Communication Styles: Passive and Aggressive

Study Notes

Passive Communication

Passive communicators will often fail to express their feelings, needs, or opinions.
They often fail to assert themselves and allow others to infringe on their rights.
Passive communicators tend to speak softly or apologetically and exhibit poor eye contact and slumped body posture.
Individuals who engage in passive communication often feel anxious, depressed, resentful, and confused.
They often feel stuck and hopeless because they are unable to address real issues.
Passive communicators might believe, say or act as if they are weak and unable to take care of themselves.

Aggressive Communication

Aggressive communicators attempt to dominate others through humiliation, criticism, and blame.
They tend to be impulsive, have low frustration tolerance, and speak in a loud, demanding, and overbearing way.
Aggressive communicators might act threateningly and rudely, interrupt frequently, and fail to listen well.
This communication style often leads to alienation and generates fear and hatred in others.
Aggressive communicators often blame others for their own issues and are unable to mature because they are unwilling to take responsibility.
These individuals might believe or act as if they are superior and are entitled to dominate others.

Passive-Aggressive Communication

Individuals who exhibit passive-aggressive communication often mutter to themselves instead of confronting issues.
They may have difficulty acknowledging their anger and use sarcasm, denial, and subtle sabotage to vent their frustrations.
Their facial expressions often don't match their emotions, such as smiling when angry.
Passive-Aggressive communication leads to alienation, feelings of powerlessness, and the inability to mature due to a lack of sincere confrontation.
These individuals might believe or act as if they are powerless to deal with others directly and resort to guerilla warfare tactics.

Assertive Communication

Assertive communication involves stating needs and wants clearly, appropriately, and respectfully.
Assertive communicators express their feelings openly, use “I” statements, and communicate respect for others.
They listen well, maintain good eye contact, and speak in a calm and clear tone of voice.
Assertive individuals feel in control of themselves and their lives, and are able to stand up for their rights.
They feel connected to others and are able to mature by addressing issues and problems directly.
Assertive communicators might believe or act as if they are responsible for their own happiness and getting their needs met in a respectful manner.

Description

This quiz explores the characteristics of passive and aggressive communication styles. Understand how these styles impact feelings and interactions, and recognize the traits that define each communication method. Test your knowledge on the differences and effects of these behaviors in everyday situations.