Communication Study 8: Poor Listening Habits

Questions and Answers

Which of the following are poor listening habits? (Select all that apply)

Defensive Listening (correct)

Active Listening

Pseudolistening (correct)

Insulated Listening (correct)

Ambushing (correct)

Selective Listening (correct)

Effective Listening Responses

Filling in the Gaps (correct)

Stage Hogging (correct)

What is pseudolistening?

Pseudolistening is a type of non-listening where a person appears attentive while actually ignoring the speaker.

What characterizes stage hogging?

Stage hogging is when someone is only interested in expressing their own ideas and does not listen to others.

Define selective listening.

Selective listening involves focusing only on parts of a message that interest the listener, ignoring other sections. Signup and view all the answers

What does filling in the gaps refer to in poor listening habits?

Filling in the gaps refers to the tendency to assume and manufacture information to create a coherent narrative. Signup and view all the answers

What is insulated listening?

Insulated listening means actively avoiding or ignoring certain topics during conversation. Signup and view all the answers

What is defensive listening?

Defensive listening involves interpreting innocent comments as personal attacks. Signup and view all the answers

Describe ambushing in terms of listening.

Ambushing is when a listener pays close attention to gather information to use against the speaker. Signup and view all the answers

Which of the following are effective listening responses or styles? (Select all that apply)

Critical listening Signup and view all the answers

What is task-oriented listening?

Task-oriented listening focuses on understanding clear messages about what needs to be done. Signup and view all the answers

What is relational listening?

Relational listening is about listening to empathize with the speaker. Signup and view all the answers

Define analytical listening.

Analytical listening is interpreting the meaning of sounds and engaging actively with what is being listened to. Signup and view all the answers

What is critical listening?

Critical listening involves making judgments during listening, which can impede understanding. Signup and view all the answers

Which of the following are types of supportive responses or social support? (Select all that apply)

Advising Signup and view all the answers

Study Notes

Poor Listening Habits

Pseudolistening: Appearing attentive while ignoring the speaker; serves personal needs instead of engaging in listening.
Stage Hogging: Dominating conversations with personal ideas and short speeches, disregarding others' contributions.
Selective Listening: Attending only to parts of a message that align with personal interests, ignoring the rest.
Filling in the Gaps: Creating a coherent narrative from incomplete information, which distorts the intended message.
Insulated Listening: Actively avoiding specific topics in conversations and tuning out when such topics arise.
Defensive Listening: Interpreting innocent comments as personal attacks, often reflecting insecurity.
Ambushing: Listening carefully to gather information to use against others, leading to defensive interactions.

Effective Listening Responses/Listening Styles

Task-Oriented Listening: Focused on understanding clear actions and tasks, showing impatience with explanations.
Relational Listening: Aimed at empathizing with the speaker, often prioritizing personal connection over competition.
Analytical Listening: Engaging deeply with audio content, interpreting the meaning rather than just enjoying it passively.
Critical Listening: Involves making judgments while listening, which can hinder true understanding.

Supportive Responses/Social Support

Advising: Offering guidance or recommendations based on the conversation.
Evaluating: Assessing the information provided or the speaker’s point of view.
Analyzing: Breaking down and understanding the components of the conversation contextually.
Questioning/Reflecting: Engaging through questions to clarify and reflect upon what has been said, promoting deeper understanding.
Empathizing: Demonstrating understanding and compassion toward the speaker’s feelings and experiences.

Description

This quiz covers key concepts related to poor listening habits in communication, including terms like pseudolistening and stage hogging. Understand the various ways individuals may not effectively listen during conversations. Test your knowledge on these critical communication skills.