Communication Skills: Key Concepts
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Questions and Answers

What is the focus of periodical tests mentioned in the content?

  • Assessing skills and application of theoretical principles (correct)
  • Memorizing vocabulary
  • Mastering grammar rules
  • Recalling information from memory

What should be standardized across all colleges according to the content?

  • Use of available software and audio/audio-visual materials (correct)
  • The number of students per class
  • Student assessment criteria
  • Teaching methodologies

What is essential for the effective implementation of the course?

  • Mandatory student attendance
  • A large budget for resources
  • Use of only native English speakers as instructors.
  • Proper orientation programs for instructors (correct)

What should college faculties periodically organize as part of the ongoing orientation?

<p>Workshops for the development of instructional materials (D)</p> Signup and view all the answers

What does the course aim to dispel regarding communicative competence?

<p>The myth that mastering grammar and phonetics alone builds communicative competence (A)</p> Signup and view all the answers

What does literature enable, according to the content?

<p>Skillful communication (C)</p> Signup and view all the answers

Which of these is a factor that determines communication?

<p>The sender (D)</p> Signup and view all the answers

What principle involves given and new information in communication?

<p>The information gap principle (A)</p> Signup and view all the answers

Which type of communication involves the exchange of information between individuals at the same hierarchical level?

<p>Horizontal communication (A)</p> Signup and view all the answers

What does nonverbal communication primarily involve?

<p>Body language (C)</p> Signup and view all the answers

Which communication style is typically used in professional settings?

<p>Formal (C)</p> Signup and view all the answers

What does 'bias-free communication' aim to avoid?

<p>Prejudiced language (A)</p> Signup and view all the answers

What is a diphthong?

<p>A combination of two vowel sounds within the same syllable. (A)</p> Signup and view all the answers

Which of the following is a component of effective speaking skills?

<p>Accuracy (B)</p> Signup and view all the answers

What does active listening primarily involve?

<p>Paying close attention to the speaker (A)</p> Signup and view all the answers

What does IPA stand for?

<p>International Phonetic Alphabet. (C)</p> Signup and view all the answers

In what context is 'tentative' speaking style often used?

<p>Suggesting ideas cautiously (D)</p> Signup and view all the answers

What is the primary stress in a word?

<p>The most emphasized syllable. (B)</p> Signup and view all the answers

What is 'Neutral English'?

<p>A type of English with minimal regional characteristics. (A)</p> Signup and view all the answers

What is the primary goal of speaking with clarity?

<p>To be easily understood (A)</p> Signup and view all the answers

What is contrastive stress used for in sentences?

<p>To highlight specific words and their meanings. (C)</p> Signup and view all the answers

What is intonation?

<p>The rising and falling of the voice in speech. (C)</p> Signup and view all the answers

Which of these is a recognized variety of spoken English?

<p>Standard Indian English. (C)</p> Signup and view all the answers

What is a syllable?

<p>A unit of pronunciation having one vowel sound. (B)</p> Signup and view all the answers

What is the primary aim of this English course?

<p>To provide students with familiarity in language learning components and communication skills development. (A)</p> Signup and view all the answers

What type of course is being offered?

<p>A course that is activity-based, goal-oriented, and functional. (B)</p> Signup and view all the answers

What is one skill that reading exercises are designed to promote?

<p>Analytical and comprehension skills. (D)</p> Signup and view all the answers

What is a key focus of the writing skills exercises in this course?

<p>Sentence construction and paragraph development. (D)</p> Signup and view all the answers

What skills are emphasized in the interactive learning aspect of the course?

<p>Speaking and listening skills. (C)</p> Signup and view all the answers

What is one objective of the course related to human communication?

<p>To develop knowledge, skills, and judgment around human communication, to facilitate collaborative work. (D)</p> Signup and view all the answers

Besides speaking and listening, what is another skill this course aims to improve for employability?

<p>Reading comprehension of various written texts. (A)</p> Signup and view all the answers

What does the course aim to develop in students for effective functioning in social and work situations?

<p>Interpersonal skills and positive attitudes. (B)</p> Signup and view all the answers

Which reading technique involves quickly glancing through a text to get a general idea?

<p>Skimming (A)</p> Signup and view all the answers

What does literal meaning refer to?

<p>The surface level meaning (B)</p> Signup and view all the answers

Which of these is typically the first step in the writing process?

