacting communication

Communication Models

  • Linear Model: a one-way process with no feedback
  • Interactional Model: a two-way process with delayed feedback
  • Transactional Model: a simultaneous, two-way process with immediate feedback

Globalization

  • Globalization encompasses the movement of goods, people, services, etc., across countries, impacting communication.
  • Cultural communication barriers include language, stereotypes, beliefs, norms, values, and ethnicity.
  • Strategies for effective global communication include mindful presence, listening, speech, and friendliness.

Media Literacy

  • Media literacy involves the ability to encode and decode media messages.

Varieties of Language

  • Spoken language is spontaneous and usually in dialogue form.
  • Written language is organized and explanatory, following specific structures.

Communication for Work Purposes

  • Patient notes are crucial for communication among medical professionals.
  • They are typically categorized as initial, interim, or discharge notes, organized by subjective, objective, assessment, and plan.

Communication for Journalists

  • News leads use the Five W/H model (who, what, when, where, why, how) to inform readers concisely.

Communication for Business Purposes

  • Reports, such as business and technical reports, are formal communications, generally following a preset structure.
  • Memorandums are used for brief internal communications.

Communication for Employment

  • A resume is an overview of qualifications, and an application letter elaborates on the suitability for a role.
  • Interview etiquette includes arriving on time, researching the company, and expressing interest in the job.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Purposive Communication Handouts PDF

Description

Test your understanding of key communication models and principles with this engaging quiz. Explore topics such as ethical considerations, the SMCR model, and the nuances of informative and persuasive communication. Perfect for students of communication or public speaking.

More Like This

Communication and Public Speaking Skills Quiz
5 questions

Communication and Public Speaking Skills Quiz

TidyAntigorite7991 avatar
TidyAntigorite7991
Models of Communication
29 questions

Models of Communication

BalancedHealing avatar
BalancedHealing
Public Speaking Skills and Communication Models
5 questions

Public Speaking Skills and Communication Models

SmittenAntigorite7652 avatar
SmittenAntigorite7652
Communication Models Lesson 1
11 questions

Communication Models Lesson 1

FamedWoodland avatar
FamedWoodland
Use Quizgecko on...
Browser
Open
Browser
Browser