Communication Skills Overview

Communication is the process of sharing information, ideas, thoughts, feelings, and needs between people, ensuring understanding.

Communication involves a continuous cycle of speaking, listening, and understanding.

Communication skills are learned through observation, education, practice, and feedback analysis.

Communication is vital for connecting people in society and crucial for work, decision-making, and interactions with others.

A significant portion of daily activities (nearly 70%) involves some form of communication (speaking, listening, writing, and reading).

Colleges students largely utilize speaking and listening within communication.

Communication is crucial in all aspects of work and business, including internal exchange of information and external interactions.

The ability to communicate effectively is a key component of success.

Essential skills needed for most occupations, including oral communication, for job attainment and performance.

A cycle involving the exchange and flow of information from a sender to a receiver, ensuring the receiver understands the intended message.

The individual initiating a message in the communication process, possessing the idea or information to convey.

The person receiving a message, who needs to understand the sender's intent for effective communication.

The process of converting an idea into a code (e.g., words, symbols) by the sender.

The physical form of the communicated information, such as spoken words, written text, or gestures.

The medium used to transmit the message, e.g., speaking, writing, or body language, which should be suitable for the message.

The process where the receiver precisely understands the sender's intended message.

The best method of communication, considering factors like speed, feedback needed, and message type.

Communication through spoken words and possibly gestures or other nonverbal cues

Communication using written words or symbols like letters, emails and documents.

The process of understanding a message, making sense of the words, symbols, signs and gestures used.

The actual words or symbols making up a message.

The environment or situation surrounding the communication.

Using more than one communication method at a time, e.g., speaking and gesturing.

Attributes of the message context that impact communication tactics choice, like the need for prompt reaction, feedback, or documentation.

Nonverbal communication elements like tone, eye contact, body language, and emotions.

When a message isn't understood as intended by the receiver.

Receiver's response to a message, confirming understanding.

The process of receiving feedback to improve communication.

Anything disrupting the communication process.

Judging the worth or appropriateness of a message.

Trying to understand the meaning of a message.

Completely grasping the sender's intended message.