<p>Brainstorming (D)</p> Signup and view all the answers

What does the term 'cohesion' refer to in writing?

<p>The logical flow of ideas and sentences (B)</p> Signup and view all the answers

Which type of writing is often found in newspapers and magazines?

<p>Media writing (D)</p> Signup and view all the answers

What is the purpose of 'scanning' a text?

<p>To look for specific information (D)</p> Signup and view all the answers

Which of the following describes 'pre-writing'?

<p>The stage of generating ideas (D)</p> Signup and view all the answers

What does the term 'tone' refer to in writing?

<p>The writer's attitude toward the subject (B)</p> Signup and view all the answers

Which of the following is a core topic covered under English Language and Communication?

<p>Grammar for meaning (C)</p> Signup and view all the answers

What type of verbs are specifically mentioned within the grammar section?

<p>Stative and dynamic verbs (D)</p> Signup and view all the answers

Which sentence structure is identified as a basic element of sentence construction?

<p>Simple (D)</p> Signup and view all the answers

The teaching of grammar and vocabulary should be connected to what broader skill?

<p>Communication teaching (B)</p> Signup and view all the answers

What kind of vocabulary is emphasized for its practicality in everyday use?

<p>Usage-oriented vocabulary (B)</p> Signup and view all the answers

Which of the following is a suggested reading?

<p>The Widening Arc (C)</p> Signup and view all the answers

What type of questions might be included in the midterm test?

<p>Comprehension (D)</p> Signup and view all the answers

What kind of analysis-based questions might be included in the midterm test?

<p>Critical (B)</p> Signup and view all the answers

Flashcards

Communication

The exchange of information between a sender and a receiver.

Sender

The person who initiates the communication process.

Receiver

The person who receives the message.

Channel

The medium through which a message travels.

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Code

A system of symbols used to convey meaning.

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Topic

The subject matter being discussed.

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Message

The information conveyed by the sender.

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Context

The circumstances surrounding the communication.

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Course Aim

The goal is to improve communication skills through listening, speaking, reading, writing, grammar, and vocabulary.

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Course Approach

It's an activity-based and functional course focused on making students effective communicators with self-reflection on English.

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Course Context

The course supports core subjects by building presentation and expression skills for academic and professional settings.

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Writing Skills Focus

Exercises enhance analytical and comprehension skills, focusing on sentence construction, paragraph development, and précis writing.

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Speaking/Listening Emphasis

Speaking and listening skills are built through interactive learning and articulation.

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Communication Objective

To develop collaborative skills and teamwork abilities.

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Communication Techniques

To practice different communication techniques and familiarize students with various types of communication.

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Employability Skills

To read, comprehend, and write effectively in different genres, relevant to social, academic, and work situations.

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Horizontal Communication

Communication among individuals at the same organizational level.

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Vertical Communication

Communication flowing up or down the organizational hierarchy.

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Interpersonal Communication

Communication between two or more people, face-to-face or digitally.

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Lateral Communication

Communication that occurs between different departments or units within an organization.

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Grapevine Communication

Unofficial and informal communication network within an organization.

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Verbal Communication

Communication using spoken or written words.

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Nonverbal Communication

Communicating through body language, facial expressions, and gestures.

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Reading Fluency

Reading smoothly and effortlessly, without stumbling over words.

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Accessing Meaning

The process of understanding the meaning of a text.

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Levels of Competence (Reading)

Different stages of reading proficiency, from basic to advanced.

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Skimming

Quickly glancing through a text to get a general overview.

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Scanning

Looking for specific information within a text.

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Literal Meaning

Understanding the explicit or directly stated meaning.

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Metaphorical Meaning

Understanding the implied or symbolic meaning.

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Suggested Meaning

The unstated, underlying meaning that is hinted at.

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Vowel Sounds

Speech sounds produced with relatively open vocal tract. Examples include /É‘/, /e/, /i/, /o/, /u/.

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Consonant Sounds

Speech sounds produced with some obstruction of the vocal tract. Examples include /p/, /b/, /t/, /d/, /k/, /g/.

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Diphthong

A sound formed by the combination of two vowels in a single syllable, in which the sound begins as one vowel and moves towards another (as in coin, loud, and side).

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IPA (International Phonetic Alphabet)

An alphabetic system of phonetic notation based primarily on the Latin alphabet. Linguists use it to represent the sounds of oral language.

