Communication Skills Week 1
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Questions and Answers

What is communication?

The act of transferring information or emotions from one person to another.

What is the definition of communication according to Schramm?

A tool that makes societies possible and distinguishes humans from other societies.

Which of the following is an element of the communication process?

  • Sender
  • Message
  • Receiver
  • All of the above (correct)
  • Communication is a one-way process.

    <p>False</p> Signup and view all the answers

    The absence of any response indicates that communication is _____

    <p>incomplete</p> Signup and view all the answers

    What is involved in the process of encoding in communication?

    <p>Transforming thoughts into a communicable form</p> Signup and view all the answers

    What are some factors that influence the sender's communication?

    <p>Intention, knowledge, attitudes, communication skills, non-verbal cues, cultural background, perceptions, and assumptions.</p> Signup and view all the answers

    Study Notes

    The Power of Communication

    • Communication is essential for building relationships, sharing experiences, and connecting with others.
    • It involves expressing feelings, conveying information, and sharing thoughts.
    • Life would be meaningless without communication, making human interaction impossible.

    Definition of Communication

    • Defined as a two-way process involving the exchange of information, ideas, emotions, and messages.
    • Involves both verbal and non-verbal elements transmitted through a medium.
    • Effective communication requires understanding from both sender and receiver to elicit responses.

    Key Definitions

    • Wilbur Schramm views communication as a tool that enables societies and distinguishes humans from other animals.
    • Berelson and Steiner describe it as the transmission of information and emotions through symbols, words, and images.

    Communication Process

    • Communication is characterized as:
      • A two-way process of reaching mutual understanding.
      • Making ideas and opinions known to others.
      • Transmitting ideas confirmed by feedback to elicit reactions.
      • A systematic, continuous process of telling, listening, and understanding.

    Elements of Communication Process

    • Source/Sender: The person or group initiating communication with a specific purpose.
    • Encoding: The process of converting thoughts into a format (language, symbols) that can be transmitted to the receiver.
      • Important aspects of the sender include:
        • Intention: The objective behind the communication.
        • Knowledge: Sender's understanding of the subject matter.
        • Attitudes: Personal opinions influencing the communication approach.
        • Communication Skills: Proficiency in written and verbal skills, and active listening.
        • Non-verbal Cues: Body language, gestures, and tone of voice used in communication.
        • Cultural Background: Language, customs, and social norms that influence how messages are conveyed.
        • Perceptions and Assumptions: Influences shaping the sender's perspective and message formulation.

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    Description

    This quiz covers the fundamentals of communication as introduced in the first week of the course by Dr. Samah Elmohamady. It emphasizes the importance of communication in building relationships, sharing experiences, and connecting with others. Explore essential concepts that make communication an integral part of human interaction.

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