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Syllable

A unit of pronunciation having one vowel sound, with or without surrounding consonants, forming the whole or a part of a word.

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Primary Stress

The emphasis given to a particular syllable in a word, or to a particular word in a phrase or sentence.

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Stress Shift

The phenomenon where the primary stress in a word changes depending on its grammatical function or position in a sentence.

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Intonation

The variations in pitch in connected speech/language that carry emotional or grammatical meaning.

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Grammar for meaning

The relationship between words and their meanings. It explores how words convey specific ideas and concepts.

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Multiplicity of meaning

When words or phrases have the possibility of more than one interpretation or understanding.

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Grammar in communication

Grammar being used to convey a message or to impart information from person to person.

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Stative Verbs

Verbs that describe a state of being, belief, or emotion rather than an action. Examples: to be, to seem, to believe.

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Dynamic Verbs

Verbs that describe actions or processes. Examples: run, jump, write.

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Modals and Auxiliaries

Verbs that combine with other verbs to express necessity, possibility, permission, or ability. Examples: can, should, must.

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Clause

A group of words containing a subject and a verb, functioning as a unit within a larger sentence.

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Usage-oriented vocabulary

Words or expressions frequently used together in a language. They sound natural to native speakers.

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Study Notes

  • This course aims to enhance communication skills by focusing on listening, speaking, reading, writing, grammar, and vocabulary.
  • The course is activity-based and goal-oriented, designed to help students communicate effectively and reflect on their English usage.
  • It supports core courses across disciplines, focusing on practical skills for academic and professional contexts rather than just fluency.
  • Reading exercises develop analytical and comprehension skills, while writing exercises focus on sentence construction, paragraph development, and précis writing.
  • The course emphasizes interactive learning and articulation to build speaking and listening skills.

Course Objectives

  • Develop communication skills for collaborative work.
  • Enable students to understand and practice various communication techniques, enhancing employability.
  • Improve English communication skills for speaking correctly, intelligibly, and fluently across social, academic, and work-related situations.
  • Develop skills to accurately read and comprehend written texts.
  • Cultivate the ability to write effectively in various genres for social, academic, and work-related needs.
  • Foster interpersonal skills and attitudes for success in different social and work environments.
  • Enrich students with cognitive and cultural experiences through humanistic learning.
  • Instruction is activity-based, incorporating a range of activities at different levels of linguistic competence.
  • Group activities are encouraged, with links between theory and practice highlighted, and theoretical inputs presented non-technically.
  • Periodic tests assess the application of theoretical principles rather than rote memorization.
  • Listening and speaking skills may be tested through oral examinations.
  • Available software and audio/visual materials should be inventoried and standardized across colleges.
  • Software may be tailored to program requirements in collaboration with appropriate agencies.
  • Teachers are free to use expert-recommended materials, even if portions of selected texts are used.
  • Effective course implementation requires properly oriented instructors and organized orientation programs with available handbooks.
  • Workshops for instructional material development should be organized periodically for college faculty as part of ongoing orientation.

Attention

  • The course refutes the idea that communicative competence comes solely from mastering grammar, phonetics, or mimicking native accents.
  • It advocates for adapting and blending one's first language with a foreign language, using literature to enable skillful communication.
  • Teachers and students are encouraged to use as many literary texts from prescribed and other sources as possible.
  • Examination questions will be based on prescribed texts and topics.

Unit I: English Language and Communication: Introduction (9 hours)

  • Focuses on communication, its importance, and determining factors (sender, receiver, channel, code, topic, message, context, feedback, barriers).
  • Covers models of communication, including the information gap principle (given and new information), information overload, redundancy, and cliches.
  • Emphasizes the significance of audience and purpose in communication.
  • Explores types of communication: horizontal, vertical, interpersonal, lateral, and grapevine.
  • Includes verbal and nonverbal communication, body language, and cultural variations.
  • Discusses bias-free communication and political correctness.
  • Covers styles of communication: formal, informal, and semi-formal.
  • The topics listed above should be introduced briefly in the theory classes.
  • Facilitators assess students' understanding through exercises.
  • Teachers/facilitators can consult recommended books and recognized web resources for teaching and exercises.

Texts for Unit I

  • Communicative English OSHEC Publication Chapters: Unit-I
  • Literature and Art of Communication by Asima Ranjan Parhi, Madhusmita Pati, Subhra Prakash Das and Shakina Mohol, Cambridge University Press, 2019.
  • The International Encyclopedia of Communication. Malden, MA: Blackwell Publishing. (ebook) 4

Suggested Readings for Unit 1

  • A Cognitive Approach to Language Learning. Oxford University Press Donsbach, Wolfgang. (2008).
  • Prospect of Electronic Media as Curriculum in Non-Native Contexts', by Parhi and Dutta in I-Manager's Journal on English Language Teaching, 4(2)2014. https://files.eric.ed.gov. pdf
  • 21st CenturyCommunication: A Reference Handbook. Thousand Oaks, Calif: SAGE Reference. (e-book)
  • Written and Spoken Communication in English published by Orient Blackswan
  • Indian English through Newspapers, A R Parhi, Concept, New Delhi, 2008.
  • An Introduction to Professional English and Soft Skills by Das et al
  • Communicative Competence. TT Panigrahi, Notion Press, India, Singapore and Malaysia
  • Soft Skills for Your Career, by Kalyani Samantaray. OUP
  • An Anthology of English Prose 1400-1900 Cambridge University Press 2015.

Unit II: English Language and Communication: Listening and Speaking (9 hours)

  • Covers types of listening: active, passive, listening to respond, empathic, and interactive.

  • Focuses on speaking to communicate effectively: fluency, accuracy, intelligibility, and clarity.

  • Discusses styles of speaking in various situations: formal, informal, semi-formal, tentative, cautionary, simple, and plain English.

  • Also covers English pronunciation: vowel and consonant sounds, diphthong, IPA, syllable division, primary stress in words, stress shift.

  • Includes sentence rhythm and weak forms, contrastive stress in sentences, and intonation (falling and rising tones).

  • Varieties of spoken Englishes: Standard Indian, American, British (R.P.), and 'Neutral English'

  • Explores newspapers, ad captions and their contribution to shaping Indian English.

  • This unit does not go deep into phonetics

  • The objective of this unit is to train students to refer to a Learners' Dictionary to find out the correct pronunciation of words.

  • Students will be introduced to phonemic transcription using IPA symbols in theory classes, followed by practice during exercises. The teacher/facilitator will include simple questions on phonemic transcription and the marking of stress in words and sentences

  • Teachers can refer to books under 'Texts' and 'Suggested Readings' for teaching and exercise purposes, as well as valid web resources and additional titles from renowned publishing houses.

Texts for Unit II

  • Communicative English OSHEC publication. Chapter-Unit I
  • The Sound of English by www.pronunciationstudio.com
  • 'Towards the Anti-Canon: A Brief Focus on Newspaper English in India', SHSS (Studies in Humanities and Social Sciences, UGC Care), Ed. T.R. Sharma, IIAS (Indian Institute of Advanced Study), Shimla, Vol. XIII, No.1, Summer 2006, pp.143-155. http://14.139.58.200, iias.ac.in.journals Asima Ranjan Parhi.

Suggested Readings for Unit II

  • The Sounds of English Around the World: An Introduction to Phonetics and Phonology Cambridge University Press
  • "Listening in the Language Classroom", pp. 58 – 76 DOI: https://doi.org/10.1017/CBO9780511575945.006, Cambridge University Press, Print publication year: 2009
  • An Introduction to Professional English and Soft Skills by Das et al.
  • Teaching the Spoken Language. Cambridge University Press Speaking. Oxford University Press
  • Communicative Competence. Notion Press, India, Singapore and Malaysia
  • Exploring Spoken English. Cambridge University Press English Conversation. Oxford University Press The English Language in India: From Racial-Colonial to Democratic", EJBS (The European Journal of Behavioural Sciences) 3 (1): page:8-16, Dec. 2020. DOI-10.33422/ejbs.v3i1.302

Unit III: English Language and Communication: Reading and Writing (9 hours)

  • Focuses on reading methods and techniques: fluency, accessing meaning, skimming, scanning, global and local reading, silent and oral reading.

  • Covers reading texts to understand literal, metaphorical, and suggested meanings (essays, poems, and stories)

  • Focuses on identifying the tone (admiring, accusatory, ironical, sympathetic, ambiguous, neutral) of the writer.

  • Discusses the writing process: brainstorming, pre-writing, writing and post-writing, coherence, cohesion, and style.

  • Includes writing short texts: paragraph writing and writing longer texts: literary writing, academic writing, and media writing.

  • This unit focuses on basic principles of reading and writing as forms of communication

  • Teachers may use literary texts, media writings, non-fiction prose, and other written discourses, exercising caution in selecting reading materials.

  • Reading and writing are related activities; insights gained through training in reading can enhance effective writing.

  • Teachers should refer to chapters and topics recommended under 'Prescribed Texts' for teaching and exercise purposes, from which examination questions will be set.

  • Teachers can also refer to valid web-resources and additional titles from renowned publishing houses.

Prescribed Pieces/Texts Unit III

  • Communicative English OSHEC Publication Chapters: Unit-III
  • From The Winged Word, David Greene, Macmillan. 1974 and Melodious Songs and Memorable Tales, 2015, including selections from various poets.
  • From The Widening Arc, Kitab Bhavan, 2016, A R Parhi, S Deepika, P Jani

Suggested Readings Unit III

  • The Oxford Essential Guide to Writing Oxford University Press 2000. an Introduction to Professional English and Soft Skills Das et al
  • The Classic Guide to Better Writing: Step-by-Step Techniques and Exercises to Write Simply, Clearly and Correctly Oxford University Press, 1996
  • Ways of Reading: Advanced Reading Skills for Students of Literature Routledge. 2007.
  • 'Semantic Excess or New Canons? Exploring the Print Media', Journal of Media and Communication, 2010. Research Gate https://www.researchgate.net.237. A R Parhi
  • An Anthology of English Prose 1400-1900Cambridge University Press 2015

Unit IV: English Language and Communication: Grammar and Vocabulary (9 hours)

  • Grammar for meaning, multiplicity of meaning, grammar in communication.

  • Stative and dynamic verbs, modals and auxiliaries, tense and time reference, aspect, voice, modality, negation, interrogation; reported questions and tag questions。

  • Complex noun phrases, concord phrasal verbs.

  • Sentence structure: simple, compound, complex, clauses, types of sentences: statement, questions, exclamations, commands.

  • Functions of language, usage-oriented vocabulary, neutral vocabulary

  • The teaching of grammar and vocabulary needs to be connected to communication teaching。

  • Instructors may select other areas of grammar for review depending on the needs; they should identify common grammatical errors made by students in speech and writing.

  • The remediation of errors may require some explanations of grammar. Use grammar and vocabulary related exercises to explain the errors made by students.

  • Refer to the books recommended under 'suggested readings' for teaching and exercise purposes

  • Use valid web-resources and additional titles from renowned publishing houses for the same, in remediation

Texts for Unit IV

  • Communicative English OSHEC publication. Chapters: Unit-III Communicative Grammar of English by Geoffrey Leech. Routledge publications, 2002
  • Oxford Practical English Usage (International Edition 2016) by Michael Swan

Suggested Readings for Unit IV

  • The Widening Arc, Kitab Bhavan, Asima R Parhi, S Deepika, P Jani, 2016.
  • Writing Skills Remapping: An Anthology for Degree Classes Orient Blackswan
  • An Anthology of English Prose 1400-1900 Cambridge University Press 2015

Scheme of Evaluation Overview

  • Midterm test: 20 marks
  • 5 short answer or short notes, or comprehension questions for 5 marks
  • Analyitical and perspective-based critical analysis questions for 5 marks
  • Activity, practice, reports, case studies, paper assignments, or assignments etc for 10 marks

The teacher has the flexibility of assesing through short projects, activities, etc. from a total mark of 20

  • Final Examination: 80 marks
  • Unit1: 1 long answer question+ 1 short note/analysis (15+05) =20 marks
  • Unit 2: 1 long answer question+ 1 short note/analysis (15+05) =20 marks
  • Unit 3: 1 long answer question+ 1 short note/analysis (15+05) =20 marks
  • Unit 4: 1 long answer question+ 1 short note/analysis (15+05) =20 marks

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Description

Explore essential aspects of communication skills, including periodical tests, standardization across colleges, and effective course implementation. Discover the role of literature, factors determining communication, and principles like given and new information. Learn about communication types, nonverbal cues, professional communication styles, bias-free practices, diphthongs, speaking skills, and active listening.

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